Deposit, loss & session limits
Voluntary player-set caps on what can go in, what can be lost, and how long a session can run.
Any player request to relax or remove a limit requires a 24-hour minimum cooling-off period before implementation.
Players must be provided with responsible gambling controls that are system enforced, including
Customer-led limit increases require a 24-hour cooling-off period plus positive customer action to confirm. Reductions must be implemented immediately. Customers must be prompted t…
Licensees remain responsible for work carried out by third parties on their behalf; failure by a third party to meet the relevant LCCP or RTS obligations is treated as a failure by…
B2C licensees must offer players the possibility to set deposit limits and/or wagering limits. Optionally, loss limits and time or session limits may also be offered. Bonuses and i…
Operators must require each player to set daily, weekly and monthly deposit limits before the first deposit. Lowering a limit takes effect immediately; raising a limit takes effect…
For online commercial gambling the licence holder must allow the player to set a maximum stake per round, a maximum session time and a reality-check interval that displays elapsed…
Section 6i requires operators to monitor player behaviour for early-warning indicators of problem gambling — chasing losses, session length, deposit-frequency spikes, cancelled w…
Royal Decree 176/2023 sets mandatory default deposit limits that apply automatically to every new account — EUR 600 daily, EUR 1,500 weekly and EUR 3,000 monthly. Players may low…
Every operator must offer player-configurable limits on deposits, wagers, and time spent in session. Decreases take effect immediately. Increases only take effect after a cooling-o…
A permit holder shall provide each patron the ability to establish daily, weekly, and monthly limits on deposits, wagers, and time spent playing, with any decrease taking effect im…
Operators must offer players self-directed daily, weekly, and monthly deposit, wager, loss, and session-time limits, enforced in real time — decreases take effect immediately, wh…