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Spillemyndigheden (Danish Gambling Authority) — Standards Explorer

All 35 Danish standards,
organised by theme

A searchable, filterable index of Denmark's remote-gambling rulebook, drawn from Spilleloven (Consolidation Act 1182/2025), Executive Orders 682 and 684 of 11 June 2025 on online casino and online betting, Spillemyndigheden's Standards Compliance Programme (SCP), the AML Act (1463/2025) and the DGA's operator guidelines. Standards are grouped by theme, tagged editorially, and deep-linkable.

35 Standards
153 Requirements
35 Player-flagged
5 Categories
Showing all 35 standards
A
Theme A

Gambling Act core obligations

The four statutory purposes of Spilleloven — moderate consumption, youth and vulnerable protection, fair and transparent play, and crime prevention — and the licence, age and credit rules that anchor every downstream obligation.

4 standards 4 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Offering gambling in Denmark without a DGA licence
  • Onboarding or transacting with under-18 customers
  • Extending credit to players or accepting third-party credit deposits
§ 1

Statutory purposes of the Gambling Act

RG Critical Player Rights

Establishes the four purposes against which all operator conduct is measured: keep gambling consumption at a moderate level, protect young and vulnerable persons from exploitation and addiction, ensure gambling is fair, responsible and transparent, and prevent gambling from supporting crime.

Requirements
  • Align internal policies and governance with the four statutory purposes
  • Evidence purpose-consistent decision-making during DGA inspections
  • Apply the purposes when interpreting ambiguous rules or guidance
  • Reflect the purposes in staff training and onboarding materials
§ 14

Licence requirement for online casino and betting

Player Rights Game Design

No person may offer or arrange gambling in Denmark without a Spillemyndigheden licence. Online casino and betting licences are issued for up to five years and require fit-and-proper owners, directors and key staff.

Requirements
  • Hold a valid DGA online casino or betting licence before accepting Danish players
  • Pass fit-and-proper vetting for beneficial owners, directors and key functions
  • Maintain adequate financial resources proportionate to volume
  • Pay the annual licence fee scaled to GGR
  • Notify the DGA of material changes to licence conditions
§ 26

Minimum age 18

RG Critical Bonus & Ads

Gambling may only be offered to persons who have reached the age of 18. Age must be verified before any real-money play and reinforced in all marketing.

Requirements
  • Verify age at registration via MitID or equivalent electronic ID
  • Block all under-18 account creation and play attempts
  • Display the 18+ age limit prominently in all advertising
  • Reject deposits from verifiably underage customers and refund without fees
§ 36

Prohibition on operator credit

RG Critical Player Rights

Licence holders may not extend credit to players and may not accept payment from third-party credit on the player's behalf. Deposits must come from the player's own funds.

Requirements
  • Block deposit chains that amount to operator-extended credit
  • Do not advance stake against a future deposit or loyalty balance
  • Do not finance play through cashback structured as a loan
  • Reject third-party deposits and payment instruments not held by the registered player
B
Theme B

Executive Order on online casino (EO 682/2025)

The operational rulebook that governs player accounts, deposit limits, session tools and fund segregation for DGA-licensed online casino operators under Executive Order 682 of 11 June 2025.

4 standards 4 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Accepting play from unverified or duplicate accounts
  • Failing to enforce mandatory deposit limits or reality checks
  • Commingling player funds with operating capital
EO 682 § 7

Player account and MitID registration

RG Critical Player Rights

Every player must hold a single registered account, identified through MitID (which replaced NemID in 2022), before any real-money play can begin.

Requirements
  • Maintain exactly one active player account per natural person
  • Identify each player through MitID before first deposit or play
  • Store identity attributes as required by the AML Act and retention rules
  • Block all real-money activity until registration and identification complete
  • Re-verify on material changes such as name, address or payment instrument
EO 682 — Limits

Mandatory deposit limits (daily, weekly, monthly)

RG Critical

Operators must require each player to set daily, weekly and monthly deposit limits before the first deposit. Lowering a limit takes effect immediately; raising a limit takes effect only after 24 hours.

Requirements
  • Force limit-setting at registration before any deposit is possible
  • Honour limit reductions in real time
  • Delay any limit increase by at least 24 hours
  • Prevent any deposit from clearing above the live ceiling
  • Log every limit change with timestamp for DGA inspection
EO 682 — Session tools

Reality checks, session timer and in-client self-exclusion

RG Critical

Operators must offer an in-session clock, recurring reality-check pop-ups and a self-exclusion mechanism reachable from within the player account.

Requirements
  • Display a visible session timer on all play surfaces
  • Serve recurring reality-check prompts at configurable intervals
  • Offer in-client temporary self-exclusion of at least 24 hours
  • Offer an in-client permanent self-exclusion path that also triggers ROFUS sign-up
  • Log exclusion events to SAFE for regulator oversight
EO 682 — Fund segregation

Payout and player-funds segregation

Player Rights

Player balances and winnings must be payable on demand and protected from operator insolvency. Funds held for players must be segregated from the operator's own working capital.

Requirements
  • Hold player funds in a segregated account separate from operating capital
  • Pay winnings without undue delay once KYC is complete
  • Document the segregation arrangement to the DGA
  • Refund the full balance to the player on account closure
C
Theme C

Executive Order on online betting (EO 684/2025)

Integrity, market and match-fixing rules for DGA-licensed online betting operators under Executive Order 684 of 11 June 2025, read alongside the match-fixing Executive Order 43/2025.

3 standards 3 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Offering bets on events that undermine public morality or integrity
  • Settling live markets from unverifiable data
  • Missing or delayed reporting of suspicious betting patterns
EO 684 — Catalogue

Betting-market integrity and prohibited bets

Game Design Player Rights

Operators may not offer bets on events that undermine public morality or integrity, including bets on bookings in youth sport, or on events the operator or its staff can directly influence.

Requirements
  • Maintain a written betting-catalogue policy
  • Exclude youth competitions below a stated age or level from the catalogue
  • Prohibit staff, owners and related parties from betting on the operator's markets
  • Submit catalogue changes to the DGA on request for supervisory review
EO 684 — Live data

Live-betting event data and audit trails

Game Design

Live betting must be settled from a verifiable data source. Operators must keep event and odds records available to the DGA for reconstruction of any settlement.

Requirements
  • Document the live-data sourcing chain
  • Maintain audit logs of live odds and market state changes
  • Be able to reconstruct each settlement on DGA request
  • Reconcile live market records against the SAFE data warehouse
EO 43/2025

Match-fixing monitoring and reporting

Player Rights

Under Executive Order 43/2025 on match-fixing, operators must monitor, record and report suspicious betting patterns and cooperate with sporting bodies and the national match-fixing secretariat.

Requirements
  • Operate a suspicious-bet monitoring function with documented rules
  • Notify the DGA and the national match-fixing secretariat of red-flag patterns
  • Cooperate with sporting bodies, federations and law-enforcement requests
  • Retain match-fixing records for DGA inspection
D
Theme D

Standards Compliance Programme (SCP) — technical requirements

The DGA's technical rulebook, refreshed in February 2025 — RNG, base platform, game requirements, SAFE data warehouse, TamperToken and, from 1 January 2025, a separate B2B supplier licence for any company providing games to Danish-licensed operators.

6 standards 6 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Launching games or platform changes without current SCP certification
  • Gaps or tampering in the SAFE data feed to the DGA
  • Unlicensed B2B supply into the Danish market
SCP.01.00

Random Number Generator (RNG) requirements

Game Design

Random Number Generators used for casino games must be independently certified to the DGA's statistical and security requirements before go-live. From 2026, recertification is triggered by changes affecting compliance rather than an automatic annual cycle.

Requirements
  • Use a certified RNG that meets the DGA's statistical requirements
  • Submit test reports from an accredited testing laboratory
  • Document entropy sourcing and reseeding behaviour
  • Recertify on any change that affects compliance, per the 2026 policy
SCP.02.00

Base platform requirements

Game Design Player Rights

The operator's base platform — covering player-account handling, transaction ledgers and session management — must meet the DGA's baseline set out in SCP.02.00 (February 2025 edition).

Requirements
  • Maintain a single identifiable player account with no duplicates
  • Keep an immutable transaction log for all wagers, wins and transfers
  • Use secure, synchronised time across all system components
  • Apply role-based access controls for all administrative functions
  • Document disaster-recovery and business-continuity arrangements
SCP.07.03

Requirements for games — online casino

Game Design RG Critical

Each online-casino game must comply with SCP.07.03 on stake and win display, theoretical return-to-player disclosure, and prohibited mechanics.

Requirements
  • Publish the theoretical return-to-player for every game
  • Display stake and win values in real currency without ambiguity
  • Prohibit features that obscure loss, including misleading near-miss animations
  • Allow the player to interrupt play at any time without penalty
  • Recertify on any game change that affects compliance
SCP — SAFE

SAFE data warehouse reporting

Game Design Player Rights

Operators must transmit gambling data — accounts, bets, deposits, withdrawals and exclusion events — to the DGA's SAFE data warehouse on a continuous basis for supervision and reconciliation.

Requirements
  • Implement the SAFE feed per DGA specification
  • Reconcile transmitted data against source systems daily
  • Tag self-exclusion and limit events so SAFE can correlate them
  • Preserve raw underlying records for DGA inspection
  • Give DGA continuous access to the SAFE feed
SCP — TamperToken

TamperToken integrity signing

Game Design

Outbound regulatory reports must be signed using the TamperToken mechanism so the DGA can detect tampering and verify provenance.

Requirements
  • Sign every outbound report with TamperToken per DGA specification
  • Rotate signing keys on the prescribed cadence
  • Alert operations on signing failures and remediate before resuming
  • Preserve signed originals alongside any derivative extracts
B2B licence

B2B game-supplier licence (from 1 January 2025)

Game Design

Since 1 January 2025, suppliers of games to Danish-licensed B2C operators must themselves hold a DGA supplier licence, bringing the supply chain inside the inspection and AML perimeter.

Requirements
  • Apply for and hold a DGA B2B supplier licence before any supply to Danish operators
  • Maintain fit-and-proper standards for owners, directors and key functions
  • Submit to DGA inspection and cooperate on SCP certification for supplied games
  • Notify the DGA of changes of control or material change to supply scope
E
Theme E

ROFUS — central self-exclusion register

Denmark's distinctive national self-exclusion register, ROFUS, sits at the heart of the responsible-gambling regime and also carries a 'No thank you to marketing' flag that operators must honour across every channel and every affiliate.

3 standards 3 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Allowing a ROFUS-excluded player to log in, deposit or play
  • Direct-marketing to a ROFUS-flagged player via any channel
  • Affiliates or ad networks breaching the suppression list on the operator's behalf
ROFUS — Lookup

Pre-session ROFUS lookup

RG Critical

Before allowing a player to log in or deposit, operators must check the player against ROFUS in real time and block access for any excluded player.

Requirements
  • Call the ROFUS API on every login and before every deposit
  • Block login and deposit if the player is excluded
  • Do not permit workaround accounts that bypass ROFUS
  • Log every ROFUS lookup with timestamp and outcome
  • Re-check on return after significant inactivity
ROFUS — Registration

Registration pathway on the operator site

RG Critical

Operators must enable players to register for temporary or permanent ROFUS exclusion directly from their platform, without friction or dissuasion.

Requirements
  • Expose a visible ROFUS link on all player-facing surfaces
  • Deep-link to rofus.nu or provide an in-platform equivalent flow
  • Do not introduce friction, retention messaging or upsell at the exclusion step
  • Confirm in the player account once the exclusion is registered
ROFUS — Marketing suppression

"No thank you to marketing" compliance

RG Critical Bonus & Ads Affiliate Rules

ROFUS registration also flags a player as opted out of gambling marketing. Operators must suppress all direct marketing to that player and extend the suppression to affiliates acting on their behalf.

Requirements
  • Suppress email, SMS, push and in-app gambling marketing to ROFUS-flagged players
  • Check the suppression list before every campaign send
  • Retain evidence of suppression for regulator inspection
  • Apply the same suppression to affiliate marketing carried out on the operator's behalf
F
Theme F

Responsible gambling & player protection

DGA label visibility, StopSpillet helpline access, pre-play risk information developed with a recognised treatment centre, and active intervention on high-risk play.

3 standards 3 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • DGA label or StopSpillet contact missing from key player-facing surfaces
  • Pre-play risk information that is generic or not developed with a treatment centre
  • Failure to intervene on clear high-risk indicators
RG — Label

DGA licence label and StopSpillet visibility

RG Critical Player Rights

Licensed operators must display the DGA licence label and contact details for the StopSpillet helpline on every player-facing surface, with links to treatment resources.

Requirements
  • Show the DGA label on the home page and in the site footer
  • Surface the StopSpillet number (+45 70 22 28 25) from every page
  • Link to treatment resources, not only to the operator's own support
  • Reference multiple treatment centres rather than a single named clinic
RG — Pre-play

Pre-play risk information

RG Critical

Before a player gambles, they must receive information about the 18+ age limit, the risks of gambling and available treatment, prepared in collaboration with a recognised treatment centre.

Requirements
  • Present the pre-play risk screen before the first real-money action
  • Develop the content with a recognised Danish treatment centre
  • Refresh the content on a documented cadence
  • Retain evidence of the collaboration for DGA inspection
RG — Intervention

Active intervention on high-risk play

RG Critical

The DGA expects operators to actively monitor high-stake or distressed players and to intervene where indicators warrant, escalating to permanent exclusion where needed.

Requirements
  • Maintain a documented risk-scoring model with reviewable rules
  • Operate a soft and hard intervention playbook with owner roles
  • Keep case files of interventions and their outcomes
  • Escalate to permanent exclusion through ROFUS where indicators warrant
G
Theme G

Anti-money-laundering (Hvidvaskloven)

Gambling operators are obliged entities under the Danish AML Act (Consolidation Act 1463/2025). The DGA supervises AML compliance directly, refreshed its guidance in 2025, and restructured registration through Executive Order 239/2025.

4 standards 4 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Onboarding without CDD or ignoring trigger events for enhanced due diligence
  • Failing to file suspicious-transaction reports to the Danish FIU
  • Gaps in record retention or audit access for DGA inspection
AML — Risk assessment

Risk assessment and AML policies

Player Rights

Gambling operators are obliged entities under the AML Act and must maintain a written firm-wide risk assessment and board-approved AML policies, and register in the DGA's AML register under Executive Order 239/2025.

Requirements
  • Document a firm-wide AML risk assessment refreshed at least annually
  • Obtain board approval for AML policies, procedures and controls
  • Appoint a designated AML officer with defined authority
  • Register in the DGA's AML register per Executive Order 239/2025
AML — CDD / EDD

Customer due diligence and enhanced due diligence

Player Rights

Customer due diligence must be applied at onboarding and on trigger events; enhanced due diligence is required for high-risk customers, PEPs and unusual transactions.

Requirements
  • Verify identity via MitID at onboarding
  • Screen customers against PEP and sanctions lists
  • Trigger EDD at defined risk thresholds and on unusual activity
  • Document source of funds where risk indicators warrant
  • Refresh CDD on a documented periodic cadence
AML — Monitoring / STR

Transaction monitoring and STR reporting

Player Rights

Operators must monitor transactions for suspicious patterns and report suspicious-transaction reports to the Danish FIU (Hvidvasksekretariatet) without undue delay.

Requirements
  • Run automated transaction-monitoring rules tuned to gambling typologies
  • Investigate alerts through to disposition with recorded rationale
  • File STRs to the Danish FIU without undue delay
  • Maintain STR records for at least 5 years
  • Respect the tipping-off prohibition in all customer-facing channels
AML — Records

Record keeping and DGA audit access

Player Rights

KYC, transactional and monitoring records must be retained and made available to the DGA on request.

Requirements
  • Retain KYC and transaction records for at least 5 years after relationship end
  • Store records in a structured, searchable form
  • Provide DGA inspectors with timely access on request
  • Securely delete records after the retention period
  • Subject AML controls to an internal-audit cadence
H
Theme H

Marketing & advertising

How Danish licensees may promote their products — fair odds representation, audience protection, the DKK 1,000 bonus cap with 10x wagering ceiling, required disclosures in every ad, and operator responsibility for affiliates acting on their behalf.

5 standards 5 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Exaggerating winning chances or framing gambling as a path out of hardship
  • Targeting under-18s or vulnerable audiences through creative, channel or media choice
  • Bonus promotions that exceed the DKK 1,000 cap or the 10x wagering ceiling
MKT — Fair odds

Fair representation of winning chances

Bonus & Ads

Advertising must present winning odds in a correct and balanced manner and cannot depict gambling as a solution to financial or social problems.

Requirements
  • Do not exaggerate winning odds or frequency
  • Do not frame gambling as improving lifestyle or solving debt
  • Do not use celebrities as winners or social-status proof points
  • Frame gambling as entertainment rather than income
MKT — Audience

Audience protection: under-18s and vulnerable persons

Bonus & Ads RG Critical Affiliate Rules

Marketing must not target under-18s through messaging or media selection, and must not appeal to vulnerable persons.

Requirements
  • Vet channels, creators and placements for under-18 audience share
  • Avoid cartoon characters, youth-culture references and teen-coded aesthetics
  • Suppress sends to ROFUS-flagged players across all channels
  • Apply the same audience rules to affiliate briefs and creatives
MKT — Bonus caps

DKK 1,000 bonus cap and 10x wagering ceiling

Bonus & Ads

Promotional offers are capped at DKK 1,000 in value, with wagering requirements no higher than 10x and a minimum 60-day completion window. Key terms must be visible alongside the offer.

Requirements
  • Cap individual bonus value at DKK 1,000
  • Set wagering requirements no higher than 10x and not applied to promo winnings alone
  • Allow at least 60 days to complete wagering
  • Disclose eligibility, exclusions and win caps clearly next to the offer
  • Offer promotions to at least 100 eligible players, not single-recipient drops
MKT — Disclosures

Required disclosures in every advertisement

Bonus & Ads Affiliate Rules

Every advertisement must state the 18+ age limit, the StopSpillet helpline and a reference to ROFUS, alongside clear operator or licensee identification.

Requirements
  • Include the 18+ age-limit mark in every creative
  • Mention StopSpillet as the independent help resource
  • Reference ROFUS as the self-exclusion route
  • Identify the operator or licensee clearly
  • Apply the same disclosures to affiliate placements
MKT — Affiliates

Affiliate oversight

Affiliate Rules Bonus & Ads

Operators are responsible for marketing carried out on their behalf by affiliates; the same content, audience and disclosure rules apply to affiliate output.

Requirements
  • Maintain written affiliate agreements that bind partners to DGA rules
  • Pre-approve affiliate creatives and placements
  • Monitor affiliate output on an ongoing basis
  • Take down non-compliant content promptly on detection
  • Publish a code of conduct for affiliate partners
I
Theme I

Complaints, dispute resolution & enforcement

How player complaints move through the operator, Spillemyndigheden and the National Tax Tribunal, and how DGA's public naming of rulings and fines from 1 July 2024 changes the reputational stakes of non-compliance.

3 standards 3 player-flagged
100%
player-flagged
Regulatory risks this theme addresses
  • Lacking a documented complaints procedure or missing DGA escalation signposting
  • Non-cooperation with DGA inquiries
  • Being publicly listed among the DGA's ruled-against operators
Complaints — Operator

Operator internal complaints procedure

Player Rights

Licence holders must publish a documented complaints procedure and handle complaints within a reasonable time, retaining a complaints log for DGA review.

Requirements
  • Publish a plain-language complaints procedure on the operator site
  • Acknowledge and resolve complaints within stated service levels
  • Keep a complaints log with timestamps and dispositions
  • Signpost escalation routes when a complaint is not resolved
Complaints — DGA / Tribunal

Escalation to the DGA and National Tax Tribunal

Player Rights

Players dissatisfied with the operator may complain to Spillemyndigheden on licensing or regulatory matters, and DGA decisions may be appealed to the National Tax Tribunal (Landsskatteretten).

Requirements
  • Inform players of the DGA complaint route and contact details
  • Cooperate fully and promptly with DGA inquiries
  • Inform players of the right to appeal DGA decisions to Landsskatteretten
  • Publish complaints contact details alongside support channels
Enforcement — Public listing

Public listing of rulings and fines (from 1 July 2024)

Player Rights

Since 1 July 2024, court rulings and fines against licensed operators are published on the DGA site for five years.

Requirements
  • Treat public listing as a reputational sanction, not only a fine
  • Reflect rulings in integrity disclosures to counterparties
  • Factor the register into supplier and partner due diligence