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New Jersey Division of Gaming Enforcement — Internet Gaming Regulations and Technical Standards

All 18 New Jersey standards,
organised by chapter

A searchable, filterable index of the New Jersey Division of Gaming Enforcement's internet gaming regulations and technical standards. New Jersey operates the oldest regulated online casino market in the United States, and its rules under N.J.A.C. 13:69O form the template that most US state regulators have since adapted. Standards are grouped by chapter, tagged for the player-protection categories our editorial team tracks most closely, with the full regulatory text and associated DGE guidance attached to each card.

18 Standards
54 Requirements
10 Player-flagged
5 Categories
Showing all 18 standards
1
Chapter 1

Internal Controls and Licensing

Ensure that only suitable entities operate internet gaming in New Jersey, with documented internal controls, accountable management, and transparent reporting to the Division.

4 standards 1 player-flagged
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Regulatory risks this chapter addresses
  • Unsuitable owners or key employees gaining access to the New Jersey market
  • Weak internal controls allowing unreported incidents or undetected fraud
  • Inadequate record retention obstructing Division audits and investigations
N.J.A.C. 13:69O-1.1

Internet Gaming Permit Holder Eligibility

Only a casino licensee in good standing, or an entity holding a Casino Service Industry Enterprise license, may offer or provide internet gaming to patrons physically located in New Jersey.

Requirements
  • Maintain an active New Jersey casino license throughout the term of internet gaming operations
  • Disclose all holding companies, beneficial owners, and qualifiers to the Division
  • Submit material changes in ownership or control for Division approval before they take effect
Internet gaming authority is an extension of, not a substitute for, the underlying land-based casino license.
N.J.A.C. 13:69O-1.2

Affiliate Marketing Registration

Affiliate Rules

Any third party compensated for directing patrons to a New Jersey internet gaming site, including revenue-share and cost-per-acquisition affiliates, shall register with the Division as an ancillary vendor prior to accepting New Jersey traffic.

Requirements
  • File a vendor registration form and fee with the Division
  • Submit all creative assets and landing pages used in New Jersey for review upon request
  • Retain records of referred patrons and compensation paid for not less than five years
N.J.A.C. 13:69O-1.3

Internet Gaming Internal Controls Submission

Each permit holder shall submit to the Division for review and written approval a complete set of internet gaming internal controls prior to commencing operations, and shall resubmit any material amendment at least 15 days prior to implementation.

Requirements
  • Document procedures for patron registration, deposit handling, wagering, and payout
  • Describe segregation of duties between operations, finance, and compliance personnel
  • Identify the key employees responsible for each control area
Material amendments include any change affecting patron funds, game offering, geolocation, or identity verification procedures.
N.J.A.C. 13:69O-1.4

Suspicious Activity and Incident Reporting

A permit holder shall notify the Division within 72 hours of discovering any suspected criminal activity, money laundering, unauthorized account access, or material system failure affecting patron wagers or funds.

Requirements
  • File an incident report via the Division's electronic reporting portal
  • Preserve all logs, transaction records, and communications relevant to the incident
  • Cooperate with any Division or law enforcement investigation arising from the report
2
Chapter 2

Responsible Gaming and Self-Exclusion

Protect New Jersey patrons from gambling-related harm through mandatory limits, self-exclusion tools, problem-gambling resources, and controls on how operators advertise and offer bonuses.

5 standards 5 player-flagged
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Regulatory risks this chapter addresses
  • Patrons progressing to problem gambling without effective intervention
  • Self-excluded patrons accessing internet gaming accounts
  • Marketing and promotional offers that obscure material terms or target vulnerable patrons
N.J.A.C. 13:69O-2.1

Compliance with the DGE Self-Exclusion List

RG Critical Player Rights

Prior to accepting any wager or deposit, and on a continuing basis thereafter, a permit holder shall verify that the patron is not listed on the Division's Internet Gaming Self-Exclusion List, and shall immediately close the account and refund any remaining balance if a match is identified.

Requirements
  • Check every new registration against the current Self-Exclusion List before account activation
  • Re-screen the active patron base against the List no less frequently than daily
  • Deny any marketing, promotional, or bonus communication to a self-excluded patron
The Self-Exclusion List is updated continuously; cached copies older than 24 hours do not satisfy this Standard.
N.J.A.C. 13:69O-2.2

Patron-Initiated Deposit, Wagering, and Time Limits

RG Critical Player Rights

A permit holder shall provide each patron the ability to establish daily, weekly, and monthly limits on deposits, wagers, and time spent playing, with any decrease taking effect immediately and any increase subject to a cooling-off period before becoming active.

Requirements
  • Honor limit decreases in real time
  • Require a minimum 72-hour cooling-off period before any limit increase takes effect
  • Display the current active limits clearly within the patron account dashboard
N.J.A.C. 13:69O-2.3

Responsible Gaming Plan and Staff Training

RG Critical

Each permit holder shall maintain a written Responsible Gaming Plan approved by the Division, and shall train all employees with patron-facing or account-handling responsibilities annually on the identification of problem gambling indicators and the referral of patrons to treatment resources.

Requirements
  • Submit the Responsible Gaming Plan for Division review and update it at least every two years
  • Document annual staff training with attendance records retained for five years
  • Display the 1-800-GAMBLER helpline on every page of the internet gaming platform
N.J.A.C. 13:69O-2.4

Advertising Content Standards

Bonus & Ads

Internet gaming advertising directed at New Jersey patrons shall not target persons under 21, shall not depict gambling as a solution to financial or personal problems, and shall include a conspicuous problem-gambling disclosure and the 1-800-GAMBLER helpline.

Requirements
  • Prohibit the use of celebrities, characters, or symbols with primary appeal to minors
  • Include the problem-gambling disclosure in equal prominence to the primary offer
  • Retain copies of all published creative for not less than three years
N.J.A.C. 13:69O-2.5

Bonus and Promotional Offer Disclosure

Bonus & Ads Player Rights

Any bonus, promotion, or complimentary offer extended to a New Jersey patron shall be accompanied by a plain-language disclosure of all material terms, including wagering requirements, eligible games, expiration, and maximum cashout, before the patron opts in.

Requirements
  • Present material terms in type size no smaller than the primary offer headline
  • Provide a patron-accessible record of all bonuses credited, wagering progress, and expirations
  • Honor the terms in effect at the time the patron opted in, without retroactive material change
3
Chapter 3

Technical Standards and Game Integrity

Ensure that internet gaming systems, games, and geolocation controls operate with demonstrable integrity, are independently certified, and confine wagering to patrons physically located within New Jersey.

5 standards 3 player-flagged
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Regulatory risks this chapter addresses
  • Wagering from outside New Jersey accepted due to geolocation weaknesses
  • Unfair or improperly configured games reaching the live environment
  • Random number generator compromise or undetected game-logic defects
N.J.A.C. 13:69O-3.1

GLI-19 Internet Gaming System Certification

Game Design

Each internet gaming system deployed in New Jersey shall be tested and certified by a Division-licensed independent testing laboratory against GLI-19 Standards for Interactive Gaming Systems, or an equivalent standard approved in writing by the Division.

Requirements
  • Obtain a certification letter from the testing laboratory prior to production deployment
  • Re-certify the system following any material change to game servers, wallet, or geolocation components
  • Retain the current certification letter and supporting test reports for Division inspection
N.J.A.C. 13:69O-3.2

GLI-33 Event Wagering and RNG Certification

Game Design

Random number generators used in any internet gaming offering, and any event wagering system, shall be certified in accordance with GLI-33 or an equivalent Division-approved standard, with statistical test results demonstrating independence, uniform distribution, and unpredictability.

Requirements
  • Submit RNG test reports covering a minimum of 500,000 sample outcomes per certification
  • Reseed or re-certify the RNG following any source-code modification
  • Maintain a tamper-evident log of all RNG configuration changes
Equivalent standards include NMi and BMM certifications where expressly accepted by the Division in writing.
N.J.A.C. 13:69O-3.3

Geolocation Compliance

Game Design

A permit holder shall employ a Division-approved geolocation solution to verify that each patron is physically located within the State of New Jersey at the time a wager is placed, and shall re-verify location at intervals not exceeding those set forth in the operator's approved internal controls.

Requirements
  • Block any wager attempt where the geolocation check fails or is inconclusive
  • Log every geolocation check with patron identifier, timestamp, and result
  • Report any material geolocation vendor or methodology change to the Division for approval
N.J.A.C. 13:69O-3.4

Game Rules, Paytables, and Disclosure to Patrons

Every authorized internet game shall display, or make readily accessible from the game interface, a plain-language statement of the rules, the paytable, the theoretical return to player, and any maximum payout limits before the patron commits a wager.

Requirements
  • Match displayed paytables to the certified configuration
  • Retain a history of rule and paytable changes with effective dates
  • Disclose any progressive jackpot contribution and award conditions
N.J.A.C. 13:69O-3.5

System Availability and Disaster Recovery

Internet gaming systems shall be operated with documented business continuity and disaster recovery procedures capable of restoring patron account balances and in-progress wagers to a consistent state following any unplanned outage.

Requirements
  • Test the disaster recovery plan no less frequently than annually
  • Preserve the integrity of in-progress wagers and credits across failover
  • Notify the Division of any outage exceeding four hours affecting patron wagering
4
Chapter 4

Player Accounts and Financial Transactions

Require verified patron identity, ring-fenced patron funds, accurate statements, and transparent dispute handling across every financial touchpoint on a New Jersey internet gaming site.

4 standards 1 player-flagged
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Regulatory risks this chapter addresses
  • Underage or unverified patrons opening internet gaming accounts
  • Commingling of patron deposits with operator working capital
  • Disputed transactions resolved without a documented, auditable process
N.J.A.C. 13:69O-4.1

Age and Identity Verification (KYC)

RG Critical Player Rights

Prior to accepting any deposit or wager, a permit holder shall verify that the patron is at least 21 years of age and confirm the patron's identity using documentation, database checks, or other Division-approved methods of equivalent reliability.

Requirements
  • Collect legal name, date of birth, residential address, and Social Security number or equivalent
  • Resolve any verification discrepancy before the account is used for wagering
  • Retain verification records for not less than five years following account closure
Temporary accounts may accept deposits pending verification only where the approved internal controls so provide, and may not pay out winnings until verification is complete.
N.J.A.C. 13:69O-4.2

One Active Account Per Patron

A patron shall have no more than one active internet gaming account with each permit holder, and the permit holder shall employ reasonable procedures to detect and close duplicate accounts.

Requirements
  • Screen new registrations against existing accounts using identifying data elements
  • Close duplicate accounts and return any remaining patron funds
  • Document detection procedures within the approved internal controls
N.J.A.C. 13:69O-4.3

Patron Fund Reserve and Segregation

Each permit holder shall maintain, in a segregated reserve account, cash or cash equivalents sufficient to cover the aggregate of all patron account balances, unpaid prizes, and pending withdrawals at all times.

Requirements
  • Reconcile the reserve balance to patron liabilities no less frequently than daily
  • Hold reserve funds in a federally insured institution acceptable to the Division
  • File monthly attestations of reserve adequacy with the Division
N.J.A.C. 13:69O-4.4

Account Statements and Transaction Disputes

Player Rights

A permit holder shall make available to each patron, on demand and at no cost, a detailed account statement covering all deposits, wagers, winnings, bonuses, and withdrawals, and shall investigate and respond in writing to any patron transaction dispute within 10 business days of receipt.

Requirements
  • Provide statement history spanning at least the prior 12 months through the patron interface
  • Log and track every patron dispute through to resolution
  • Advise the patron of the right to file a complaint with the Division if unsatisfied with the operator response