All 55 Swedish standards,
organised by theme

The licence holder must ensure that responsible gambling is protected. A licence holder has a duty to act in such a way that gambling can be expected to be maintained under healthy and safe forms and to counteract excessive gambling. To this end the licence holder must give players the information needed about their own gambling and the support they need to reduce their gambling when there is reason to believe it is excessive.

Participation in gambling is not permitted by anyone under 18 years of age. The age limit for entry to a land-based casino is 20 years. A licence holder or their representative may not knowingly let a person under the applicable age limit gamble.

The licence holder must check that a player is of the right age before the player begins to participate in gambling. For online and telephone channels this is done against the population register or equivalent identity infrastructure before the first stake.

The licence holder must inform players about terms and conditions, odds and the statistical chance of winning, and ensure that this information is available in the Swedish language. Information about support for problem gambling and the national self-exclusion register (Spelpaus) must be readily available at all times.

The licence holder must design the gambling so that a player is required to actively confirm each stake. The player may not be bound to a future stake without an explicit acknowledgement at the moment of placing it.

The licence holder must give players the opportunity to assess their own gambling behaviour through a self-test instrument and must act on the result of that test by presenting relevant information, limits or referrals.

The licence holder must have customer service staff available to answer player questions about gambling, responsible gambling and account matters. Staff must be trained to detect and respond to at-risk gambling.

The licence holder must ensure that staff who come into contact with players receive training on responsible gambling, the symptoms of problem gambling and the tools and support available to players.

A player must be registered with the licence holder before being able to participate in gambling. The registration must capture identity, age and contact details and must be linked to a Swedish population-register verification for online channels.

A player may hold only one active player account with the same licence holder at the same time. The licence holder must have controls to detect and prevent duplicate accounts across its brands and products.

At registration, and on an ongoing basis, the licence holder must check whether the player is a politically exposed person (PEP) or appears on applicable sanctions lists, and must apply enhanced due diligence where such status is identified.

The player account must be protected by strong authentication. The licence holder must terminate an inactive session and must not permit automatic login for gambling activities.

A licence holder who suspects that a criminal offence has been committed in connection with gambling must disclose the matter to the police authority without delay.

A player must, before taking part in gambling, set a limit for their deposits for each day, week and month. The player may not be permitted to deposit in excess of the limit set. A decrease in the limit must take effect immediately; an increase may only take effect after a waiting period.

For commercial online gambling where the licence holder is the counterparty, players must be able to set limits not only on deposits but also on losses and time spent. The licence holder must remind the player of active limits and of the option to set new ones.

For online commercial gambling the licence holder must allow the player to set a maximum stake per round, a maximum session time and a reality-check interval that displays elapsed time and net position in the session.

A licence holder may not provide, or enable the provision of, credit for gambling. Credit-card deposits for licensed online gambling are likewise restricted.

During online play the licence holder must continuously display the player's current balance and the elapsed session time within the game client, so the player can make informed staking decisions.

The gambling authority maintains a self-exclusion register. A licence holder must, before allowing a person to gamble, check whether that person is registered for self-exclusion. A registered person may not be allowed to gamble, and must not receive direct marketing.

A player must be able to exclude themselves from gambling at the licence holder, for a defined period or indefinitely. For online commercial gambling (casino, bingo and slots) the player must additionally be able to activate a temporary 24-hour exclusion from the game client.

On self-exclusion the licence holder must return the player's remaining funds without undue delay. The account must be blocked from new deposits, stakes and bonuses for the duration of the exclusion.

Employees of a licence holder and persons who can influence the outcome of a game or a betting object may not participate in gambling operated by that licence holder. The licence holder must have policies, monitoring and disciplinary controls to enforce this.

A licence holder may not offer or provide bonus offers beyond the first occasion the player plays a specific form of gambling with that licence holder. Loyalty programmes and non-cash rewards outside the statutory definition of 'bonus' may still be permitted but must not circumvent the rule.

All conditions attached to the bonus must be clear, concise, and communicated before acceptance. Wagering requirements and maximum-win caps must be expressed in a manner the player can readily understand.

Moderation must be observed when marketing gambling to consumers. Marketing may not be directed at persons under 18 years of age. A breach is treated as unfair marketing under the Marketing Act.

Marketing of gambling must include information about the minimum age for participation and contact information for a body that offers information and support in connection with problem gambling.

Direct marketing of gambling may not be addressed to a person who is registered in the national self-exclusion register or who has otherwise declined such marketing.

Sponsorship by a gambling licence holder is restricted: logos, trademarks and similar marks may not appear on products intended for or primarily used by persons under 18 years of age, including youth team kit.

Marketing of gambling offered without the required Swedish licence may not be broadcast on radio or television transmissions targeting Sweden. Licensees must avoid amplifying or placing such marketing.

A game may not be designed in a manner that gives the impression of a close-to-win outcome when the outcome in fact is not a close-to-win. Free-play modes must not produce results that differ from the real-money version of the game in a manner that misleads the player.

For online commercial gambling a game round must take at least three seconds from the player's stake confirmation to the display of the result, to give the player time to process the outcome.

The game client must display the player's balance in Swedish krona (SEK) and the number of rounds played in the current session, continuously and visibly during play.

The symbols and pay tables shown to the player must correspond to the actual outcomes generated by the game engine. Any visual element that represents a probability must reflect the true mathematical behaviour of the game.

The gambling system, or the parts of it that handle the outcome of each round, must be located in Sweden unless the gambling authority grants an exception. The regulator must be able to access the system for supervision.

The licence holder must obtain an assessment of the gambling system from an accredited body before putting it into operation and on an ongoing basis, covering technical requirements, game fairness and information security.

Records relating to individual gambling transactions, player accounts and the gambling system must be retained for at least five years and be made available to the authority on request.

The licence holder must implement an information-security management system covering authentication, access control, network segmentation, firewalling, logging, backup and cryptography, proportionate to the classification of the information asset.

The licence holder must conduct ongoing risk and vulnerability assessments of the gambling system, including penetration testing, and must remediate identified weaknesses on a risk-ranked basis.

Changes to the gambling system must be subject to formal version management. Material changes require renewed accredited-body assessment before release to players.

Gambling activity must be capable of being stopped on the regulator's order. An interrupted online round must be resolved within 90 days or settled as a returned stake if resolution is not possible.

The licence holder must produce the 14 standard reports defined by Spelinspektionen, covering gambling activity, responsible-gambling indicators, self-exclusion, complaints, technical incidents and financial aggregates.

A random number generator used in a licensed gambling system must pass an accepted statistical test battery, including chi-squared, NIST and DIEHARD tests, with documented results available to the authority.

The RNG component must be logically separated from the outcome-determining logic and from player-facing displays, so that neither player actions nor game state can influence the RNG output.

The licence holder must continuously monitor the theoretical and actual payout percentage of each game and must investigate material deviations.

Each game must publish understandable instructions, the full pay table and (for pooled games) the composition and rules of any shared pots. Information must be available before and during play.

The gambling system must implement controls to detect and prevent cheating by players, employees or third parties, including collusion detection in multi-player games.

A licence holder offering betting must have routines in place to detect manipulation of sports or other betting events, including data-sharing with sports bodies and competent authorities.

Under SIFS 2020:2 the licence holder must report suspicious match-fixing activity to Spelinspektionen without undue delay, in a defined format and with supporting evidence.

The licence holder must carry out a general risk assessment of the money-laundering and terrorist-financing risk in its operations, covering products, channels, customers and geography. The assessment must be updated on a material change.

The licence holder must apply customer due diligence measures proportionate to the risk, including identification, verification, understanding of the customer and the purpose of the business relationship, and ongoing monitoring.

The licence holder must report to the Financial Intelligence Unit (Finanspolisen) any transaction or activity that cannot be ruled out as connected to money laundering or terrorist financing. Reporting must not be disclosed to the customer (tipping-off prohibition).

The licence holder must appoint a person responsible for AML compliance, establish internal controls proportionate to risk, provide staff training, and apply an independent audit of the AML framework.

Gambling may be provided in Sweden only if a licence has been granted for it. The licence specifies the form of gambling, the geographic scope and any conditions attached.

A licence may only be granted to an applicant whom the authority finds suitable as regards financial conditions, knowledge and experience, and general conduct. The assessment extends to owners with qualifying holdings and to key persons.

A person who manufactures, provides, installs or modifies gambling software used for online casino must hold a software-supplier licence, regardless of where the supplier is established.