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Reference Updated Jun 2026 · reviewed quarterly

The iGaming, AML & Regulatory Glossary

Plain-English definitions for the terms that show up in regulator publications, technical standards, and operator licence conditions. Every entry is one click from its primary source.

329
defined terms
8
categories
303
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23
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1 term

3-D Secure 2

3DS2 EMV 3DS
Payments & Banking

The card-scheme protocol that lets issuers authenticate online card payments using device data and a step-up challenge.

3-D Secure 2 is the EMVCo authentication standard that replaces the older 3DS 1.0 password pop-up. It exchanges around 100 data elements (device, behavioural, transaction) with the issuer to allow frictionless risk-based authentication, falling back to a challenge (biometric or one-time-passcode) only when needed. For gambling deposits 3DS2 shifts fraud chargeback liability to the issuer and is the technical mechanism that satisfies PSD2 Strong Customer Authentication in the EEA and UK.

A
27 terms

Account Closure

Account Termination Player Off-boarding
iGaming Operations

The formal end of the customer relationship including settlement of remaining balance and data retention rules.

Account closure can be player-initiated, operator-initiated for breach or AML risk, or regulator-triggered. The process must return the remaining cash balance after final KYC checks, retain transaction and KYC records for the statutory period (typically five years under EU AMLD), and suppress all marketing under GDPR. UKGC LCCP requires closure to be no harder than account opening, a principle replicated in the EU AI Act consumer-rights overlay.

Account Restriction

Stake Factoring Limiting
Sports Betting & Lottery

An operator action that reduces or refuses bet sizes for a specific customer, usually for arbing or sharpness.

Stake factoring caps a customer's max bet on selected or all markets, often reducing winning customers to single-digit stakes. The practice is legal but the UKGC and ASA have flagged opacity around its application, particularly when combined with BOG withdrawal. Operators must apply restrictions consistently, document reasons and not breach SR Code 5 on fair and transparent terms.

Account-to-Account Payment

A2A Bank-to-Bank Payment
Payments & Banking

A payment that moves money directly between two bank accounts without using the card networks.

Account-to-account (A2A) payments bypass Visa and Mastercard and settle bank-to-bank via rails such as SEPA Credit Transfer, UK Faster Payments, US ACH or Brazil's Pix. A2A is the dominant deposit method in markets where the card schemes restrict gambling (Netherlands, Germany, parts of the Nordics). Benefits: no chargebacks, lower fees, instant settlement on real-time rails. Downsides: weaker dispute remedies for the consumer, no native authorisation hold.

Accumulator

Parlay Multi Combo Bet
Sports Betting & Lottery

A single bet combining multiple selections where every leg must win for the bet to pay out.

Stake on an accumulator rolls through each successful leg so returns multiply, producing very large potential payouts from small stakes. A single losing leg voids the entire bet unless covered by an insurance or acca-edit promotion. US books call this a parlay, Australia a multi, and house edges are much larger than singles because the operator margin compounds across each leg.

Address Verification Service

AVS
Payments & Banking

Card authentication check that compares the numeric parts of the cardholder's billing address to the issuer's records.

AVS compares the numeric portions of a submitted billing address (street number and postal code) with what the issuer holds on file, returning a match code (Y, A, Z, N). AVS is widely used in the US, UK and Canada but not in most of continental Europe. Combined with CVV2 and 3DS2 it forms a layered card-not-present fraud defence. AVS mismatch alone is not grounds to decline; operators typically score it inside a broader risk engine.

Adverse Media Screening

Negative News Screening
AML & Financial Crime

Systematic search of news, regulatory actions and court records for negative information about a customer or counterparty.

Adverse media screening complements sanctions and PEP screening by surfacing reputational, criminal or regulatory risks not yet on official lists. Sources include global news aggregators, court dockets, regulatory enforcement actions and corruption indices. FATF and Wolfsberg Group guidance recognise adverse media as a key EDD input. Operators must define adverse-media categories (fraud, money laundering, terrorism, tax evasion) and document how alerts are dispositioned.

Advertising of Game RTP

RTP Disclosure
Game Technical

Regulatory obligation to display the certified Return to Player figure to players within the game client or help screens.

The UK Gambling Commission requires RTP to be clearly displayed in slot help screens under RTS 13. Spain DGOJ, Italy ADM, and Ontario AGCO impose similar disclosure obligations. Advertising RTP outside the game (in marketing creative) is generally prohibited unless the figure is verifiable and presented without misleading framing such as cherry-picked session results.

Advertising Standards Authority

ASA
Marketing & Affiliates

The UK self-regulator that adjudicates complaints about advertising across all media, including gambling.

The ASA enforces the CAP Code for non-broadcast and the BCAP Code for broadcast advertising. It can order ads to be amended or withdrawn, refer persistent offenders to Ofcom or the UKGC, and publish rulings that name the advertiser. Although the ASA is non-statutory, UKGC licence condition SR Code 5 makes ASA compliance effectively mandatory for licensees.

Affiliate Licence Requirement

Affiliate Registration Rule
Marketing & Affiliates

Regulatory rule that affiliates marketing gambling in a jurisdiction must hold their own licence or registration.

Spain's Real Decreto 958/2020, Italy's ADM affiliate register, and Ontario's iGO registration regime all require affiliates to be authorised before promoting licensed operators. Operators may only contract with registered affiliates and must terminate contracts if a partner loses status. Unlicensed-affiliate breaches have produced operator fines in the hundreds of thousands of euros in Spain.

Affiliate Marketing

Performance Marketing
Marketing & Affiliates

Third-party marketing model where partners drive traffic to a gambling operator and earn commission on the players they refer.

Affiliates publish review sites, comparison tables, streams, or social content and route traffic to operators via tracked links. Operators pay them under CPA, revenue share, or hybrid models. In regulated markets affiliates are increasingly licensable in their own right (Spain DGOJ, Ontario iGO registration, Italy ADM register) and operators remain liable for affiliate conduct under most LCCP-style codes.

Affordability Check

financial vulnerability check financial risk check
Responsible Gambling

A background or active assessment of whether a customer's gambling spend is consistent with their disposable income.

Affordability checks let operators identify customers whose losses likely exceed sustainable disposable income. The UKGC's Sept 2024 framework introduced light-touch financial vulnerability checks at GBP 150 net monthly loss (credit-reference data) and enhanced assessments at GBP 500 monthly. Operators must not request bank statements at the lower threshold; only the enhanced tier permits open-banking or document-based review.

AGCO Standard 8

AGCO Geolocation Standard
Game Technical

Ontario regulator standard requiring operators to verify a player's physical presence inside Ontario before accepting wagers.

AGCO Standard 8 within the Registrar's Standards for Internet Gaming requires operators to use a geolocation service to confirm physical presence in Ontario at login and before each wager. Failure events must be logged and the player session terminated. GeoComply is the de facto market choice and was specifically validated during the Ontario market opening in April 2022.

Age Verification

AV age and identity verification
Responsible Gambling

The pre-play check that confirms a customer is over the jurisdictional minimum gambling age.

Age Verification is the first-line defence against underage gambling. UKGC LCCP 3.2.11 requires verification before any deposit, before any free-to-play game, and before a customer can withdraw winnings; verification must occur within 72 hours of registration at the latest. Most jurisdictions require electronic ID verification against a credit bureau, government database, or hard-document upload, often with biometric liveness for higher-risk markets.

Alert Disposition

AML & Financial Crime

The documented decision-and-rationale process for closing, escalating or reporting a transaction-monitoring alert.

Alert disposition is the audit trail showing why each TM alert was closed as false positive, escalated for EDD, or filed as a SAR/STR. Regulators including UKGC, MGA and FinCEN expect a four-eyes review for higher-risk dispositions, a documented rationale referencing customer profile and SoF, and retention of the decision record for at least five years. Poor disposition quality is a common enforcement finding; UKGC has fined operators where dispositions were copy-paste boilerplate.

Alternative Dispute Resolution

ADR
Regulatory & Licensing

Independent body that resolves unresolved player disputes without court action, mandated by most gambling regulators.

ADR providers are independently approved bodies that adjudicate disputes between players and operators free of charge to the player. In Great Britain, ADR providers must be approved by the UKGC and meet competence, independence, and timeliness criteria. Common providers include IBAS and eCOGRA. ADR decisions are usually binding on the operator but not on the player.

AML Compliance Officer

AMLCO
AML & Financial Crime

The senior executive responsible for designing, implementing and maintaining an operator's overall AML programme.

The AMLCO has programme-level ownership of policies, risk assessment, training, technology and audit; the MLRO has specific responsibility for SAR decisions. In smaller operators the two roles are sometimes combined, but FATF Rec. 18 and the EU AMLDs prefer separation where possible. The AMLCO typically reports into the board AML/Risk Committee and is the primary point of contact for thematic regulator reviews.

Ancillary Licence

Sub-licence Activity approval
Regulatory & Licensing

Secondary authorisation that sits under a primary licence and covers a specific product, service, or activity.

An ancillary licence permits an additional regulated activity, such as a new game vertical or a back-office support service, without requiring a separate primary licence. Ancillary approvals usually re-use the probity and corporate review already completed for the primary licence, shortening time-to-market. The MGA, Gibraltar, and Isle of Man all operate variations of this layered structure.

ANJ Pre-Approval

ANJ Advertising Strategy Review
Marketing & Affiliates

French requirement that operators submit their annual advertising and promotion strategy to the ANJ for prior approval.

Under Article 28 of Law 2010-476 and the 2019 ordinance, every French licensee must file an annual advertising strategy with the Autorite Nationale des Jeux covering volume, channels, targeting, and bonus mechanics. ANJ can demand changes before approval and can block specific campaigns. Bonuses themselves are capped in monetary value and require explicit terms vetted by the authority.

Anonymous Play Prohibition

no-anonymous-play rule
Responsible Gambling

The regulatory ban on letting a player wager real money without a verified registered account.

Anonymous play prohibition underpins AML, age verification, and RG monitoring. Sweden, Germany, the Netherlands, and the UK all ban anonymous play; Germany's GlüStV 2021 goes further by banning anonymous prepaid-card deposits above EUR 100 per month. The rule is the practical reason every regulated online operator must complete KYC before first wager, not just first withdrawal.

Ante-Post Bet

Futures Bet Outright Bet
Sports Betting & Lottery

A bet placed well in advance of an event, typically with no refund if the selection does not take part.

Ante-post (UK/IE) and futures (US) bets are placed days, weeks or months before an event on outright winners such as the Grand National, Super Bowl or Premier League title. Standard rules treat non-runners as losing bets, unlike day-of fixed-odds where they are voided. The customer accepts the risk of withdrawal in exchange for typically larger odds before the market matures.

Anti-Money Laundering Transaction Threshold

AML Threshold CDD Threshold
Payments & Banking

The cumulative or single-transaction value at which an operator must apply customer due diligence under AML rules.

Under EU 5AMLD (Directive 2018/843), gambling operators must apply CDD when a player conducts a transaction of EUR 2,000 or more in a single operation or linked operations. Several jurisdictions set lower national thresholds: France EUR 2,000, Germany EUR 0 (CDD on registration), Malta EUR 2,000 single or EUR 2,000 cumulative within 24 hours. FATF Recommendation 22 sets the wider designated threshold for casinos at USD/EUR 3,000 single occasion.

Appeal to Under-18s

Strong Appeal Test
Marketing & Affiliates

UK advertising rule banning gambling content that is likely to appeal particularly to people under 18.

The strong appeal test, tightened in October 2022, bans use of top-flight footballers, reality TV personalities, cartoon characters, and social media influencers with material under-18 followings in gambling ads. ASA rulings against Coral, Paddy Power, and others show the bar is the content's likely pull on minors, not just the ad's target audience.

At-Risk Gambler

low/moderate-risk gambler
Responsible Gambling

A person whose gambling shows early warning signs but has not yet crossed into problem gambling on the PGSI.

At-Risk Gambler covers PGSI scores 1-7 (low risk 1-2 and moderate risk 3-7), the population most regulators now target with preventive RG interventions. This group is much larger than the diagnosed disorder population (typically 5-8% of past-year gamblers) and is the focus of soft-touch nudges, pop-ups, and personalised messaging. The harms-based approach treats this cohort as the primary regulatory priority because they are still responsive to intervention.

Attribution Window

Cookie Window Lookback Window
Marketing & Affiliates

The time period after a click during which a player sign-up is credited to the referring affiliate.

Common attribution windows run 30, 60, or 90 days from first click. Some operators extend to lifetime cookies for revenue share deals. Disputes over expired cookies, cross-device journeys, and cleared browser storage are the leading source of affiliate chargebacks. Server-side post-back tracking is replacing cookies as iOS and Safari ITP shrink usable cookie lifetimes.

Automated Clearing House

ACH
Payments & Banking

The batched US bank-to-bank payment network operated by Nacha, used for direct debit and credit transfers in dollars.

ACH is the US equivalent of SEPA, operated under Nacha rules and processed by the Federal Reserve's FedACH and The Clearing House's EPN. Settlement is typically next business day, with Same-Day ACH available in three windows. US gambling operators in regulated states use ACH for deposits (via VIP Preferred / Sightline) and most withdrawals; ACH transactions can be returned (R-codes such as R10 unauthorised) for up to 60 days, the functional equivalent of a chargeback.

Autoplay

Auto Spin
Game Technical

Feature that lets a player set a number of spins to play automatically without manual confirmation each round.

Autoplay is heavily restricted in the United Kingdom under UKGC RTS rule 12A: the feature must let players set loss limits and single-win limits, must stop on any bonus trigger, and must be disabled by default. Spain bans autoplay entirely on slots, as does Germany under the GluStV 2021. Operators must geo-disable the feature where required.

Average Revenue Per Daily Active User

ARPDAU
iGaming Operations

NGR or GGR divided by the number of unique players who placed at least one bet on a given day.

ARPDAU is the daily monetisation efficiency metric used to compare cohorts, products, and live-ops campaigns. It is calculated by dividing daily NGR by daily active users (DAU). Mature casino brands typically run an ARPDAU of 5 to 15 EUR, while sportsbook ARPDAU spikes around major fixtures. ARPDAU is preferred over ARPU because it strips out dormant-month skew and isolates engaged behaviour.

B
17 terms

B2B Supplier Licence

B2B licence Gambling Software Licence
Regulatory & Licensing

Authorisation for businesses that supply gambling software, platforms, or services to licensed operators rather than to players.

A business-to-business supplier licence is required when a company manufactures, supplies, installs, or adapts gambling software used by a licensed operator. The holder does not face players directly but must still satisfy probity, technical, and ongoing reporting requirements. In Malta the MGA issues a Critical Gaming Supply licence; in Great Britain the equivalent is the Gambling Software Operating Licence under the Gambling Act 2005.

B2C Operator Licence

B2C licence Remote Operating Licence
Regulatory & Licensing

Authorisation that allows a company to offer gambling products directly to end-users in a regulated jurisdiction.

A business-to-consumer operator licence permits the holder to accept wagers, run player accounts, and pay winnings to consumers in the licensing jurisdiction. The licence typically scopes specific product verticals such as casino, sports betting, bingo, or lottery, and binds the operator to the regulator's licence conditions, technical standards, and reporting obligations. In Great Britain, this is the Remote Operating Licence issued under section 65 of the Gambling Act 2005.

Bank Identification Number

BIN Issuer Identification Number IIN
Payments & Banking

The first six to eight digits of a payment card that identify the issuing bank, country and card product.

The BIN (formally IIN under ISO/IEC 7812) identifies the card scheme, issuing institution, country and product type (debit/credit, consumer/commercial, prepaid). Gambling operators use BIN lookup to enforce regulatory rules in real time: block UK credit-card BINs (banned for gambling since April 2020), force 3DS2 on EEA-issued cards, reject prepaid cards in markets that prohibit them (Sweden), and route by country to local acquirers. The card industry migrated from 6-digit to 8-digit BINs in April 2022.

BCAP Code

UK Code of Broadcast Advertising
Marketing & Affiliates

The UK rulebook for adverts on TV and radio, including the whistle-to-whistle football advertising restriction.

BCAP Section 17 governs gambling on broadcast media. It enforces the watershed for higher-risk content, the voluntary whistle-to-whistle ban around live sport (five minutes before kick-off until five minutes after the final whistle, until 9pm), and bans gambling ads in or adjacent to children's programming.

Best Odds Guaranteed

BOG
Sports Betting & Lottery

A promise that if a bettor takes an early price and the official starting price is bigger, the bet is paid at the bigger one.

BOG is a long-standing UK and Irish horse and greyhound racing promotion: an early-price bet pays the higher of the taken price or the official SP. It removes the downside of taking an early price into a drifting market. Several UK retail and online operators have restricted or withdrawn BOG for winning customers since 2020, prompting Gambling Commission focus on anti-restriction transparency under SR Code 5.

Bet Builder

Same-Game Parlay Builder
Sports Betting & Lottery

A tool letting bettors combine multiple correlated markets from one event into a single priced bet.

The bet builder uses real-time correlation models to price legs from one match (e.g. team to win, player to score, over 2.5 corners). Because legs share probability drivers, operators apply correlation-adjusted pricing rather than naive multiplication. It is the fastest-growing UK and US sportsbook product and central to in-app engagement, but ASA flagged risks of glamorising near-impossible bets.

BetBlocker

Responsible Gambling

Free charity-run device blocker that restricts access to over 90,000 gambling sites and apps for a user-chosen duration.

BetBlocker is a registered Scottish charity offering a free multi-platform blocking app, supported by the UKGC and several European regulators. The user sets a self-exclusion period from 24 hours to 5 years, and once locked the block cannot be removed before the chosen end date, even by uninstalling the app. It is one of the few cost-free blocking tools available globally and is often recommended for users outside national self-exclusion schemes.

BetStop

Australian National Self-Exclusion Register NSER
Responsible Gambling

Australia's national self-exclusion register, operated by ACMA, blocking access to all licensed Australian online wagering operators.

BetStop is Australia's free national self-exclusion register, live since August 2023 under the Australian Communications and Media Authority (ACMA). All licensed interactive wagering operators must check the register and exclude registered users from accounts, deposits, and marketing for periods from 3 months to lifetime. Operators face civil penalties up to AUD 1.5m for non-compliance with a register match.

Betting and Gaming Council

BGC
Marketing & Affiliates

UK industry body whose voluntary code underpins the whistle-to-whistle ban and other self-regulatory advertising commitments.

Formed in 2019, the BGC represents licensed UK operators and publishes the Sixth Industry Code for Socially Responsible Advertising. Member commitments include the whistle-to-whistle ban, a 20 percent safer-gambling messaging requirement in TV and radio ads, and a default opt-out for direct marketing. Non-compliance is referred to the ASA and ultimately the UKGC.

Betting Exchange

Exchange Betting
Sports Betting & Lottery

A peer-to-peer platform where users back and lay outcomes against each other; the operator charges commission on net winnings.

On a betting exchange the operator does not set odds or take risk; instead users post back and lay prices that are matched like an order book. The operator earns commission, typically 2 to 5 percent of net winnings on each market. Exchanges introduced lay betting to retail consumers and are regulated as betting intermediaries; UKGC requires a separate Betting Intermediary licence and Australian regulators historically restricted them.

BMM Testlabs

BMM
Game Technical

One of the oldest private independent gaming test laboratories, founded 1981, certifying RNGs, platforms, and devices globally.

BMM Testlabs is accredited under ISO/IEC 17025 and approved by more than 480 jurisdictions including Nevada, New Jersey, Ontario, MGA, and many Latin American regulators. It tests RNGs, slot math, sportsbook platforms under GLI-33, and land-based gaming devices under GLI-11. BMM also runs jurisdiction-specific compliance services such as Brazil SPA mandatory certification packs.

Bonus Abuse

Promo Abuse Bonus Hunting Advantage Play
iGaming Operations

Player behaviour that extracts positive expected value from bonus terms beyond what the operator intended.

Bonus abuse covers tactics such as low-variance bet patterns on high-RTP games, multi-accounting to claim the welcome offer repeatedly, syndicate play across linked devices, and bonus-funded arbitrage between operators. Fraud teams detect it through device fingerprinting, payment-instrument linking, behavioural similarity scoring, and post-bonus withdrawal flags. Confirmed abuse typically leads to bonus voiding under the standard terms and, for organised rings, account closure with SAR filing.

Bonus Buy Feature

Feature Buy Bonus Purchase
Game Technical

A slot mechanic that lets the player pay a fixed multiple of stake to immediately trigger the free-spins or bonus round.

Bonus buys typically cost 50x to 100x the base bet and have a slightly different RTP from organic triggers. They are popular with high-volatility content but are banned in the United Kingdom from September 2025 under the new Gambling Act review measures and are already banned in the Netherlands, Germany, and Belgium because they accelerate spend per session. Operators must geo-restrict bonus buy variants where required.

Bonus-Led Acquisition

Bonus Hunting Funnel
Marketing & Affiliates

Marketing that leads with the size or terms of a sign-up bonus rather than product quality or brand.

Bonus-led creative drives volume but attracts low-value, often multi-accounting players. UKGC, MGA, and ANJ have all criticised bonus-led messaging as misleading when wagering requirements, max-bet caps, or game weightings hide the real value. The UK CAP Code requires significant conditions to appear in the body of the ad, not only in linked T&Cs.

Brand Bidding

PPC Brand Bidding
Marketing & Affiliates

Affiliate practice of buying paid search ads on an operator's own brand keywords to capture last-click commission.

Brand bidding lets affiliates intercept users already searching for an operator by name, inflating CPA without driving incremental volume. Most operator affiliate terms ban it outright or restrict it to whitelisted partners. Detection relies on automated SERP-monitoring tools and the UK ASA has separately ruled against affiliates running misleading brand-bid copy.

Breakage

Pari-Mutuel Breakage
Sports Betting & Lottery

The amount left after rounding pari-mutuel dividends down to a fixed unit, retained by the track or state.

Most jurisdictions round dividends down to the nearest 10 cents (dime breakage) or 5 cents (nickel breakage) per 2 USD unit. The retained fractions are kept by the track, lottery or state, often earmarked for purse funds or state revenue. Over millions of tickets breakage materially supplements takeout; New York reported over USD 8 million in breakage retained annually.

Business-Wide Risk Assessment

BWRA Firm-Wide Risk Assessment
AML & Financial Crime

A documented assessment identifying the ML/TF risks an operator faces across customers, products, geographies, channels and counterparties.

Required by FATF Rec. 1, UK MLR 2017 reg. 18 and equivalent EU rules, the BWRA must be in writing, kept current, approved by senior management and made available to the regulator. It informs the design of policies, controls, monitoring rules and EDD triggers. UKGC and MGA have both fined operators for outdated, generic or copy-paste BWRAs that fail to reflect actual product and customer mix.

C
22 terms

CAP Code

UK Code of Non-broadcast Advertising
Marketing & Affiliates

The UK rulebook for non-broadcast adverts, including online, social, print, and direct marketing of gambling.

Section 16 of the CAP Code covers gambling and lotteries. It bans content likely to appeal particularly to under-18s, requires significant conditions in the body of the ad, and prohibits exploitation of vulnerability. The 2022 strengthening introduced the under-25 rule restricting top-flight footballers, reality TV stars, and social media influencers with strong youth followings.

Cash Out

Early Settlement
Sports Betting & Lottery

An operator offer letting a bettor settle an open bet before the event ends for a calculated price.

Cash out converts an unsettled bet into an immediate cash settlement based on current odds, locking in a profit or loss before the event concludes. The price embeds a margin so the offer is mathematically worse than the fair value of the live position. The UKGC and ASA require operators to display the cash-out value clearly and not to misrepresent it as a free or bonus feature.

Cashback

Loss Rebate Insurance Bonus
iGaming Operations

A bonus that returns a percentage of a player's net losses over a defined period as credit or cash.

Cashback returns a share, typically 5 to 20 percent, of a player's net losses across a daily, weekly, or monthly window. Cash cashback paid with no wagering requirement is treated as a marketing cost against NGR. Several regulators including the UKGC scrutinise cashback offered to losing players who already exhibit RG markers, treating it as a potential incentive to chase losses.

Certification Body

Independent Test Lab ITL
Regulatory & Licensing

Accredited laboratory authorised by regulators to test gambling systems and issue conformity certificates.

Certification bodies such as GLI, BMM Testlabs, eCOGRA, iTech Labs, and SIQ test RNGs, game maths, geolocation, and platform integrity. They must be accredited to ISO/IEC 17025 and recognised by the relevant regulator. The regulator publishes the list of accepted labs, and operators may need parallel certification when entering multiple jurisdictions.

Change of Control

Change of corporate control
Regulatory & Licensing

Transaction or event that transfers controlling ownership or influence over a licensed entity, requiring regulator approval.

A change of control occurs when shareholding crossing defined thresholds (typically 5%, 10%, or 25%) changes hands, or when a new ultimate beneficial owner is introduced. Most regulators require advance notification and approval, and may suspend the licence if the acquirer fails fit-and-proper review. Under UKGC LCCP 15.2.1, licensees must notify the Commission within five working days of becoming aware of a change of corporate control.

Chargeback

Payments & Banking

A forced reversal of a card payment initiated by the cardholder's issuing bank, returning funds to the player and debiting the operator.

A chargeback occurs when a player disputes a card deposit with their issuer, who pulls the funds back from the acquirer and the operator. Card schemes monitor chargeback ratios; Visa places merchants in its Visa Dispute Monitoring Program (VDMP) at 100 disputes and 0.9% ratio per month, and gambling operators frequently trip these thresholds. Excessive chargebacks lead to scheme fines, raised reserves and ultimately MID termination.

Charitable Lottery

Charity Lottery Good Causes Lottery
Sports Betting & Lottery

A lottery whose proceeds (after prizes and costs) must go to defined good causes rather than private profit.

Charitable lotteries are licensed separately from commercial gambling, often by a different body or under a lighter regime. In the UK, large society lotteries are capped at 50 million GBP annual ticket sales and 5 million GBP per draw, with a minimum 20 percent of proceeds to good causes (Gambling Act 2005, s.99). The Netherlands and Germany also reserve specific licences for non-profit and state-affiliated charitable operators.

Chi-Square Test

Chi-Squared X-Squared Test
Game Technical

Statistical test that compares the observed distribution of RNG outputs to the expected uniform distribution to detect bias.

Chi-square is one of the core tests in the GLI-19 statistical battery for RNG certification. Test labs typically run it on millions of outputs across the full output range, then check whether the resulting p-value falls within an acceptable interval (usually neither below 0.01 nor above 0.99). A failure suggests the generator is producing certain values too often or too rarely and the implementation must be reworked.

Chip Dumping

AML & Financial Crime

Deliberately losing chips or hands to transfer value from one player account to another, often to launder funds.

Chip dumping is a gambling-specific laundering and collusion technique, most common in online poker and peer-to-peer products. A 'dirty' account intentionally loses to a 'clean' account, which then withdraws the funds as apparent gambling winnings. Detection rules monitor for unusual loss patterns, repeated head-to-head play between linked accounts, and deposit-method or device fingerprint overlaps. UKGC, MGA and most regulators expect operators to have specific chip-dumping detection in their P2P transaction monitoring.

Churn

Player Churn Attrition Rate
iGaming Operations

The percentage of active players who stop wagering with an operator within a defined window.

Churn is usually measured at 30, 60, or 90 days of inactivity and is the inverse signal of retention health. iGaming churn rates of 40 to 60 percent over 90 days are typical for casino-led brands. Operators model churn against deposit cadence, bonus consumption, RG markers, and product mix; suppressing reactivation campaigns for self-excluded or limit-breaching players is mandatory in most regulated markets.

Cluster Pays

Cluster Wins
Game Technical

Slot mechanic that pays for groups of touching matching symbols rather than along fixed paylines.

Cluster-pays grids are typically 6x6 or 7x7 and award when 5 or more identical symbols connect horizontally or vertically. The mechanic was popularised by NetEnt and is now common in cascading slots. Math models for cluster pays are more complex to certify than payline slots because the win combinations are non-linear and the cascade adds path dependency.

Complaint Handling

Customer complaints process
Regulatory & Licensing

Operator's formal process for receiving, investigating, and resolving player disputes within a defined timeframe.

Licensees must publish a complaints policy, log every complaint, and provide a substantive response within a regulator-defined period, typically eight weeks. Unresolved complaints must be referred to an approved Alternative Dispute Resolution provider. The UKGC LCCP 6.1 requires effective complaint procedures and ADR access at no cost to the player.

Cooling-Off Period

time-out take a break
Responsible Gambling

A short voluntary break from gambling, typically 24 hours to 6 weeks, during which the account is suspended but not closed.

A cooling-off period (also called a time-out) is a lighter alternative to self-exclusion, letting a customer pause play without closing the account. UK operators must offer time-outs of 24 hours, 1 week, 1 month, and durations up to 6 weeks under LCCP 3.5.4. During the period the user cannot log in, deposit, or receive direct marketing, and the account auto-reactivates at the end of the chosen window.

Cost Per Acquisition

CPA
Marketing & Affiliates

Affiliate deal where the operator pays a fixed sum for each qualifying depositing player the affiliate refers.

CPA pays the affiliate a one-off bounty when a referred user meets the qualifying criteria, typically first deposit of a minimum amount and sometimes a wagering threshold. CPA shifts long-term player value risk to the operator and incentivises high-volume top-of-funnel acquisition, which regulators flag as a driver of bonus-led, low-quality sign-ups.

Council of Europe Macolin Convention

Macolin Convention CETS 215
Sports Betting & Lottery

The only binding international treaty against manipulation of sports competitions, opened for signature in 2014.

The Macolin Convention obliges signatories to criminalise sports manipulation, set up National Platforms to share alerts among regulators, operators, sports bodies and law enforcement, and impose due-diligence on betting operators. As of 2025 it has 9 ratifications and over 40 signatories. National Platforms (e.g. France ARJEL/ANJ, UK SBIF) anchor the operational layer of integrity cooperation.

Cruks

Centraal Register Uitsluiting Kansspelen
Responsible Gambling

The Netherlands' central self-exclusion register operated by the Kansspelautoriteit (KSA); blocks all Dutch-licensed gambling.

Cruks is the Dutch national self-exclusion register, mandatory since the Remote Gambling Act took effect 1 October 2021. All KSA licensees (online and land-based) must verify Cruks before any login or transaction. Self-exclusion is for a minimum of 6 months, can be initiated by the player or imposed involuntarily by the regulator at the request of family or KSA on harm grounds, and only the player can request removal after the minimum period.

Crypto Mixing

Tumbling Coin Mixing
AML & Financial Crime

A service that blends cryptocurrency from multiple sources to obscure the link between sender and recipient addresses.

Mixing services such as the now-sanctioned Tornado Cash (OFAC SDN designation, August 2022) and Blender.io are designated by FATF as high-risk for layering. Funds passing through mixers should generally be treated as high-risk in gambling AML programmes, often warranting auto-block or mandatory EDD. Many regulators (UKGC, MGA, NJDGE) expect chain-analysis tooling such as Chainalysis or TRM Labs where crypto deposits are accepted.

Crypto Off-Ramp

Fiat Off-Ramp
Payments & Banking

A regulated service that converts cryptocurrency back into fiat and pays out to a bank account or card.

The off-ramp is the reverse of an on-ramp: it accepts crypto from the operator or player wallet and remits fiat to a bank account or card. For gambling operators it is the path by which a player cashes out crypto winnings. Off-ramps must run sanctions screening, source-of-funds checks, and Travel Rule data exchange. Some jurisdictions (Brazil under SPA/MF rules) ban crypto deposits and withdrawals for licensed iGaming, forcing operators to fiat-only.

Crypto On-Ramp

Fiat On-Ramp
Payments & Banking

A regulated service that converts fiat currency into cryptocurrency at the point of deposit to a wallet or operator.

A crypto on-ramp (MoonPay, Ramp Network, Transak) accepts card or bank deposit in fiat and delivers crypto (BTC, ETH, USDT) to a specified wallet. Crypto-accepting gambling operators (Stake, BC.Game in licensed markets such as Curacao or Isle of Man) embed on-ramps so players without existing wallets can deposit. On-ramps are regulated as VASPs under FATF Recommendation 15 and must perform Travel Rule data exchange for transfers above USD/EUR 1,000.

Currency Transaction Report

CTR
AML & Financial Crime

A US Bank Secrecy Act filing required for every cash transaction above USD 10,000 in a single business day.

Under 31 CFR 1021.311, US casinos must file FinCEN Form 112 for any cash-in or cash-out aggregating more than USD 10,000 in a 24-hour gaming day for a single patron. Filing is mandatory and threshold-driven (no suspicion required); attempts to evade it through structuring trigger separate criminal liability. Title 31 (Bank Secrecy Act) compliance is a major operational workstream for Nevada, New Jersey and tribal casinos.

Customer Due Diligence

CDD KYC
AML & Financial Crime

The process of identifying and verifying a customer and understanding the nature of their relationship with the operator.

CDD under FATF Recommendation 10 requires firms to identify the customer using reliable independent documents, verify beneficial ownership, understand the purpose of the business relationship and conduct ongoing monitoring. For casinos, CDD must be triggered at or above the EUR/USD 3,000 occasional-transaction threshold under FATF Rec. 22, or earlier under stricter national rules (e.g. UK MLR 2017 requires CDD on any single transaction of EUR 2,000+).

Customer Interaction

RG interaction safer gambling interaction
Responsible Gambling

A regulator-required outreach (pop-up, email, phone, account restriction) triggered when a customer shows markers of gambling harm.

Customer Interaction is the action arm of RG monitoring: once a marker fires, the operator must intervene proportionately. UKGC LCCP 3.4.3 (updated Sept 2022) requires operators to identify, interact, and evaluate outcomes, with documented decision-making for every flagged customer. Interactions escalate from soft pop-ups to mandatory account holds and may require an Independent Affordability Check.

D
16 terms

Dark Pattern Restrictions

Manipulative Design Rules
Marketing & Affiliates

Rules banning user-interface tricks that push players into deposits, bonuses, or away from safer-gambling tools.

Dark patterns in gambling include pre-ticked bonus opt-ins, forced continuity of subscriptions, friction-loaded withdrawal flows, hidden deposit-limit menus, and confirm-shaming when activating self-exclusion. The EU Digital Services Act Article 25, the UK Consumer Protection from Unfair Trading Regulations, and AGCO Standard 2.05 all bite on these practices. The Dutch KSA has fined operators for hiding limit-setting tools behind multiple clicks.

Dead Heat Rule

Dead Heat Settlement
Sports Betting & Lottery

A settlement rule that divides winnings when two or more selections finish tied for a paying position.

Where a dead heat occurs, the stake on each tied selection is divided by the number of runners involved in the dead heat and settled at full odds, with the remainder lost. Example: 10 GBP each-way bet on a horse dead-heating for second of two payable places becomes 5 GBP at full place odds. Standard across UK, Irish and most international books for racing, golf and tennis place markets.

Decreto Dignita

Dignity Decree Decreto Dignita 2018
Marketing & Affiliates

Italian law that imposed a near-total ban on gambling advertising and sponsorship from July 2019.

Decree Law 87/2018, converted into Law 96/2018, prohibits any direct or indirect advertising of gambling products and services in Italy, including online, on TV, in print, and via sports sponsorship. AGCOM enforces the ban with fines starting at 5 percent of advertising spend, minimum 50,000 EUR per breach. The decree is the strictest advertising regime in the EU and has reshaped Serie A sponsorship markets.

Defensive Filing

AML & Financial Crime

The practice of filing a SAR mainly to avoid liability rather than because of genuine, well-articulated suspicion.

Defensive filing dilutes FIU intelligence value and is criticised by FATF, the UK NCA and FinCEN. Indicators include vague narratives, repetitive boilerplate, and SARs filed against customers with no enriching investigation. UKGC and the NCA have explicitly warned the gambling sector to invest in narrative quality and underlying analysis rather than volume. A high SAR-to-customer ratio combined with low conviction follow-up rates is a regulatory red flag.

Deposit Conversion

Reg-to-Dep Registration to Deposit Rate
iGaming Operations

The share of registered players who go on to make at least one real-money deposit, usually within 30 days.

Deposit conversion measures how effective the onboarding funnel is at turning registrations into FTDs. Industry benchmarks sit between 30 and 55 percent depending on KYC friction, deposit method coverage, and welcome-offer attractiveness. Conversion drops sharply where mandatory upfront verification (for example Dutch CRUKS check or German LUGAS limit confirmation) extends time-to-first-deposit beyond five minutes.

Deposit Limit

mandatory deposit limit voluntary deposit limit
Responsible Gambling

A cap on how much money a player can deposit into a gambling account in a defined daily, weekly, or monthly window.

Deposit limits cap inbound funding rather than wager volume, and are the most commonly mandated RG tool worldwide. Jurisdictions split into voluntary (UK, Malta) and mandatory (Germany's nationwide EUR 1,000 per month cross-operator limit under GlüStV 2021; Sweden's mandatory limits for online casino). Decreases must take effect immediately; increases require a cooling-off delay (24 hours in the UK, 72 hours in Germany).

Deposit-by-Mobile Bonus

Pay-by-Phone Bonus
Marketing & Affiliates

Sign-up promotion tied to depositing using a mobile carrier billing method such as Boku or Payforit.

Pay-by-mobile bonuses target users without cards and have historically attracted underage and vulnerable players who could deposit on a parent's phone bill. UKGC tightened controls in 2020 by extending age and identity verification to pre-deposit, effectively closing the loophole. Operators must still disclose all wagering, max-cashout, and game-weighting terms before opt-in.

Designated Non-Financial Business or Profession

DNFBP
AML & Financial Crime

Non-financial businesses brought into the AML regime by FATF, including casinos, real-estate agents, dealers in precious metals, lawyers and accountants.

FATF Rec. 22 and 23 designate casinos (including internet and ship-based casinos), real-estate agents, dealers in precious metals/stones, lawyers, notaries, accountants and trust/company service providers as DNFBPs subject to CDD, record-keeping and SAR obligations. For gambling specifically, the EUR/USD 3,000 transaction threshold triggers CDD. National regimes may extend DNFBP coverage to other gambling sectors such as betting shops, bingo halls or lottery retailers.

DGOJ Advertising Rules

Spanish Royal Decree 958/2020 Real Decreto 958/2020
Marketing & Affiliates

Spanish regulations restricting gambling advertising windows, influencer use, and welcome bonuses.

Real Decreto 958/2020 limits TV and radio gambling ads to 1am to 5am, bans most use of celebrities and influencers, prohibits welcome bonuses for new players (with a recent partial Supreme Court reversal), and requires affiliates to be licensed. The regime is enforced by the Direccion General de Ordenacion del Juego with fines up to 50 million EUR for very serious breaches.

Direct Marketing Opt-In

Marketing Consent
Marketing & Affiliates

Requirement that players give specific, informed consent before receiving promotional emails, SMS, or push notifications.

GDPR Article 7 and the UK Privacy and Electronic Communications Regulations require granular, freely-given consent with separate opt-ins for each channel. UKGC SR Code 5.1.10 adds that direct marketing to self-excluded players is a serious breach. Pre-ticked consent boxes, bundled consent with T&C acceptance, or consent buried in long forms all fail the GDPR standard.

Dispute Reason Code 4855

Reason Code 4855 Goods or Services Not Provided
Payments & Banking

Mastercard chargeback code used when a cardholder claims paid-for goods or services were never delivered.

Mastercard reason code 4855 covers non-receipt of merchandise or services. In gambling it appears when a player claims a deposit credit never landed in their wallet, a withdrawal was never paid, or a bonus was not honoured. Operators defend by producing wallet-ledger evidence and payout confirmations; the dispute window is typically 120 days from the transaction date.

Dispute Reason Code 4863

Reason Code 4863 Cardholder Does Not Recognize
Payments & Banking

Mastercard chargeback reason for potential fraudulent or unauthorised card-not-present transactions the cardholder denies making.

Reason code 4863 is filed when a cardholder asserts a card-not-present transaction is fraudulent or unauthorised. It is the second-most common gambling chargeback after 4837. 3-D Secure 2 authentication shifts liability away from the merchant for 4863 disputes, which is why most regulated operators route deposits through 3DS even when not strictly mandated. Defence relies on device fingerprint, AVS match and 3DS authentication evidence.

Dormancy and Unclaimed Balances

Dormant account funds
Regulatory & Licensing

Rules for treating player accounts that have been inactive for a defined period and the balances they hold.

Most regulators define dormancy at twelve, twenty-four, or thirty months of no login or wager, after which the operator must attempt customer contact, may charge a small fee, and ultimately remit unclaimed funds to the regulator or treasury. In Great Britain, unclaimed funds may be donated to the designated research, education, and treatment charities. In Ontario, dormant funds must be reported and may be escheated to the Crown.

Dormant Account

Inactive Account Sleeping Account
iGaming Operations

A player account with no login or wagering activity for a defined period, triggering specific handling rules.

Dormant accounts are typically defined at 12 to 30 months of zero login activity, depending on jurisdiction. Regulated operators must attempt to return remaining balances to the player; where the player is unreachable, funds escheat to the regulator or a designated good-causes fund. The UK Dormant Account Scheme and Malta's Player Protection Directive require segregation and dedicated reporting on dormant balances.

Draw-Based Lottery Game

Draw Game Lotto
Sports Betting & Lottery

A lottery where winning numbers are selected at scheduled draws and tickets purchased before the draw participate.

Draw games include traditional 6/49 lotto, Powerball-style multi-jurisdictional games and daily numbers. Sales close minutes before the draw and prize pools are funded from a fixed percentage of sales as set in the licence (typically 50 to 60 percent in EU lotteries). World Lottery Association members report total global draw-game sales of over USD 100 billion annually.

Drop

Cash Drop Deposit Drop
iGaming Operations

The total cash deposited or converted into chips by players for play, distinct from total amount wagered.

Drop measures money introduced into play, not money wagered. In online operations it most often maps to net deposits less withdrawals over a period, and is used as a denominator for hold-on-drop calculations on table games where a single buy-in funds many wagers. Treasury teams track drop to forecast liquidity and reconcile against payment-service-provider settlement files.

E
7 terms

e-Instant

Online Instant Win iLottery Instant
Sports Betting & Lottery

A digital instant-win lottery game played online, designed and certified under lottery rather than casino rules.

e-Instants are server-determined instant games on lottery websites; results come from a finite pool (like physical scratchcards) rather than independent RNG draws per spin. They are subject to GLI-20 plus the lottery's iLottery framework and have been a key revenue driver for state lotteries (e.g. Pennsylvania iLottery reported over USD 1 billion sales in FY2021/22). Regulators distinguish them from slots to maintain the lottery monopoly carve-out.

Each-Way Bet

EW Each Way
Sports Betting & Lottery

Two equal bets in one - half stake on the selection to win, half on it to place within a defined number of positions.

Each-way is the dominant horse and golf betting structure in the UK and Ireland. The place part typically pays a fraction of the win odds (1/4 or 1/5) on the first 2 to 5 finishers depending on field size and race type, per industry place terms. If the selection wins, both parts pay; if it only places, the win stake is lost but the place stake returns at the reduced odds.

eCOGRA

eCommerce Online Gaming Regulation and Assurance
Game Technical

London-headquartered independent test lab and player-protection body that certifies online gaming systems and dispute resolution.

eCOGRA performs RNG testing, RTP audits, and platform certification under ISO/IEC 17025 and 17020 accreditation. It is also one of the UKGC approved ADR providers for player disputes. The eCOGRA Safe and Fair seal is recognised by the MGA, UKGC, and many other regulators. Operators displaying the seal must commit to monthly payout-percentage audits that are published on the eCOGRA site.

Edit Bet

Edit My Bet Edit Acca
Sports Betting & Lottery

A feature allowing a bettor to swap, add or remove legs of an open accumulator before all selections settle.

Edit bet recalculates the bet using current live odds for the remaining legs whenever the customer adjusts a selection, charging the difference in price. It blurs the line between pre-match and in-play markets and creates fresh integrity considerations because legs can be changed mid-event. Operators must comply with UKGC Social Responsibility Code 1.1.2 on transparent terms and the ASA on offer descriptions.

Electronic Money Institution

EMI
Payments & Banking

A PSD2-licensed firm authorised to issue electronic money and hold customer funds in safeguarded accounts.

An EMI is authorised under EU Directive 2009/110/EC (the E-Money Directive, as updated by PSD2) to issue e-money (a stored monetary value claim against the issuer) and provide payment services. EMIs must safeguard customer funds in segregated accounts at a credit institution or invest in low-risk assets, hold minimum EUR 350,000 initial capital, and meet ongoing own-funds requirements. Many gambling-focused payment brands (Skrill, Neteller, Revolut, Paysafe) operate as EMIs rather than full banks.

Enhanced Due Diligence

EDD
AML & Financial Crime

Heightened verification, source-of-funds checks and senior-management approval applied to higher-risk customers or transactions.

EDD is mandatory under FATF Rec. 12, 19 and the EU AMLDs for higher-risk relationships including foreign PEPs, customers from high-risk jurisdictions and complex or unusually large transactions. Measures include obtaining additional ID documents, evidencing source of funds and source of wealth, senior management sign-off before onboarding or continuing the relationship, and tighter ongoing monitoring with reduced alert thresholds.

Escrow

Payments & Banking

Funds held by an independent third party as security against operator failure, ring-fenced from player balances.

In iGaming, escrow refers to operator player-funds protection: customer deposits are held in a separately designated account at a regulated credit institution or trustee, ring-fenced from the operator's own working capital. UKGC LCCP Code 4 requires segregation and tiered protection (Basic, Medium, High); Malta requires escrow under the MGA Player Funds Protection regime; Ontario AGCO Standard 3.16 requires segregation in a Canadian financial institution. Escrow protects players if the operator becomes insolvent.

F
14 terms

False Positive Rate

FPR
AML & Financial Crime

The proportion of transaction-monitoring or screening alerts that turn out not to involve genuine ML/TF risk.

FPR is a key efficiency metric for AML programmes: an FPR above ~95% typically indicates poorly tuned rules or thresholds, wasting analyst capacity and risking genuine alerts being lost in noise. The Wolfsberg Group recommends regular tuning, segmentation by customer risk band and back-testing against confirmed SARs. Lowering FPR without lowering true-positive detection is the central optimisation problem for modern AML technology.

FATF Grey List

Increased Monitoring List
AML & Financial Crime

FATF's public list of jurisdictions with strategic AML/CFT deficiencies that have committed to a remediation action plan.

Formally called Jurisdictions under Increased Monitoring, the grey list is updated three times per year at FATF plenary meetings. Listed countries (e.g. recent additions including Bulgaria, Croatia, Monaco) face increased EDD requirements from counterparties and reputational pressure on inbound capital. Black-list countries (the High-Risk Jurisdictions Subject to a Call for Action - currently DPRK, Iran and Myanmar) trigger mandatory counter-measures.

Federal vs Provincial Structure

Canadian gaming structure
Regulatory & Licensing

Canada's split where the federal Criminal Code defines what is lawful gambling and provinces conduct and manage it.

Under section 207 of the Criminal Code of Canada, only provincial governments may conduct and manage lottery schemes, including online gambling. Each province issues its own framework: AGCO and iGaming Ontario regulate Ontario's open market, AGLC runs Play Alberta, and BCLC operates PlayNow in British Columbia. No nationwide federal gambling regulator exists.

Financial Action Task Force 40 Recommendations

FATF 40 FATF Recommendations
AML & Financial Crime

The global baseline standards for anti-money laundering, counter-terrorist financing and counter-proliferation financing issued by FATF.

The FATF 40 Recommendations are the internationally endorsed standards that countries must implement to combat money laundering, terrorist financing and proliferation financing. They cover legal, regulatory and operational measures including customer due diligence, suspicious transaction reporting, beneficial ownership transparency, sanctions and international cooperation. FATF Recommendation 28 specifically requires casinos to be licensed and supervised for AML purposes.

Financial Intelligence Unit

FIU
AML & Financial Crime

A national agency that receives, analyses and disseminates SARs and other financial intelligence to law-enforcement and counterparts abroad.

FATF Rec. 29 requires every country to establish an FIU. Examples include the UK National Crime Agency UKFIU, US FinCEN, Canada FINTRAC, France TRACFIN, Malta FIAU and Australia AUSTRAC. FIUs are members of the Egmont Group, which facilitates secure intelligence sharing across 160+ jurisdictions. They are the recipient of all gambling operator SARs and frequently issue typology alerts that operators must incorporate into transaction-monitoring rules.

First Time Depositor

FTD NDC New Depositing Customer
iGaming Operations

A registered player who has just funded their account with their first real-money deposit.

FTD is the foundational acquisition KPI in iGaming; affiliate CPA deals, paid-media bid models, and brand performance reports all pivot on FTD volume and cost-per-FTD. The FTD event triggers the start of the wagering-requirement clock on welcome bonuses and, in most jurisdictions, the start of the enhanced KYC obligation window (for example UKGC's 72-hour age verification rule).

Fit and Proper Test

F&P Test Fit-and-proper assessment
Regulatory & Licensing

Regulatory test of a person's or company's honesty, competence, and financial soundness to hold or influence a licence.

The fit-and-proper test combines probity, competence, and financial soundness criteria, and is applied to corporate applicants, controllers, key persons, and significant shareholders. Failing any leg of the test can block a licence application, force a change-of-control divestment, or trigger a personal licence revocation. The UKGC, MGA, and AGCO each publish their own statutory criteria but follow broadly the same three-pillar structure.

Fixed-Odds Betting

FOB
Sports Betting & Lottery

A bet placed at a price agreed when the wager is struck; the payout is fixed regardless of later market movement.

In fixed-odds betting the operator sets a price (decimal, fractional or American) and the bettor locks in that return at the moment of acceptance. The operator carries the liability if the result goes against the book, unlike pool betting where punters bet against each other. Regulators treat it as the default retail and online sports product and price-display rules typically require clear odds and any subsequent void or Rule 4 conditions.

Forced Break

mandatory break pause obligation
Responsible Gambling

A regulator-mandated interruption of play after a defined time threshold, requiring the user to log out or wait before continuing.

Forced Breaks are distinct from voluntary cooling-off because the operator triggers them automatically. Germany's GlüStV 2021 requires a 5-minute forced break after every hour of slot play, with full logout enforced by the OASIS central system. Sweden has similar overnight breaks for online casino. Forced breaks complement Reality Checks: the check informs, the break stops play.

Forced Continuity

Auto-Renewal Trap
Marketing & Affiliates

Dark pattern that automatically rolls a player into a paid product or recurring bonus unless they actively cancel.

In gambling, forced continuity appears as auto-opt-in to VIP programmes, default-on marketing emails after a withdrawal, or recurring deposits via wallet auto-top-up. UK CMA enforcement and the FTC's Negative Option Rule treat these as unfair commercial practices. Operators should require explicit, separate consent for each recurring element and provide one-click cancellation.

Free Spins

FS Bonus Spins Extra Spins
iGaming Operations

Pre-funded slot spins awarded at a fixed stake value, with winnings usually subject to wagering requirements.

Free spins are slot rounds awarded at a fixed coin value, commonly 10 to 100 spins at 0.10 to 0.20 EUR each, used as the headline grabber inside welcome and reload bundles. Spin winnings are typically converted into bonus balance subject to wagering, though some operators offer no-wager free spins for retention. Free spin costs are booked as a deduction against GGR to derive NGR.

Free-Bet Advertising Disclosure

Free Bet T&Cs Rule
Marketing & Affiliates

Requirement that significant conditions on free bets and bonuses appear inside the ad itself, not only in linked T&Cs.

The CAP Code requires that material limitations such as wagering requirements, minimum odds, expiry, max-cashout, and game restrictions are presented prominently in the body of the ad. ASA rulings have repeatedly upheld complaints where "Bet 10 Get 30" creative buried 7x wagering or 100 GBP cap in small print. Spain and France apply equivalent disclosure rules with regulator pre-approval.

Freezing Order

Asset Freeze
AML & Financial Crime

A legally binding instruction to immediately prohibit dealing with funds or economic resources of a designated person or entity.

Issued under UN sanctions regimes (via UNSCR resolutions), the EU (Council Regulations under CFSP), the UK (Sanctions and Anti-Money Laundering Act 2018, OFSI) and the US (OFAC under IEEPA), freezing orders require regulated firms to block accounts and report holdings without prior notice to the customer. Breach is a strict-liability criminal offence in most regimes. Operators must screen against updated lists continuously; OFSI requires UK firms to report frozen assets and exposure annually.

Friendly Fraud

First-Party Fraud First-Party Misuse
Payments & Banking

When a player who genuinely made a deposit later disputes it with their bank to recover funds after losing.

Friendly fraud, which Visa now formally labels first-party misuse, is the dominant chargeback driver for licensed online gambling. A losing player tells their issuer they did not authorise the transaction, was not at home, or that the merchant is illegal in their jurisdiction. Operators defend with compelling-evidence packs (IP, device ID, KYC selfie, wager history, prior deposit pattern); under Visa Compelling Evidence 3.0 (CE 3.0, effective April 2023) two prior matching undisputed transactions can flip a 10.4 dispute pre-arbitration.

G
19 terms

GAMBAN

Responsible Gambling

Paid blocking software that prevents a device from opening gambling websites and apps; distinct from national self-exclusion registers.

GAMBAN is a commercial device-level gambling blocker, free to UK consumers via GambleAware funding. Unlike GAMSTOP, which blocks logins at the operator side, GAMBAN runs on the user's phone or computer and blocks resolution of tens of thousands of gambling domains and apps. It is one of three blocking tools the UKGC explicitly references alongside Gamblock and BetBlocker.

GambleAware

Gordon Moody legacy commissioner
Responsible Gambling

UK independent charity that commissions prevention, education, and treatment services for gambling harms.

GambleAware is the strategic commissioner of UK gambling-harm services, distributing the voluntary RET levy paid by licensed operators (typically 0.1% of GGY). It funds the National Gambling Treatment Service, the Bet Regret public-awareness campaign, and the GAMSTOP integration costs. The 2023 White Paper proposed replacing GambleAware's commissioner role with a statutory body once the UK levy goes live in 2025.

Gambling Content Adjacency Rules

Ad Placement Rules
Marketing & Affiliates

Rules restricting where gambling ads can appear, especially next to children's, news, or sports content.

Operators must use audience filters, placement exclusions, and contextual blocklists to avoid serving gambling ads to under-18s or near vulnerable-audience content. The IAB Tech Lab gambling categories and Google AdWords gambling certification both enforce country-level placement rules. The UKGC has fined operators for paid posts appearing in feeds of self-excluded users.

Gambling Disorder

DSM-5 gambling disorder disordered gambling
Responsible Gambling

The clinical diagnosis (DSM-5 312.31) for persistent and recurrent problematic gambling behaviour causing significant distress or impairment.

Gambling Disorder is the only behavioural addiction recognised in the DSM-5 (American Psychiatric Association, 2013) and ICD-11 (6C50). Diagnosis requires 4 or more of 9 criteria over 12 months, including preoccupation, tolerance (need to bet more), chasing losses, jeopardising relationships, and lying to conceal extent. It replaced the DSM-IV term Pathological Gambling and shifted gambling from an impulse-control disorder to a substance-related and addictive disorder.

Gambling Harm

harms-based approach
Responsible Gambling

Any negative consequence of gambling on the individual, family, or community, regardless of clinical diagnosis.

Gambling Harm is the public-health framing now favoured by Public Health England, the UKGC, and Australia's Productivity Commission, distinguishing measurable harms (debt, relationship breakdown, work loss, mental health) from clinical Gambling Disorder. The Wardle et al. 2018 framework identifies seven harm dimensions and is the basis for the UKGC's Gambling Harms Action Plan. Harms-based regulation targets the much larger affected-other population, not just the 0.3-1% with diagnosed disorder.

GamCare

Responsible Gambling

UK charity providing the National Gambling Helpline, treatment, and operator certification (Safer Gambling Standard).

GamCare is the leading UK provider of free information, advice, and support for anyone affected by gambling harm. It runs the National Gambling Helpline (0808 8020 133) 24/7 and operates the Safer Gambling Standard, a paid third-party audit scheme operators can use to evidence LCCP 3.4 compliance. GamCare is funded primarily through the voluntary RET (research, education, treatment) levy contributed by UK licensees, soon replaced by a statutory levy in 2025-2026.

Game Malfunction Void Clause

Malfunction Voids All Pays
Game Technical

Standard paytable clause stating that a game malfunction voids the round and any resulting wins and pays.

The clause protects the operator and studio from paying out wins produced by software bugs, RNG failures, or display errors. Most regulators require the clause to be clearly disclosed in game help screens. In practice an investigation by the test lab is required to confirm a malfunction before invoking the clause; merely losing a connection mid-spin does not normally void the round because servers reconstruct the result from logs.

Game Session Length

Session Duration Time on Device
iGaming Operations

The elapsed time between session start and session end for a single player engagement on the platform.

Game session length is both a product KPI and a player-protection metric. Average casino sessions run 20 to 45 minutes; sessions over 60 to 90 minutes are widely treated as a marker of harm and must trigger a reality-check pop-up under UKGC RTS 13 and German GluStV. Germany goes further by capping a slot session at one hour with a mandatory five-minute cooldown.

Game Weighting

Bonus Contribution Contribution Rate Wagering Contribution
iGaming Operations

The percentage at which wagers on a given game type count toward clearing bonus wagering requirements.

Game weighting tells players which games can clear a bonus and how fast. Slots typically count at 100 percent, table games at 10 to 20 percent, and live dealer or video poker at 0 to 10 percent, reflecting their lower house edge and higher abuse risk. UKGC LCCP requires weighting and excluded games to be presented transparently before deposit, not buried in terms and conditions.

GAMSTOP

National Online Self-Exclusion Scheme
Responsible Gambling

UK national online self-exclusion register that blocks a registered user from all UKGC-licensed remote gambling sites for 6 months, 1 year, or 5 years.

GAMSTOP is the free national self-exclusion service all UK Gambling Commission online licensees must integrate with under LCCP 3.5.5. Once a consumer registers, every licensed UK remote operator must prevent them from logging in, depositing, or being marketed to for the chosen 6-month, 1-year, or 5-year period. The exclusion does not auto-lift; the user must wait out the term and actively re-activate the account.

GeoComply

GeoComply Geolocation
Game Technical

Dominant geolocation-services vendor used by regulated US, Canadian, and European operators to verify a player's physical location.

GeoComply combines WiFi triangulation, GPS, IP, and device sensor data to confirm that a player placing a real-money wager is physically inside the licensed jurisdiction. It is mandated by name or by function in every US state with online wagering and is the standard supplier in Ontario under AGCO Standard 8. The product also detects VPNs, GPS spoofing apps, and emulators, and produces an audit trail for the regulator.

Geolocation

Player Geolocation
Game Technical

Technical process of confirming that a player is physically present in a jurisdiction where the operator is licensed to accept wagers.

Geolocation is required by virtually every modern online gaming regulator. In the US it must be re-checked at login, at the moment of bet placement, and on a rolling interval (typically every 5 minutes for sportsbooks). It blends GPS, WiFi access-point triangulation, IP, cellular, and device telemetry. Failure to geolocate correctly is one of the top causes of enforcement actions in newly launched US markets.

Geolocation Compliance

Player location verification
Regulatory & Licensing

Requirement to confirm a player is physically inside the licensed jurisdiction before accepting a wager.

Geolocation compliance uses GPS, Wi-Fi triangulation, IP, and mobile signal data to verify the player's real-time location, with checks at login and before each wager. US states such as New Jersey require certified geolocation services (e.g. GeoComply) and define a minimum location confidence score. Failed geolocation must block the wager and log the attempt for the regulator.

Geolocation Enforcement

Geo-Fencing Geo-Compliance Geo Verification
iGaming Operations

Technical controls that confirm a player is physically located inside a permitted jurisdiction at bet placement.

Geolocation enforcement uses IP, GPS, Wi-Fi triangulation, and cellular data to verify the player is within the licensed perimeter at the moment of wagering. In US states geolocation is mandatory at session start and continuously during play, supplied by certified vendors such as GeoComply under state-by-state rules. Failures can void wagers and trigger licence action; New Jersey and Michigan both penalise operators who accept bets from non-permitted geographies.

GLI-11

GLI-11 Gaming Devices
Game Technical

GLI standard for gaming devices in casinos covering electronic gaming machine hardware, software, and peripheral requirements.

GLI-11 applies to land-based and online slot and electronic table game clients. It specifies minimum and maximum theoretical RTP, critical memory storage, error handling, meter accuracy, and communication protocols with the central system. Operators integrating a new game studio almost always need GLI-11 certification of the game client plus GLI-19 certification of the platform that hosts it.

GLI-19

GLI-19 Interactive Gaming Systems
Game Technical

Gaming Laboratories International standard covering interactive gaming system requirements, including RNG, communications, and player account controls.

GLI-19 is the dominant reference document for online gaming platform certification outside Europe. It defines minimum technical controls for RNG implementation, geolocation, player account management, game fairness, and incident logging. Most North American regulators including AGCO, MGCB, and NJDGE adopt GLI-19 by reference, sometimes with jurisdiction-specific addenda. The standard is periodically revised; operators must certify against the version cited by the regulator.

GLI-33

GLI-33 Event Wagering
Game Technical

GLI standard for event wagering systems used by sportsbooks, covering bet acceptance, risk management, settlement, and integrity controls.

GLI-33 is the dominant technical standard for sportsbook platform certification in the United States and Canada. It covers ticket lifecycle, in-play latency, void rules, integrity monitoring connections to bodies such as IBIA, and surveillance of suspicious wagers. Operators launching in any GLI-33 jurisdiction must certify the bet engine, trading tools, and player-facing client together.

GLI-44

GLI-44 Multi-Jurisdictional Wagering
Game Technical

GLI standard governing systems that pool wagering activity across multiple jurisdictions, such as shared liquidity poker.

GLI-44 covers the technical and procedural requirements for connecting platforms across borders, including currency conversion, jurisdiction-of-record tagging of each wager, tax reporting separation, and segregated player funds. It is the reference used for shared liquidity poker compacts between France, Spain, Portugal, and Italy and is referenced in the Multi-State Internet Gaming Agreement in the US.

Gross Gaming Revenue

GGR Gross Win Gaming Yield
iGaming Operations

Total player stakes minus total player winnings, before bonus costs, taxes, or fees are deducted.

Gross Gaming Revenue is the headline top-line metric for an iGaming operator, calculated as wagers minus payouts on a given product, brand, or jurisdiction. It is the basis on which most regulators levy gaming duty (for example UKGC Remote Gaming Duty at 21 percent of GGR, rising to 40 percent in the 2026 reform). GGR does not reflect promotional cost, so it usually overstates true commercial yield versus NGR.

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6 terms

Handle

Turnover Total Wagered Amount Staked
iGaming Operations

The total monetary value of all wagers placed by players over a given period, before any payouts.

Handle, also called turnover, is the gross amount staked across all bets, regardless of how much is won or lost. It is the volumetric denominator used to derive hold percentage and RTP, and is the primary tax base in turnover-tax jurisdictions such as France (online sports betting) and parts of Brazil's pre-2025 regime. A single dollar recycled through ten spins counts as ten dollars of handle.

Hit Frequency

Hit Rate
Game Technical

The percentage of slot spins that produce any winning combination, regardless of the size of the win.

Hit frequency is reported alongside RTP and volatility as part of a slot's math profile. A hit frequency of 25 percent means one in four spins returns at least the minimum payout. It does not indicate profitability, since many hits return less than the stake. Test labs verify hit frequency through long simulation runs as part of GLI-11 certification.

Hold Percentage

Hold Win Rate Theoretical Hold
iGaming Operations

The share of total handle that the operator keeps as gross win, expressed as a percentage.

Hold percentage equals GGR divided by handle and is the operator-side mirror of player RTP. In online sports betting, hold typically ranges from 6 to 12 percent depending on market mix and parlay penetration. In casino, theoretical hold equals 100 percent minus theoretical RTP and is set by the game maths, while actual hold drifts above or below depending on sample size and player skill on banked card games.

Host Platform

Platform provider Gaming platform
Regulatory & Licensing

Core technical platform that aggregates games, wallets, and reporting for one or more operator brands.

A host platform is the back-end system that manages player accounts, wallets, bonusing, game aggregation, and regulatory reporting for one or many operator brands. In white-label and managed-service models the host platform holder is usually the entity that carries the B2C licence and AML accountability. Regulators inspect platform change logs, RTP tracking, and event capture under technical standards such as AGCO Standard 1.34.

House Edge

Operator Margin Theoretical Advantage
iGaming Operations

The mathematical advantage built into a game in favour of the operator, equal to 100 percent minus RTP.

House edge expresses the operator's expected long-run profit per unit wagered on a given game. European roulette has a 2.70 percent house edge from the single zero, American roulette has 5.26 percent from the double zero, while baccarat banker bet sits near 1.06 percent. Regulators in several US states cap house edge on certain game categories to protect players, for example New Jersey's 4 percent floor on slot RTP equivalents.

Hybrid Deal

Hybrid CPA
Marketing & Affiliates

Affiliate arrangement combining a smaller upfront CPA with an ongoing revenue share on referred players.

Hybrid deals smooth cashflow for the affiliate while preserving lifetime-value alignment for the operator. A typical structure pairs a 50 to 150 EUR CPA with 20 to 30 percent revenue share. Hybrids are the dominant deal type in mature European markets because they reduce the bonus-abuse risk of pure CPA while still rewarding immediate volume.

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iDEAL

Payments & Banking

The Netherlands' dominant online bank-redirect payment method, used by over 70 percent of Dutch e-commerce transactions.

iDEAL, operated by Currence and acquired by the European Payments Initiative in 2023, lets a Dutch consumer pay online by being redirected to their own bank's environment to authorise an instant SEPA-Instant credit transfer. KSA-licensed Dutch online gambling operators (under the 2021 Koa Act) treat iDEAL as the default deposit method because credit-card gambling is restricted. Transactions are SCA-authenticated at the bank and cannot be charged back.

IDnow

Game Technical

Germany-headquartered identity verification vendor specialising in video-ident and AutoIdent flows mandated in DACH markets.

IDnow is the dominant KYC vendor for the German GluStV 2021 regime and is approved by the GGL. Its VideoIdent product uses a live agent to validate the user's ID document and likeness, a level of assurance still required for high-risk financial onboarding in Germany and Austria. AutoIdent is the lower-touch automated equivalent for jurisdictions where it is acceptable.

In-Play Betting

Live Betting In-Running
Sports Betting & Lottery

Betting on an event after it has started, with odds that update in real time as the event progresses.

In-play markets are repriced continuously by automated trading systems reacting to score, time remaining and other data feeds. It is the fastest-growing sports vertical, often 60 to 80 percent of online betting handle, and raises distinct integrity and responsible-gambling concerns. US states allow in-play under PASPA-repeal regulations but several restrict micro-markets, and the EU has flagged its addiction risk in studies.

Influencer Disclosure

Hashtag Ad Rule
Marketing & Affiliates

Requirement that influencers clearly label paid gambling content as advertising, usually with #ad at the start.

In the UK the ASA and CMA require #ad to be obvious and upfront, not buried below the fold or among other hashtags. The FTC's Endorsement Guides apply equivalent rules in the US, and the EU Unfair Commercial Practices Directive backs them in Europe. For gambling, disclosure rules combine with strong-appeal and under-25 rules, so a non-disclosed gambling post by a 23-year-old footballer breaches multiple codes at once.

Instant Win Lottery

Scratchcard Scratch Ticket Instant Game
Sports Betting & Lottery

A lottery ticket where the player reveals a predetermined result immediately by scratching or opening.

Instant tickets are pre-printed or server-generated with a fixed prize structure; the win is determined when the game is printed or assigned, not at a draw. GLI-20 governs instant ticket validation systems and most regulators require independent reconciliation of inventory and validation records. Win rates and prize tiers must be disclosed on the ticket back per most state lottery rules.

Integration

AML & Financial Crime

The third and final stage of money laundering, where laundered funds re-enter the economy appearing legitimate.

At integration the funds appear as legitimate wealth: property purchases, business investments, luxury goods or apparent gambling winnings used as cover stories for unexplained income. Casino-issued win cheques and wire-out documentation have historically been used as integration vehicles, which is why FATF Rec. 28 requires casino licensing and Rec. 22 mandates CDD on transactions above the threshold. Effective AML programmes seek to prevent funds from reaching this stage.

Integrity Monitoring Association

IBIA SIGA Integrity Body
Sports Betting & Lottery

A cross-operator body that pools suspicious betting alerts and reports to sports bodies and regulators.

IBIA (International Betting Integrity Association) and SIGA (Sports Integrity Global Alliance) collect alerts from member operators, triangulate market movements across books, and escalate credible cases to sports governing bodies, regulators and law enforcement. Most regulated jurisdictions require licensees to join a recognised integrity body, for example by US state law and Australia's National Policy on Match-Fixing in Sport.

Interac

Interac e-Transfer Interac Online
Payments & Banking

Canada's domestic bank-rail debit and email-money-transfer network, the dominant deposit method for Canadian gambling sites.

Interac is the bank-owned Canadian payments cooperative running Interac Debit, Interac Online and Interac e-Transfer. e-Transfer routes funds between Canadian bank accounts using only the recipient's email address, typically settling in minutes. AGCO-regulated Ontario iGaming operators and provincial lottery-corporation sites rely on Interac as the primary deposit and payout rail because Canadian issuers commonly decline Visa and Mastercard gambling transactions. Interac transactions are not chargeback-eligible but can be recalled for fraud.

Interchange Fee

Payments & Banking

The fee paid by the merchant's acquirer to the cardholder's issuer on every card transaction.

Interchange is the largest component of the merchant service charge on a card payment. In the EEA and UK it is capped at 0.2 percent for consumer debit and 0.3 percent for consumer credit under Regulation (EU) 2015/751 (Interchange Fee Regulation), but commercial cards, inter-regional cards and gambling MCC 7995 transactions often attract higher rates. US interchange on gambling MCCs routinely exceeds 2 percent, which is why US operators aggressively push ACH and Pay-by-Bank.

International Bank Account Number

IBAN
Payments & Banking

The ISO 13616 standardised account number format used to identify bank accounts internationally, mandatory in SEPA.

IBAN, defined by ISO 13616, encodes a country code, two check digits, bank identifier and account number in up to 34 alphanumeric characters. It is mandatory for SEPA payments and used widely across Europe, the Middle East and Latin America. Operators use IBAN check-digit validation as a first-line guard against typos in payout details and as a sanctions-screening anchor (country prefix flags high-risk geographies before submission).

IP Fencing

IP Blocking Country IP Block
iGaming Operations

Server-side blocking of traffic originating from IP ranges outside the operator's licensed footprint.

IP fencing is the first and crudest layer of geographic restriction, blocking inbound HTTP requests at the CDN or load balancer based on country-level IP allocations from MaxMind or similar databases. It is necessary but not sufficient under modern licensing; regulators expect supplementary GPS or device-based geolocation because VPNs trivially defeat IP-only checks. UKGC and MGA both require operators to demonstrate VPN-mitigation measures.

ISO IEC 17025

ISO/IEC 17025 17025
Game Technical

International standard specifying the general requirements for the competence of testing and calibration laboratories.

ISO/IEC 17025 is the underlying accreditation that gaming test labs such as GLI, BMM, iTech Labs, eCOGRA, and NMi must hold to be recognised by regulators. The accreditation, granted by national bodies such as UKAS, A2LA, or DAkkS, covers competence, impartiality, equipment calibration, and method validation. A regulator that lists an approved lab is implicitly relying on 17025 oversight of that lab.

ISO IEC 17065

ISO/IEC 17065
Game Technical

International standard for bodies that certify products, processes, and services, governing the certification of gaming products.

While 17025 covers testing competence, 17065 covers the certification decision itself. Labs that issue formal certificates of compliance for RNGs, slot math, or sportsbook platforms typically hold both. Regulators including the UKGC and MGA reference 17065 explicitly in their lists of approved testing facilities, ensuring the certification body has documented decision criteria and an appeals process.

iTech Labs

iTechLabs
Game Technical

Australian-headquartered accredited test lab specialising in RNG and game certification for online operators worldwide.

iTech Labs is one of the most widely accepted independent test laboratories alongside GLI, BMM, eCOGRA, and NMi. It is ISO/IEC 17025 accredited and approved by regulators including the MGA, AGCO, and Curaçao GCB. Many smaller studios choose iTech Labs because of competitive turnaround on RNG re-certification, which is required at least annually under most regimes.

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Jackpot Funding Mechanic

Jackpot Contribution Progressive Funding
Game Technical

The model by which a slice of each qualifying wager is diverted into a jackpot pool that pays out on a triggering event.

Progressive jackpots typically take 1 to 5 percent of every wager into one or more pools (seed, reserve, and live). The seed re-funds the next jackpot, the reserve smooths volatility, and the live pool is what the player sees. Jurisdictions including the UK and Malta require jackpot funds to be segregated from operating capital and treated as player funds for safeguarding purposes.

Jumio

Game Technical

Identity verification vendor providing AI-driven document scanning and biometric liveness checks used by regulated gaming operators.

Jumio is one of the leading KYC vendors in iGaming alongside Onfido, IDnow, and LexisNexis. It performs document authentication, facial-match biometrics, and watchlist screening, and is commonly deployed at registration and at withdrawal to meet AML 4MLD/5MLD obligations. Many operators in the UK, MGA, and Ontario use Jumio for the regulator-required age verification within 72 hours of account opening.

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5 terms

Key Persons

Key Officials Key Function Holders
Regulatory & Licensing

Senior individuals in a licensee whose role, influence, or control require individual regulator vetting.

Key persons typically include directors, the CEO, the MLRO, the compliance officer, and significant shareholders, and each must pass individual fit-and-proper review. The MGA defines roughly fifteen Key Function roles that must be approved before appointment, including the Player Protection officer and the Responsible Gambling officer. Failure to notify a key-person change is a common cause of enforcement action.

Klarna

Payments & Banking

A Swedish bank and BNPL provider; its use for gambling deposits is restricted or banned in most regulated markets.

Klarna Bank AB holds a full Swedish banking licence and offers Pay Now (A2A), Pay Later and Pay in 3 instalment products. Pay Later and instalment products are effectively credit and are blocked from gambling merchants in the UK (since the 2020 credit card ban), Sweden and the Netherlands; only the Pay Now A2A rail can legitimately be offered to MCC 7995 merchants. Operators must verify that the Klarna product offered does not breach domestic credit-card-gambling restrictions.

Know Your Customer

KYC CDD
Payments & Banking

The identity verification and risk-profiling process operators perform before allowing real-money play or payouts.

Know Your Customer (also called Customer Due Diligence) covers identity capture (government ID, selfie liveness), address verification, PEP and sanctions screening, source-of-funds and source-of-wealth checks at higher tiers (EDD). UKGC LCCP 17 requires age and identity verification before deposit; EU 5AMLD requires CDD by EUR 2,000; AGCO Standard 4.06 requires verification before withdrawal. KYC integrates directly with payments: card BIN, IBAN country, and device geolocation are cross-checked against declared identity.

Know Your Transaction

KYT
AML & Financial Crime

Real-time analysis of the on-chain history and risk exposure of each crypto transaction received or sent by an operator.

KYT complements traditional KYC for VASPs and crypto-accepting gambling operators by tracing the on-chain provenance of incoming funds back through mixers, darknet markets, sanctioned addresses and high-risk exchanges. Tools like Chainalysis KYT, Elliptic Navigator and TRM Labs assign risk scores per address and per transaction. KYT is increasingly required by regulators including NYDFS, MAS and the FCA for crypto-asset firms.

KYC on Withdrawal

Verification at Cashout Withdrawal KYC
iGaming Operations

A pattern where identity verification is deferred from registration until the player attempts a first withdrawal.

KYC-on-withdrawal is a deposit-first conversion pattern where full identity checks are only triggered when the player requests a payout. It boosts deposit conversion but creates AML risk and player-trust issues because funds can be locked at the moment the customer wants them. UKGC ended the model in 2019 by requiring age and identity verification before any deposit; MGA and Ontario likewise require pre-deposit verification.

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Last-Click Attribution

Marketing & Affiliates

Crediting the full referral commission to the final affiliate clicked before a player signs up or deposits.

Last-click is the default in most affiliate platforms because it is simple to audit and forces partners to drive the closing action. Critics argue it under-rewards early-funnel content sites and over-rewards brand-bidding PPC affiliates. Some operators run last-paid-click variants that exclude their own brand bids to stop affiliates harvesting brand searches.

Lay Bet

Laying
Sports Betting & Lottery

A bet that a selection will not win, taken by the layer against a backer on a betting exchange.

On an exchange the layer offers the price and takes the backer's stake as liability; if the selection loses the layer wins the backer's stake (minus commission) and if it wins the layer pays out. Lay betting was historically a bookmaker-only function and its retail availability raised early integrity concerns (e.g. 2004 UK horse racing fixing cases), driving exchange-led information-sharing agreements with sports bodies.

Layering

AML & Financial Crime

The second stage of money laundering, in which illicit funds are moved through multiple transactions to obscure their origin.

Layering creates distance between the criminal source and the funds via wire transfers between jurisdictions, conversions between currencies, crypto mixing, shell-company invoicing or chip exchanges across multiple casino sessions. The goal is to break the audit trail. Sophisticated layering exploits weak-AML jurisdictions, opaque corporate structures and high-throughput products such as online slots with rapid bet-cycle velocity.

LexisNexis Risk Solutions

LexisNexis
Game Technical

Global data and analytics provider offering ID verification, sanctions screening, and AML risk scoring used across regulated gaming.

LexisNexis Risk Solutions (parent of ThreatMetrix) provides device fingerprinting, PEP and sanctions screening against OFAC, UN, EU, and HMT lists, plus identity verification against proprietary data graphs. It is widely embedded in operator KYC stacks in the US, UK, and Latin America. The product is one of the standard answers for FATF Recommendation 10 customer due diligence obligations.

Licence Conditions and Codes of Practice

LCCP
Regulatory & Licensing

UKGC rulebook setting the binding conditions and codes that every Great Britain gambling licensee must follow.

The LCCP is the single source of conduct, AML, safer-gambling, and reporting rules that attach to every UKGC licence. It is split into licence conditions (mandatory legal terms) and codes of practice (some of which are also mandatory). Breach can lead to financial penalty, licence review, or revocation. The LCCP is updated periodically, most recently with stake limits, financial vulnerability checks, and game-design rules in 2024.

Licence Fee

Annual fee Application fee
Regulatory & Licensing

Charge paid to the regulator on application and annually thereafter, often scaled to operator size or GGR.

Licence fees usually split into a one-off application fee and an ongoing annual fee, with the annual fee scaled by GGR bands or product scope. The UKGC publishes a fees table that tiers annual fees by GGR bracket. Fees are separate from gaming tax and are typically non-refundable on surrender or refusal.

Licence Revocation

Licence cancellation
Regulatory & Licensing

Final regulator decision to terminate a licence, ending the operator's right to offer gambling in the jurisdiction.

Revocation is the most severe regulatory sanction and follows serious or persistent breach, loss of fit-and-proper status, or non-payment of fees. The operator must then trigger market-exit procedures and return all player balances. Revocation decisions are usually appealable to a tribunal or court.

Licence Suspension

Suspension order
Regulatory & Licensing

Temporary regulator order pausing some or all licensed activities pending review or remediation.

A suspension may be imposed where the regulator has reasonable grounds to suspect serious breach, unfit key persons, or risk to players. Suspended operators usually cannot accept new wagers or new customers but must continue to process player withdrawals. The suspension may be lifted on remediation or escalated to revocation.

Lifetime Value

LTV Player Lifetime Value CLV
iGaming Operations

The total net revenue a player is expected to generate from acquisition through to permanent churn.

Lifetime Value forecasts the cumulative NGR a player will deliver across their relationship with the brand, used to set the acceptable cost of acquisition. Casino LTV models typically project 6 to 24 months and weight by deposit cadence, average bet size, bonus consumption, and RG markers. Affordability frameworks under UKGC and Ontario rules require LTV models not to assume continued play from players showing risk markers.

Loss Limit

net loss limit
Responsible Gambling

A cap on a player's net losses (stakes minus winnings) over a defined period, after which further play is blocked.

Loss limits differ from deposit limits because they account for winnings: a player who wins back stakes can keep playing. The Netherlands KSA requires operators to set personalised affordability-based loss limits under the 2024 reforms; Ontario's iGO mandates loss-limit tools be offered at registration. Decreases are immediate; increases require a waiting period to prevent impulsive chasing.

Lottery Courier Service

Lottery Messenger Ticket Courier
Sports Betting & Lottery

A regulated or quasi-regulated service that buys official lottery tickets on a customer's behalf and stores them.

Couriers (e.g. Jackpocket, theLotter) purchase physical tickets from licensed retailers and hold them in secure vaults; the customer holds a digital copy. New York, New Jersey, Texas and several US states permit or expressly regulate couriers, while others (e.g. Mississippi) prohibit them. Couriers are distinct from offshore lottery betting and must comply with AML/KYC, age-verification and ticket-image evidencing rules.

Lottery Syndicate

Syndicate Play
Sports Betting & Lottery

A group of players pooling money to buy more lottery tickets and share any prizes proportionally.

Syndicates increase win probability by buying more lines while reducing each member's stake. Operators and third-party syndicate services must keep transparent records of contributions and share splits; UK HMRC treats syndicate winnings as gifts only if a formal syndicate agreement exists, otherwise inheritance-tax issues arise. Several jurisdictions (e.g. Spain) issue tickets specifically structured for shared play.

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Markers of Harm

MoH RG markers behavioural markers
Responsible Gambling

Observable behavioural signals (rapid deposits, chasing losses, late-night play) that indicate a customer may be experiencing gambling harm.

Markers of Harm are the data points operators monitor under UKGC LCCP 3.4.3 and similar EEA rules to identify customers at risk before the harm materialises. Typical markers include increased deposit frequency, declined-deposit attempts, session length over a threshold, chasing patterns (re-deposits after losses), and night-time activity (02:00 to 06:00). Operators must record markers, escalate via documented triggers, and demonstrate the outcome of each interaction.

Market Exit Obligations

Orderly wind-down Exit plan
Regulatory & Licensing

Rules an operator must follow when surrendering its licence or leaving a market, focused on returning player balances.

Market exit obligations require advance notification, a published date after which deposits stop, a defined withdrawal window for player funds, and reporting of any unclaimed balances. The UKGC requires licensees to submit a player-funds return-of-balances plan when surrendering an operating licence. Failure to handle exits properly is a leading cause of post-licence enforcement and director sanctions.

Master Affiliate

Super Affiliate
Marketing & Affiliates

A top-tier affiliate who recruits sub-affiliates and aggregates their traffic under a single operator contract.

Master affiliates negotiate enhanced commission terms in exchange for delivering scaled volume from their sub-network. They handle sub-affiliate payouts, tracking, and often compliance training. Operators must still vet the underlying creatives because the licence holder remains accountable to the regulator for every downstream message.

Match-Day Surge

Event Surge Big-Event Spike
iGaming Operations

The traffic and wagering uplift that hits sportsbooks around a major fixture or tournament event.

Match-day surge is the operational shorthand for the bet-volume and concurrency spike around defined sporting events. In-play handle on a Champions League final can exceed a normal day's total within 90 minutes, stressing odds-feed latency, cash-out engines, and KYC queues. Operators pre-scale infrastructure, freeze non-essential deployments, and brief AML teams ahead of named match-day windows.

Match-Fixing

Result Fixing Sports Manipulation
Sports Betting & Lottery

The deliberate manipulation of the result or course of a sporting event for betting or other gain.

Match-fixing covers full-result fixes and partial manipulations such as spot-fixing of corners, no-balls or yellow cards. The Council of Europe Macolin Convention (2014) is the only binding international treaty addressing it, requiring criminalisation, national platforms and operator information-sharing. Typical typologies include lower-tier football and tennis, where prize money is low and liquidity is high enough to monetise.

Material Change Notification

Key Event Report MCN
Regulatory & Licensing

Mandatory notice to the regulator when a licensee's circumstances, structure, or operations change significantly.

Material change notifications cover events such as new directors, IT platform migrations, banking changes, new product launches, and adverse regulatory action in other jurisdictions. The UKGC lists these as Key Events under LCCP 15.2.1 and requires notification within five working days. The MGA, AGCO, and most EU regulators operate similar event-driven reporting regimes with varying timelines.

Max Win Cap

Maximum Win Multiplier Win Cap
Game Technical

A hard ceiling, expressed as a multiple of stake, on the largest possible payout from a single game round.

Many modern slots advertise caps such as 5,000x, 10,000x, or 50,000x the bet. The cap protects the studio and operator from extreme tail risk and is baked into the math model certified by GLI. Some jurisdictions including the UK now require the max win to be displayed in the game info screen. A capped win that is hit truncates the natural payout and the player receives the cap value.

Maximum Stake

stake cap per-spin limit
Responsible Gambling

A hard regulatory ceiling on the amount that can be wagered on a single bet or spin.

Maximum stake caps are the bluntest harm-reduction tool. The UK's Sept 2024 online slot stake cap of GBP 5 (over-25s) and GBP 2 (18-24-year-olds), Germany's EUR 1 per-spin slot cap, and the UK's 2019 GBP 2 fixed-odds betting terminal cap are the highest-profile examples. Operators must enforce the cap at the game engine, not just the UI, and must not offer side-bets that circumvent the cap.

Megaways

Megaways Mechanic
Game Technical

A patented slot engine licensed from Big Time Gaming that varies the number of symbols on each reel every spin, producing up to 117,649 ways to win.

Megaways games use a cascading reel mechanic with a variable symbol count per reel, typically 2 to 7. The total ways to win is the product of symbols across all reels. Big Time Gaming licenses the engine to dozens of studios. Megaways slots are typically high volatility with large bonus-round potential and are subject to the same UK and German design constraints as other high-variance content.

Merchant Category Code 7993

MCC 7993 VLT MCC
Payments & Banking

Card-scheme code for video amusement and game supplies, including video lottery terminal cabinets and arcade equipment.

MCC 7993 covers merchants selling or operating video amusement game supplies and equipment, including VLT cabinets, arcade machines and skill-with-prize devices. It sits alongside MCC 7995 (gambling) and MCC 7994 (video game arcades) but carries different issuer treatment because the underlying transaction is typically equipment or supply rather than a wager. Misclassifying a real-money gaming flow under 7993 to evade gambling controls is treated by Visa and Mastercard as transaction laundering.

Merchant Category Code 7995

MCC 7995 Gambling MCC
Payments & Banking

The card-scheme code that flags a merchant as a betting or gambling business, triggering issuer-side rules and often higher interchange.

MCC 7995 is the four-digit ISO 18245 classifier Visa and Mastercard assign to merchants whose primary business is betting, including lottery tickets, casino chips, off-track betting and wagers. Issuers use it to block or surcharge gambling transactions (the UK has banned credit card gambling under this code since April 2020), set credit-cash-advance treatment, and apply elevated AML monitoring. Operators routed under the wrong MCC face transaction declines and scheme fines.

Merchant Category Code 9406

MCC 9406 Lottery MCC
Payments & Banking

Card-scheme code reserved for government-owned lotteries, used to separate state lottery sales from private gambling.

MCC 9406 is assigned only to government-owned or government-licensed lottery operators. Issuers in markets such as the United States can permit MCC 9406 transactions on credit cards even where MCC 7995 wagers are blocked, because state lotteries enjoy a statutory carve-out. Acquirers must validate the operator's lottery licence before boarding under 9406; misuse to disguise private betting violates the Visa Core Rules.

Money Laundering Regulations 2017

MLR 2017
AML & Financial Crime

The UK statutory instrument transposing the EU 4th AMLD and giving force to AML obligations on regulated sectors including casinos.

MLR 2017 (SI 2017/692) sets out CDD, EDD, risk assessment, record-keeping, training and MLRO requirements for UK regulated businesses. Casinos (online and land-based) are regulated by the UKGC under these rules and the parallel POCA 2002. Casinos must apply CDD on transactions of EUR 2,000+ (lower than the FATF Rec. 22 EUR 3,000 standard) and conduct a documented written risk assessment under regulation 18.

Money Laundering Reporting Officer

MLRO Nominated Officer
AML & Financial Crime

The senior individual personally accountable to the regulator for an operator's AML programme and for filing SARs.

FATF Rec. 18 and UK MLR 2017 regulation 21 require a board-level MLRO (called the Nominated Officer in some statutes). The MLRO receives internal suspicion reports, decides whether to file external SARs, and is personally liable for failures. Under UKGC LCCP 1.1.1 and MGA Implementing Procedures, the MLRO must be approved as a Personal Management Licence holder or Key Function holder. The role is distinct from the broader AMLCO compliance function.

Monobit Test

Frequency Test
Game Technical

Statistical test that checks whether the proportion of ones and zeros in a long binary RNG output stream is close to one half.

The monobit test is the simplest test in the NIST SP 800-22 battery and is required by GLI-19. It computes the absolute deviation of the count of ones from half the stream length, then evaluates the result against a normal distribution. Any modern RNG that fails monobit will not pass the more demanding tests, so it is used as a fast first filter in lab workflows.

Mule Account

Money Mule
AML & Financial Crime

An account controlled by a third party who allows criminals to move funds through it in exchange for a fee or under coercion.

Money mules may be witting accomplices, coerced victims or unwitting recruits responding to fake job ads. In gambling, mule accounts typically deposit, play minimally, then withdraw to a different payment instrument from the deposit method, producing a clean-looking 'gambling winnings' paper trail. Detection rules look for payment-method mismatches, unusual IP/device sharing across accounts, and rapid play-through patterns. Europol's EMMA action days target mule networks annually.

Multi-Account Detection

Duplicate Account Detection Linked Account Detection
iGaming Operations

Systems that identify when one individual operates multiple accounts in breach of one-account-per-customer rules.

Multi-account detection combines device fingerprinting, IP and geolocation overlap, payment-instrument hashing, behavioural biometrics, and document-similarity scoring to surface linked accounts. The driver is regulatory: most licences require one account per customer, both to enforce self-exclusion and to prevent bonus abuse, collusion, and arbitrage. Confirmed duplicates trigger account merger or closure under SAR thresholds where money laundering is suspected.

Multi-Jurisdictional Lottery

Multi-State Lottery MUSL
Sports Betting & Lottery

A lottery game offered jointly across multiple states or countries to build very large prize pools.

Multi-jurisdictional games such as Powerball and Mega Millions in the US, and EuroMillions and Eurojackpot in Europe, pool sales across member lotteries to fund jackpots into the billions. Governance sits with a member-owned body (MUSL for Powerball, Loterie Nationale-led pool for EuroMillions). Inter-jurisdiction rules cover draw procedures, prize liability, currency conversion and tax withholding.

Multi-State Internet Gaming Agreement

MSIGA
Regulatory & Licensing

US interstate compact allowing licensed online poker operators to pool player liquidity across member states.

MSIGA, signed in 2017 by Nevada, Delaware, and New Jersey, and joined by Michigan in 2022 and West Virginia in 2023, lets regulated poker rooms combine player pools across state lines. It addresses the liquidity problem of single-state poker markets and is structured to comply with the Wire Act by limiting the compact to peer-to-peer games. Each member state retains separate licensing and tax authority.

Multi-Touch Attribution

MTA
Marketing & Affiliates

Attribution model that splits credit across every affiliate touchpoint in a player's journey, not just the last click.

Multi-touch models weight first-click, mid-journey, and last-click contributions, typically with linear, time-decay, or data-driven splits. They more fairly compensate content and comparison affiliates whose work seeds the decision. Adoption is limited in gambling because operator platforms and the major affiliate networks still default to last-click reporting.

Must-Drop Jackpot

Daily Jackpot Hourly Drop Time-Based Jackpot
iGaming Operations

A progressive jackpot guaranteed to pay out before reaching a cap value or before a fixed deadline.

Must-drop jackpots are engineered to award within a set ceiling (for example before reaching 1,000 EUR) or within a time window (must drop by 23:59 local). They were popularised by Red Tiger Daily Drops and have become a retention staple because the visible countdown drives session frequency. The maths is calibrated so the expected drop value matches the seed plus accumulated contribution at the cap.

N
4 terms

Negative Carryover

No Negative Carryover NNC
Marketing & Affiliates

Revenue-share clause that resets an affiliate's negative balance to zero each month, protecting them from player wins.

Without no-negative-carryover, an affiliate whose referred players win big can carry a negative balance for months. NNC clauses are now considered a standard expectation in gambling affiliate contracts, and rated favourably by affiliate review sites. Operators using carryover face significant reputational risk in the affiliate community and reduced top-tier partner uptake.

Net Gaming Revenue

NGR Net Win
iGaming Operations

GGR after deducting bonus costs, jackpot contributions, betting duties, and sometimes payment processing fees.

Net Gaming Revenue is the operator's commercial yield after subtracting the cost of free bets, bonus liabilities released to cash, jackpot seed contributions, gaming taxes, and in many P&L definitions payment-provider fees. NGR is the figure used to calculate affiliate revenue share and most internal performance bonuses. Definitions vary by operator, so contracts should always specify which deductions are in scope.

Net Loss Threshold Trigger

30-day net loss trigger loss-based intervention trigger
Responsible Gambling

A quantitative trigger (e.g. GBP 150 or GBP 500 net loss in 30 days) that forces operators to perform an RG or financial check.

Net loss thresholds turn RG monitoring from subjective to rule-based. The UKGC's 2024 framework uses GBP 150 net loss in 30 days for a light-touch financial vulnerability check via credit-reference data, and GBP 500 net monthly (or GBP 1,000 within 24 hours) for an enhanced assessment. Australia's BetStop pilot uses comparable triggers. The threshold runs rolling, not calendar month, and survives account closure.

NMi

NMi Gaming
Game Technical

Netherlands-headquartered ISO/IEC 17025 accredited test lab providing certification for online and land-based gaming systems.

NMi (now part of the Eurofins group's gaming arm) is one of the test labs recognised by the Dutch KSA, MGA, UKGC, and most European regulators. It certifies RNGs to GLI-19, sportsbook engines to GLI-33, and offers Dutch-specific Cruks integration testing required under the Kansspelen op afstand (KOA) regime. Operators launching in the Netherlands typically use NMi or one of its peers for the platform attestation.

O
5 terms

OASIS

OASIS Sperrdatei
Responsible Gambling

Germany's centralised cross-operator self-exclusion and limit database operated by the federal regulator GGL.

OASIS (Online-Abfrage-Spielerstatus) is Germany's mandatory central self-exclusion file under GlüStV 2021, operated by the Gemeinsame Glücksspielbehörde der Länder (GGL). Every German licensee (online and land-based, sports betting, slots, lottery) must query OASIS at every login and bet. It also enforces the cross-operator monthly deposit cap of EUR 1,000. Exclusion is open-ended with a 3-month minimum and a written-application removal process.

Onfido

Game Technical

London-headquartered identity verification vendor offering document and biometric checks widely used by UK and EU operators.

Onfido (acquired by Entrust in 2024) is a primary KYC provider for UK Gambling Commission licensees and many MGA operators. Its API combines document classification, optical character recognition, NFC chip read for biometric passports, and a selfie-liveness check. The product is certified to the UK Digital Identity and Attributes Trust Framework, which is increasingly relevant for streamlined age verification under UKGC requirements.

Ongoing Monitoring

AML & Financial Crime

Continuous scrutiny of customer transactions and profile changes to ensure activity remains consistent with the operator's knowledge of the customer.

Required by FATF Rec. 10(d), ongoing monitoring involves transaction surveillance, periodic CDD refresh and trigger-event reviews (e.g. PEP match, sanctions hit, unusual deposit pattern). For licensed gambling operators, the UKGC LCCP and MGA Implementing Procedures require monitoring intensity to be calibrated to risk, with documented triggers for stepped-up review.

Open Banking

Pay by Bank Bank Transfer Payment
Payments & Banking

Regulated APIs that let licensed third parties initiate bank payments or read account data on behalf of the customer.

Open Banking refers to the PSD2 access-to-account regime (and equivalent UK CMA Open Banking Standard) under which licensed payment-initiation and account-information service providers can move money or pull statements directly from a customer's bank with consent. For gambling operators it provides a low-fee, chargeback-free deposit rail with built-in SCA, plus real-time source-of-funds visibility on the deposit account. UK operators including Bet365 and Sky Bet route most deposits through Open Banking partners such as TrueLayer or Trustly.

Operating Reserves

Capital adequacy reserve
Regulatory & Licensing

Minimum capital an operator must hold to demonstrate going-concern financial stability beyond player-fund coverage.

Operating reserves are distinct from player-fund reserves and prove the licensee can meet payroll, tax, supplier, and contingency obligations. Sweden's Spelinspektionen and Denmark's Spillemyndigheden assess operating capital adequacy at licence award and on each financial filing. Regulators may require additional reserves where the operator is exposed to high-volatility products or large progressive jackpots.

P
32 terms

Palpable Error

Palp Error Obvious Error
Sports Betting & Lottery

A pricing mistake so clearly wrong that the operator may void affected bets under published rules.

Palpable error rules let operators void bets accepted at prices that are obviously incorrect (e.g. 100/1 on a 1/100 favourite) due to manual mispricing, feed error or wrong market mapping. The UKGC, IBAS and most regulators recognise the principle but require it to be defined in the operator's rules and applied consistently and quickly, not retroactively after results.

Pari-Mutuel Betting

Tote Pool Betting Parimutuel
Sports Betting & Lottery

A pool wagering system where all stakes are combined and the pool, after a takeout, is shared among winning tickets.

Pari-mutuel pools collect every stake on an event, deduct a takeout for the operator, taxes and any levies, and divide the remainder among holders of winning tickets in proportion to stake. Final dividends are not known until betting closes, distinguishing it from fixed-odds. It is mandatory for horse racing in many jurisdictions including France (PMU) and most US states under the Interstate Horseracing Act.

Pari-Mutuel Pool Calculation

Pool Dividend Calculation
Sports Betting & Lottery

The method used to compute the payout per winning ticket in a pari-mutuel pool after takeout and breakage.

Dividend = (Total Pool minus Takeout minus Breakage) divided by total winning stake, then multiplied by the ticket's unit stake. Each pool (win, place, exacta, trifecta) is calculated separately. The takeout rate is set by the racing authority (e.g. 15 to 25 percent in US tracks) and breakage rounds the dividend down to the nearest cent or 10 cents depending on jurisdiction.

Partial Cash Out

Sports Betting & Lottery

A cash-out variant letting a bettor settle only part of an open stake while leaving the remainder live.

With partial cash out the bettor chooses a percentage of the stake to settle now at the offered cash-out value; the rest continues to run to the original price. It manages risk while retaining upside on long-odds positions and is popular for accumulators. Operators must disclose how the residual stake and potential return are recalculated under UKGC marketing rules and ASA guidance.

Passporting

Licence recognition
Regulatory & Licensing

Regulator-to-regulator arrangement letting a licence in one jurisdiction be recognised, in whole or part, in another.

Passporting historically allowed EEA operators to serve players across member states from a single licence, though gambling was largely carved out of EU services passporting. Today, partial recognition exists between some regulators for technical certifications and key-person checks, but full B2C passporting is rare. The UK explicitly removed passporting in 2014 by requiring a UKGC point-of-consumption licence for all operators serving GB customers.

Pay by Bank

PbB
Payments & Banking

Consumer-facing term for Open Banking deposits, where the player authorises payment directly inside their banking app.

Pay by Bank is the consumer brand used by Mastercard, Trustly, TrueLayer and others for Open Banking payment initiation. The player picks their bank from a list, is redirected (in-app or web) to authenticate with biometric SCA, and confirms an instant credit transfer. For gambling deposits it has near-100 percent acceptance (no issuer scoring), zero chargeback risk, fees of 0.1 to 0.5 percent versus 2 to 4 percent on cards, and provides bank-verified name and IBAN for KYC.

Paylines

Pay Lines Win Lines
Game Technical

Fixed patterns across a slot's reels along which matching symbols must land to award a payout.

Classic mechanical slots had a single horizontal payline; modern video slots can offer 10 to 1,024 lines, sometimes selectable. Wins are calculated per line and summed. The payline count is part of the math model that the lab verifies during GLI-11 certification, and the paytable must show every line shape in the game info screen.

Payment Card Industry Data Security Standard

PCI DSS
Payments & Banking

The card-scheme mandated security standard governing how merchants store, process and transmit cardholder data.

PCI DSS, maintained by the PCI Security Standards Council, sets twelve high-level requirements covering network security, encryption, access control, vulnerability management and monitoring. Gambling operators processing card payments must validate compliance annually (Level 1: over six million card transactions/year requires an external QSA audit and ROC). Version 4.0.1 became mandatory in March 2025, introducing customised approach, expanded MFA, and stricter requirements on scripts loaded into payment pages.

Payment Institution

PI
Payments & Banking

A PSD2-licensed firm authorised to provide payment services but not to issue e-money or take deposits.

A payment institution is authorised under PSD2 (EU Directive 2015/2366) to execute payment services such as credit transfers, direct debits, card acquiring, money remittance, and payment initiation. Unlike an EMI, a PI cannot issue e-money or hold customer balances long-term; it must execute transactions promptly and safeguard funds in transit. Initial capital ranges EUR 20,000 to EUR 125,000 depending on service. Many Open Banking providers (TrueLayer, Tink) and gambling PSPs operate under PI authorisation.

Payment Orchestration Platform

POP Payment Orchestrator
Payments & Banking

A vendor layer that routes each transaction across multiple PSPs based on cost, geography, success rate and compliance rules.

A payment orchestration platform sits above multiple PSPs and acquirers, dynamically routing each authorisation to the connection most likely to approve at lowest cost. Gambling operators use orchestrators (Praxis Cashier, Paymentology, Spreedly, Corefy) to maximise deposit acceptance across dozens of local methods, run cascading retries on soft declines, and enforce per-jurisdiction rules (block credit-card BIN in UK, force 3DS2 in EEA, mandate Pix CPF match in Brazil).

Payment Service Provider

PSP
Payments & Banking

A regulated company that processes electronic payments on behalf of a merchant, connecting it to card schemes and bank rails.

A PSP aggregates connectivity to acquirers, card schemes, bank rails and local alternative payment methods so a merchant integrates once and accepts many. In EEA they are typically authorised as a payment institution (PI) or electronic money institution (EMI) under PSD2. Gambling-vertical PSPs (Worldpay, Nuvei, Trustly, Praxis, Paysafe) must hold licence-conditional gambling acceptance from acquirers and comply with scheme high-risk merchant programmes. Choice of PSP is a UKGC LCCP 5.1.1 due-diligence obligation.

Peak Concurrency

Peak CCU Concurrent Users Max Concurrent Players
iGaming Operations

The highest number of players simultaneously active on the platform during a measurement window.

Peak concurrency is the capacity-planning metric that drives infrastructure sizing, RNG-spin throughput, live-dealer table provisioning, and payment-gateway rate limits. Sportsbook peaks cluster around marquee fixtures (Super Bowl, Champions League final), where concurrency can spike 10x the daily baseline within minutes. SLA contracts with game suppliers typically commit to 99.95 percent uptime at agreed peak concurrency.

Personal Functional Licence

PFL
Regulatory & Licensing

UKGC personal licence required for casino employees performing specified operational gambling functions.

A PFL is needed by individuals working at a licensed casino in roles such as croupier, inspector, or cashier where they handle wagers or cards directly. Unlike a PML, a PFL covers operational rather than management functions, but it still requires individual probity vetting and renewal. The licence travels with the individual between employers within the GB casino sector.

Personal Management Licence

PML
Regulatory & Licensing

UKGC personal licence required for individuals who hold specified management roles at a licensed gambling operator.

A PML is required for individuals performing specified management functions at a UKGC licensee, including the CEO, finance director, MLRO, and the responsible gambling lead. Each PML holder is personally accountable to the Commission, separate from the corporate licence, and can face individual sanctions or revocation. The PML application requires disclosure of criminal record, financial history, and prior regulatory action.

Pix

Payments & Banking

Brazil's central-bank instant payment system, settling 24/7 in under 10 seconds using aliases (CPF, email, phone).

Pix, launched November 2020 by Banco Central do Brasil, is a real-time A2A rail that uses simple aliases (chaves) such as CPF tax ID, email, phone or random key. It now processes the majority of Brazilian retail payments and is the mandatory deposit and withdrawal rail for SPA-licensed Brazilian iGaming operators under Portaria SPA/MF 1.231/2024, which requires the player account, payer and payee to share the same CPF. Pix has no chargebacks; refunds go through the MED (Mecanismo Especial de Devolução) for fraud.

Placement

AML & Financial Crime

The first stage of money laundering, where illicit cash enters the legitimate financial system.

Placement is the riskiest stage for launderers, as physical cash is most visible. In gambling, placement typically involves buying chips with cash, loading cash into TITO tickets, or funding online accounts via cash-purchased vouchers or e-wallets. FATF Rec. 22 sets the EUR/USD 3,000 casino CDD threshold specifically to attack placement risk. Detection at placement preserves the maximum investigative trail.

Play Responsibly Disclosure

Safer Gambling Message
Marketing & Affiliates

Mandatory in-ad responsible gambling message such as "When the fun stops, stop" or "Take time to think".

UK licensees must display the "Take time to think" message and BeGambleAware logo in a clearly legible position. The Industry Group for Responsible Gambling sets minimum size, contrast, and on-screen duration. Spain, Italy, and Germany impose equivalent in-creative disclosure, often combined with the regulator's licence number and the operator's age-18 mark.

Player Segmentation

Customer Segmentation CRM Segmentation
iGaming Operations

The grouping of players into behavioural cohorts to target CRM, bonusing, and RG interventions appropriately.

Player segmentation slices the player base by deposit value, recency, game preference, bonus dependency, and risk markers to drive personalised CRM. Modern stacks use machine-learning churn and LTV models layered with mandatory RG suppression lists. Under UKGC personalised-marketing guidance, any segmentation model must demonstrably exclude players with active RG tags or self-exclusion across the GAMSTOP network.

PlayMyWay

Responsible Gambling

Massachusetts Gaming Commission's voluntary budget-setting tool letting casino patrons cap their daily, weekly, or monthly spend at slots.

PlayMyWay is the first US state-level mandatory RG budget tool, operating across Massachusetts commercial casinos via the patron's loyalty card. Players set a daily, weekly, and monthly spend cap; the slot machine warns at 50%, 75%, and 100% of the cap, then prompts a stop. Independent evaluation by UMass showed the tool reduced spending among heavy gamblers without diverting them to other casinos.

Point of Consumption

POC
Regulatory & Licensing

Regulatory principle that the player's location, not the operator's, determines which jurisdiction licences and taxes the activity.

Under a point-of-consumption regime, any operator serving players in a jurisdiction must hold that jurisdiction's licence regardless of where it is headquartered. The UK adopted POC in 2014, France, Spain, and Italy operate similar regimes, and Ontario's iGaming framework follows the same logic. POC eliminates the regulatory-arbitrage advantage of offshore licensing.

Politically Exposed Person

PEP
AML & Financial Crime

An individual entrusted with a prominent public function, who therefore presents heightened bribery and corruption risk.

FATF Rec. 12 distinguishes foreign PEPs (always high risk, mandatory EDD), domestic PEPs and international organisation PEPs (EDD only when risk assessment indicates). The category covers heads of state, senior politicians, judges, military officers, central bank officials and senior executives of state-owned enterprises, plus their family members and close associates (RCAs). Gambling operators must screen at onboarding and continuously thereafter, with senior management sign-off for any PEP relationship.

Predicate Offence

AML & Financial Crime

The underlying crime that generates the proceeds which are then laundered.

Money laundering is by definition derivative; it requires a predicate offence such as drug trafficking, fraud, corruption, tax evasion or human trafficking. FATF Rec. 3 requires countries to apply ML to the widest range of predicate offences, and EU 6AMLD harmonises a list of 22. Some jurisdictions (e.g. UK under POCA 2002 s.327-329) operate an 'all crimes' predicate model. The choice matters for SAR drafting: the narrative should articulate the suspected predicate where possible.

Price Boost

Enhanced Odds Odds Boost
Sports Betting & Lottery

A short-term enhanced price on a specific selection or accumulator, used as a marketing promotion.

Operators promote price boosts to attract turnover on flagship events, raising the headline odds above true book price. Under UKGC SR Code 5 and ASA CAP guidance the boosted price, original price, max stake and any wagering conditions must be presented clearly and not misleadingly. Boosts are typically capped (for example 50 GBP stake) and excluded from BOG.

Primary Licence

Principal licence
Regulatory & Licensing

The main authorisation an operator holds in a jurisdiction, distinct from secondary or activity-specific authorisations.

A primary licence is the foundational authorisation that establishes a company as a regulated operator or supplier, while ancillary or product-specific permissions sit beneath it. In Malta the MGA structures licences as a single B2C or B2B authorisation that can cover multiple game-type approvals as ancillary scope additions. Distinguishing primary from ancillary affects fee scales, audit scope, and which changes trigger a material-change notification.

Primary Regulator vs Secondary Regulator

Home regulator Host regulator
Regulatory & Licensing

Distinction between the regulator that licences the corporate entity (primary) and one that authorises a specific local market (secondary).

A group may hold a primary licence in Malta or the Isle of Man but require secondary local licences in markets like Sweden, the Netherlands, or Ontario to serve those players. The secondary regulator imposes its own technical and conduct standards even if the primary regulator's review is recognised. The distinction shapes audit frequency, AML reporting routes, and dispute jurisdiction.

Probity

Integrity check
Regulatory & Licensing

Examination of an individual's or entity's honesty, ethics, and law-abiding history as part of licensing.

Probity reviews focus on whether the person or company has the moral and ethical record to be trusted with a gambling licence, including criminal convictions, undischarged bankruptcies, sanctions exposure, and links to organised crime. Probity inquiries often run in parallel with financial fit-and-proper checks but are conceptually distinct. The Nevada Gaming Control Board's investigation of beneficial owners is one of the most rigorous probity processes in the industry.

Problem Gambling

PG
Responsible Gambling

Gambling behaviour that causes negative consequences but may not meet the clinical threshold for Gambling Disorder.

Problem Gambling is the umbrella term covering the PGSI score 8+ band and behaviours that disrupt personal, family, or vocational life without necessarily triggering a DSM-5 Gambling Disorder diagnosis. The distinction matters for policy: most jurisdictions count Problem Gambling prevalence (around 0.3% in Great Britain, 1.1% in Australia, 1.7% in Canada per recent prevalence studies) rather than clinical disorder rates, because the wider population drives most regulatory harm.

Problem Gambling Helpline Disclosure

Helpline Rule
Marketing & Affiliates

Requirement that gambling ads display the local problem gambling helpline or service alongside the offer.

UK ads carry the BeGambleAware logo and 0808 8020 133 helpline; Ontario uses ConnexOntario; Spain uses the Linea de Atencion al Jugador. Helpline disclosure is usually paired with the play-responsibly tagline and the operator's licence number. Size, contrast, and on-screen duration are dictated by the relevant regulator's creative guidance.

Problem Gambling Severity Index

PGSI
Responsible Gambling

A nine-item screening tool that classifies a person's gambling severity as non-problem, low-risk, moderate-risk, or problem.

The PGSI is the most widely used population screening tool for gambling harm, developed by Ferris and Wynne in 2001 as part of the Canadian Problem Gambling Index. Scoring 0-2 is non-problem, 3-7 moderate risk, 8 or more is problem gambling. The UK Gambling Survey for Great Britain, the Australian Gambling Statistics, and most national prevalence studies report PGSI results as the primary harm metric.

Progressive Jackpot

Progressive Pooled Jackpot Network Jackpot
iGaming Operations

A jackpot that grows from a small share of every qualifying wager until it is won, then resets to a seed.

A progressive jackpot increments by a fixed percentage of each qualifying wager, often 1 to 5 percent, across a single game (standalone), an operator's network (in-house), or a supplier-wide pool (wide-area progressive such as Microgaming Mega Moolah or Playtech Age of the Gods). Operators carry the jackpot liability on the balance sheet and must hold segregated player funds equal to the current meter value under MGA and UKGC rules.

Proliferation Financing

PF
AML & Financial Crime

The act of providing funds or financial services for the manufacture, acquisition or transfer of weapons of mass destruction.

FATF Rec. 1 and Rec. 7 require countries and obliged entities to identify, assess and mitigate proliferation-financing risk, primarily linked to UN Security Council sanctions on Iran (UNSCR 2231) and DPRK (UNSCR 1718/2270/etc). The 2020 amendment made PF risk assessment mandatory alongside ML/TF risk assessment. Sanctions screening, beneficial-ownership transparency and trade-finance scrutiny are the primary mitigants; gambling operators encounter PF risk mainly via payment counterparty and corporate ownership chains.

Pseudo Random Number Generator

PRNG
Game Technical

Software RNG that produces a deterministic sequence from an initial seed, designed to be statistically indistinguishable from true randomness.

A PRNG uses a mathematical algorithm such as Mersenne Twister or a cryptographically secure variant to generate long, apparently random sequences. Because the output is deterministic given the seed, the seed must come from a high-entropy source and be reseeded periodically per GLI-19. Most online slot engines use PRNGs because they are fast, reproducible for audit, and cheap to scale across thousands of concurrent rounds.

R
24 terms

Raffle

Society Raffle Draw
Sports Betting & Lottery

A lottery where numbered tickets are sold and one or more are drawn to win a fixed prize, often for charity.

Raffles are the simplest licensed lottery: a fixed prize fund, numbered tickets and a single drawn winner per prize. In Great Britain raffles fall under the Gambling Act 2005 lottery rules and are usually run as small society lotteries (max 20,000 GBP ticket sales) or large society lotteries registered with the UKGC. Prize value, expenses and proceeds to good causes must be disclosed.

Random Number Generator

RNG
Game Technical

Algorithm or hardware device that produces unpredictable numeric outputs used to determine the result of every game round in a regulated casino product.

An RNG is the engine that decides slot symbol stops, card draws, roulette pockets, and any other randomised game outcome. Regulators require that RNGs be certified to international standards before deployment and that their outputs are statistically indistinguishable from true randomness. Two broad classes exist: pseudo-random generators driven by a deterministic algorithm seeded from entropy, and true random generators driven by physical noise sources.

Reality Check

Session Reminder Play Reminder pop-up reminder play reminder
iGaming Operations

An on-screen prompt that interrupts play to inform the player of elapsed time and net wagering activity.

Reality checks pop up at player-configurable intervals (default 60 minutes under UKGC RTS 13) showing session length, total wagered, and net win or loss. The player must actively dismiss or end the session. The German GluStV mandates a hard one-hour limit on slot sessions; Sweden, Denmark, and Ontario require similar interruptive notifications. Failure to deliver a reality check is a documented enforcement-trigger event.

Registro General de Interdicciones de Acceso al Juego

RGIAJ RegAuto Spain self-exclusion register
Responsible Gambling

Spain's national self-exclusion register maintained by the DGOJ; blocks access to all state-licensed online gambling operators.

The RGIAJ (often called RegAuto in operator integrations) is Spain's national self-prohibition register, governed by Royal Decree 958/2020 and operated by the Dirección General de Ordenación del Juego. Spanish licensees must check the RGIAJ in real time at every login and at registration. Self-exclusion is open-ended, with a statutory minimum of 6 months, and the player must actively request removal in writing.

Registro Unico degli Auto-esclusi

RUA ADM self-exclusion register AAMS self-exclusion
Responsible Gambling

Italy's national self-exclusion register operated by ADM (formerly AAMS); blocks the user from all Italian remote licensees.

The RUA is Italy's centralised self-exclusion register run by the Agenzia delle Dogane e dei Monopoli (ADM, formerly AAMS). Italian remote concessionaires must verify the register before any account action and immediately suspend listed accounts. Self-exclusion options are 30 days, 60 days, 90 days, 6 months, or indefinitely; indefinite exclusions can only be lifted after at least 6 months and an explicit revocation request.

Regulator Authorisation Timeline

Licence processing time
Regulatory & Licensing

Published period within which a regulator expects to decide a complete licence application.

Most regulators publish target timelines: the UKGC indicates sixteen weeks for a complete operating licence application, the MGA targets twelve to sixteen weeks, and AGCO typically completes iGaming registration in eight to twelve weeks. Timelines pause when the regulator raises requests for information, so completeness at submission is critical. Sandbox or pilot routes can offer faster provisional access.

Regulatory Return

RR Quarterly Return
Regulatory & Licensing

Periodic data submission from a licensee to its regulator covering GGR, deposits, wagers, and customer-protection metrics.

Regulatory returns capture operator GGR by product, deposit and withdrawal volumes, active player counts, self-exclusion numbers, and AML SARs filed. The UKGC requires quarterly returns within twenty-eight days of period end, with annual returns for personal licence holders. Inaccurate or late returns are a frequent enforcement trigger.

Reload Bonus

Top-up Bonus Recurring Deposit Bonus
iGaming Operations

A bonus offered to existing customers on subsequent deposits, usually at a lower match rate than the welcome offer.

Reload bonuses are retention tools triggered on deposits after the first, commonly 25 to 50 percent match with shorter wagering requirements than the welcome offer. They are scheduled around weekly cycles or tied to specific game launches or sports fixtures. UK affordability rules require reload offers to be suppressed for any player showing markers of harm; failure to do so has driven multiple seven-figure UKGC settlements since 2022.

Responsible Gambling Council

RGC RG Check
Responsible Gambling

Canadian non-profit running the RG Check accreditation programme for operators and venues across North America and beyond.

The Responsible Gambling Council (RGC) is a Toronto-based independent non-profit that operates RG Check, the world's largest third-party RG accreditation for casinos, lotteries, and digital operators. RG Check audits seven standards areas including informed decision-making, advertising, venue and game features, and access to assistance. Ontario's iGO requires every licensee to be RG Check accredited or hold equivalent certification.

Responsible Person Authorisation

Responsible Officer
Regulatory & Licensing

Named individual approved by the regulator as the primary local accountable person for a licensee in a jurisdiction.

Some regulators, including the Netherlands KSA and Sweden Spelinspektionen, require a named local responsible person to act as the regulatory contact and accountable officer. This individual is personally answerable for breaches and must be reachable for inspection and information requests. The role often overlaps with but is distinct from the MLRO and the responsible gambling officer.

Responsible-Gambling Friendly Creative

RG-Friendly Creative
Marketing & Affiliates

Marketing creative designed to avoid promoting excessive play, urgency, or escape-from-problems framing.

RG-friendly creative removes language like "chase your losses", "risk-free", or "easy money", avoids hero shots of stacked cash, and surfaces deposit limits, time outs, and helpline numbers. UKGC's CAP guidance, the Dutch KSA's untargeted-advertising ban, and Australia's BetStop messaging rules all impose progressively stricter content limits.

Retail Wagering

Land-Based Betting Brick-and-Mortar Sportsbook
Sports Betting & Lottery

Wagering placed in person at a licensed betting shop, sportsbook counter or kiosk.

Retail wagering remains the legal default in markets without comprehensive online rules and accounts for around 30 to 50 percent of handle in mature regulated markets. Compliance focus differs from online: physical age-verification (Challenge 25 in UK, ID at counter in US), cash-handling AML triggers (USD 10,000 CTR threshold in the US under 31 CFR 1021), and on-premises self-exclusion enforcement. Retail product mix favours horse racing, lottery and live football.

Return to Player

RTP Payout Percentage Theoretical RTP Theoretical Payout
iGaming Operations

The long-run percentage of total wagers that a game returns to players as winnings under normal play.

Return to Player is the certified theoretical share of stakes a game pays back over millions of simulated rounds, with the remainder being house edge. Most regulated slots disclose RTP between 92 and 98 percent; UKGC and MGA require RTP to be displayed in-game or in the help file. Actual RTP measured over short sessions can swing widely from theoretical, which is why testing labs require billions of simulated rounds for certification.

Revenue Share

RevShare Rev Share
Marketing & Affiliates

Affiliate deal paying the partner a percentage of the net revenue generated by each referred player for the life of the account.

Typical revenue share bands run 20 to 45 percent of net gaming revenue, calculated after bonuses, chargebacks, fees, and sometimes gaming tax. Because the affiliate earns only when the player loses, regulators in the UK and Netherlands have criticised pure revenue share as misaligned with responsible-gambling outcomes and some operators now cap or reset shares for self-excluded players.

Reverse Mystery Shopping

Regulator Mystery Shopping
Marketing & Affiliates

Compliance testing where regulators or auditors pose as players to test operator and affiliate behaviour.

UKGC has commissioned mystery-shopper sweeps to test age-gating, marketing-opt-out, self-exclusion enforcement, and affiliate creative. Findings can trigger Section 116 reviews and licence action. The Dutch KSA, Spanish DGOJ, and Ontario iGO use similar techniques, sometimes targeting affiliate landing pages to confirm under-18 protections and bonus T&C disclosure.

Reverse Withdrawal

Withdrawal Reversal Cashout Cancellation
iGaming Operations

A feature allowing players to cancel a pending withdrawal and return the funds to playable balance.

Reverse withdrawal lets a player cancel a payout request while it is queued in the operator's processing pipeline, returning funds to wagerable balance. It is widely viewed as harm-amplifying because it encourages chasing losses with already-won money. UKGC banned reverse withdrawal on remote licences via the October 2020 RTS update; MGA strongly discourages it and several Australian states require it to be disabled by default.

RG Advertising Restrictions

safer gambling ad rules CAP/BCAP gambling rules
Responsible Gambling

Marketing rules that prohibit gambling ads targeting minors or vulnerable people and require RG messaging in the creative.

RG advertising restrictions sit on top of standard ad rules. The UK CAP/BCAP Code (Aug 2022 revision) bans ads with strong appeal to under-18s, including football players under 25, celebrities popular with children, and cartoon imagery. Italy's Decreto Dignità (2019) bans gambling advertising and sponsorship entirely. Spain's Royal Decree 958/2020 limits TV gambling ads to 01:00-05:00. Most regimes also require a visible RG helpline or safer-gambling mark on every ad.

RG Levy

statutory gambling levy RET levy
Responsible Gambling

A mandatory or voluntary operator contribution funding research, education, and treatment of gambling harm.

The RG levy funds the harm-treatment ecosystem. The UK is moving from a voluntary 0.1% of GGY RET contribution to a statutory levy banded by product (0.1-1.1% of GGY) effective from April 2025, expected to raise GBP 100m a year. Australia, France, and Spain operate similar statutory levies; Sweden funds harm reduction through general taxation rather than a hypothecated levy.

RG Staff Training

safer gambling training RG awareness training
Responsible Gambling

Mandatory induction and annual refresher training for all customer-facing and decision-making staff on RG identification and response.

Most licensing regimes mandate documented RG training for staff. UKGC LCCP 3.1.1 requires every gambling licensee to ensure staff are trained appropriate to their role, with the policy reviewed annually. GamCare's PIE (Player Interaction Excellence) and the Responsible Gambling Council's RG Check are common third-party programmes operators use to evidence training. Failure to evidence current training is a frequent finding in UKGC compliance assessments.

RG Tag

Responsible Gambling Marker RG Marker Harm Marker
iGaming Operations

An internal flag set on a player profile when behaviour suggests potential gambling harm.

RG tags are set by automated markers-of-harm models or manual analyst review on signals such as deposit velocity, late-night sessions, chasing patterns, declined-card retries, or cancelled withdrawals. A live RG tag must suppress marketing offers, downgrade VIP outreach, and trigger documented interventions. UKGC's 2023 customer-interaction guidance treats failure to action RG markers as a regulatory breach independent of any consumer complaint.

Risk-Based Approach

RBA
AML & Financial Crime

AML methodology where controls, due diligence and monitoring are calibrated to the assessed money-laundering risk of each customer, product or jurisdiction.

The Risk-Based Approach requires operators to identify, assess and understand their ML/TF risks, then apply mitigation measures proportionate to those risks. FATF Recommendation 1 mandates this approach. In practice it means a low-risk recreational player may receive Simplified Due Diligence, while a high-risk PEP receives Enhanced Due Diligence and ongoing monitoring with tighter thresholds.

ROFUS

Register Over Frivilligt Udelukkede Spillere
Responsible Gambling

Denmark's national self-exclusion register operated by Spillemyndigheden; blocks all Danish-licensed online and land-based gambling.

ROFUS is the Danish national register of voluntarily excluded players, mandated by the Danish Gambling Authority (Spillemyndigheden). Operators must verify every prospective player against ROFUS before account opening and before any transaction. Players can self-exclude for 1 day, 1 month, 3 months, 6 months, or permanently; only the permanent exclusion can be lifted, and only after a 12-month waiting period and a written application.

Rule 4 Deduction

Tattersalls Rule 4
Sports Betting & Lottery

A reduction applied to winning fixed-odds horse racing bets when a horse is withdrawn after prices are formed.

When a runner is declared a non-runner after a fixed-odds price is taken, Tattersalls Rule 4(c) reduces winning returns by a sliding scale set by the SP of the withdrawn horse, from 5p in the pound at odds of 10/1 to 90p at 1/9 or shorter. The deduction reflects the unfair advantage the bettor would otherwise gain on a now-easier race. It applies only to non-pool betting on horse racing.

Runs Test

Wald-Wolfowitz Runs Test
Game Technical

Statistical test that counts unbroken sequences of identical bits or values to detect oscillation or sticky behaviour in an RNG.

The runs test partitions an RNG output stream into runs of consecutive identical symbols and checks that the count and length distribution match expectation. A generator that produces too few runs is too sticky; one that produces too many is oscillating. Together with monobit and chi-square it forms the minimum statistical pass criteria under GLI-19 RNG certification.

S
43 terms

Same-Game Multi

Same Game Parlay SGP SGM
Sports Betting & Lottery

A multi-leg bet whose selections are all drawn from a single match or event.

Same-game multis are bet-builder variants and form the dominant single-event accumulator product in US sportsbooks, branded SGP. Because outcomes are statistically correlated, books use proprietary models and add margin compared to combining legs from independent events. They drive substantially higher hold percentages (often 15 to 25 percent) than straight singles for the operator.

Sanctions Evasion

AML & Financial Crime

Techniques used to circumvent sanctions, including front companies, ship-to-ship transfers, falsified documents and crypto obfuscation.

Sanctions evasion typologies catalogued by OFAC, OFSI and FATF include use of front companies in non-sanctioned jurisdictions, vessel AIS-spoofing for oil shipments, document falsification, layered correspondent banking and crypto mixing services. Following the 2022 Russia sanctions, FATF and the G7 Russian Elites, Proxies and Oligarchs (REPO) task force expanded typologies around luxury goods, real estate and gambling-sector exposure. Operators must include evasion typologies in transaction-monitoring rules.

Sanctions Screening

AML & Financial Crime

Checking customers and transactions against government sanctions lists to block prohibited persons, entities and jurisdictions.

Sanctions screening compares customer data against consolidated lists including the US OFAC SDN list, UN Consolidated Sanctions List, EU Consolidated Financial Sanctions List and the UK OFSI Consolidated List. Hits must be investigated and, if confirmed, the account frozen and the regulator notified. Screening is required at onboarding, on every list update (often daily), and before processing payments. Failure carries strict-liability penalties; OFAC has fined firms hundreds of millions of dollars for sanctions breaches involving even small dollar values.

Sandbox Licence

Pilot licence Innovation licence
Regulatory & Licensing

Time-limited authorisation that lets new products or operators trade in a regulated environment under enhanced supervision.

Sandbox or pilot licences allow regulators to observe innovative products or business models, usually under capped player numbers, deposit limits, or geographic scope. Gibraltar and the Isle of Man both operate innovation routes for novel technology, and several US states use pilot frameworks for sports-betting market entry. Pilots typically convert to full licences after a successful trial period with reporting.

Seed Entropy

RNG Seed Entropy Source
Game Technical

The high-randomness input used to initialise or reseed a pseudo-random number generator so its output is unpredictable.

GLI-19 requires that PRNG seeds come from a true-random source such as hardware noise, mouse jitter, or a TRNG chip, and that the generator be reseeded periodically. Predictable seeds are the most common RNG implementation failure in lab review; even strong algorithms fail if seeded from system time or low-entropy values. Operators must document the entropy source in the technical specification submitted for certification.

Segregated Player Funds

Customer fund segregation
Regulatory & Licensing

Requirement that operators hold player balances in accounts kept separate from the company's operating funds.

Segregation prevents customer balances from being used as working capital or exposed to operator insolvency. The UKGC classifies protection into three tiers: basic (segregation only), medium (quistclose trust), and high (independent statutory trust), and operators must disclose their level to players. High protection gives players the strongest legal claim if the operator becomes insolvent.

Self-Exclusion

Cool-off Time-out Player Exclusion
iGaming Operations

A player-initiated block on account access for a defined period to support responsible gambling.

Self-exclusion ranges from a 24-hour cool-off to permanent exclusion. National self-exclusion schemes such as GAMSTOP (UK), CRUKS (Netherlands), OASIS (Germany), and ROFUS (Denmark) bind all licensed operators in real time. Operators must terminate marketing, void open bonuses, and refuse account re-opening before the period expires; UKGC requires a minimum 24-hour cool-down even after expiry before play can resume.

Self-Exclusion Marketing Suppression

GAMSTOP Suppression
Marketing & Affiliates

Operator obligation to remove self-excluded players from every marketing channel, including affiliate audiences.

UK licensees must suppress GAMSTOP-registered users across email, SMS, push, paid social custom audiences, and lookalike seed lists. They must also instruct affiliates to scrub these users from retargeting pools. The UKGC has fined operators for failures here even when the marketing was sent by an affiliate, because licensee accountability is non-delegable.

SEPA Instant Credit Transfer

SEPA Instant SCT Inst
Payments & Banking

Real-time euro credit transfer that settles in under 10 seconds, 24/7/365, up to EUR 100,000 per transaction.

SEPA Instant Credit Transfer (SCT Inst), launched 2017 and made mandatory by EU Regulation 2024/886 (Instant Payments Regulation) for all EEA PSPs by October 2025, settles euro transfers in under 10 seconds at any hour. The per-transaction ceiling was raised from EUR 15,000 to EUR 100,000 in 2020. For gambling operators it enables true real-time payouts in the EEA without card-scheme involvement and is rapidly displacing standard SCT for both deposits and withdrawals.

Server-Based Gaming

SBG Server-Determined Outcome
Game Technical

Architecture in which the game outcome is computed on a central server rather than on the player's device.

In server-based gaming the client is purely presentational; the RNG draw, reel stops, and payout calculation all happen on certified backend services. This pattern is required by most regulators including the UKGC, MGA, and AGCO because it lets the lab inspect a single instance of the RNG and the operator log every round centrally. The opposite pattern, client RNG, is generally not permitted for real-money play.

Session Limit

time limit play time limit
Responsible Gambling

A cap on how long a player can stay logged in or actively wagering in a single session before being locked out.

Session limits address time-related harm, not money loss. Germany's GlüStV 2021 caps continuous online slot play at 1 hour, followed by a mandatory 5-minute break. Operators must display the elapsed session time and force a logout when the limit is reached. Some markets, like Spain and Sweden, require users to be offered configurable session limits at registration.

Shared Liquidity

Pooled Liquidity
Game Technical

Arrangement that pools players from multiple jurisdictions into a single game lobby, most often used for online poker.

Shared liquidity is necessary for poker because the game requires a critical mass of opponents. The France-Spain-Portugal-Italy compact has shared cash-game tables since 2018, and the US Multi-State Internet Gaming Agreement pools Nevada, Delaware, New Jersey, and Michigan players. GLI-44 is the standard for the technical platform; segregation of wallet, tax, and KYC records by jurisdiction-of-record is required.

Shell Company

AML & Financial Crime

A corporate entity with no significant operations or assets, often used to obscure beneficial ownership.

Shell companies are not illegal per se but are heavily exploited for laundering, sanctions evasion and tax fraud, as documented in the Pandora, Panama and Paradise Papers. FATF Rec. 24-25 require beneficial-ownership transparency to defeat shell-company abuse. Operators must apply EDD to corporate customers showing shell indicators: registered-agent-only address, no employees, nominee directors, opaque ownership chain across multiple secrecy jurisdictions.

Simplified Due Diligence

SDD
AML & Financial Crime

A lighter-touch CDD regime applied where the assessed ML/TF risk is demonstrably low.

SDD allows reduced identification, verification or monitoring measures when the customer, product and jurisdiction together present low money-laundering risk. It is permitted under FATF Rec. 10 and 6AMLD only where the risk assessment supports it, never as a default. Typical SDD use cases include small-stake recreational players verified through trusted government ID matches, but operators must still apply ongoing monitoring sufficient to detect changes that would trigger standard or enhanced CDD.

Single Customer View

SCV cross-operator customer view
Responsible Gambling

A shared data system that lets multiple operators identify a single high-risk customer across brands to coordinate RG interventions.

The Single Customer View is a UKGC-driven, GambleAware-funded initiative led by GAMPROTECT to share high-risk signals between licensees in near real time. The aim is to stop a self-excluded or markers-of-harm-flagged customer from migrating to another operator. Industry pilots launched 2023; full rollout has been delayed by data-protection design issues around UK GDPR Article 9 special-category processing.

Single Euro Payments Area

SEPA
Payments & Banking

The 36-country zone in which euro bank transfers are processed under a single set of rules and prices.

SEPA, governed by the European Payments Council, harmonises euro credit transfers and direct debits across the 27 EU member states plus Iceland, Liechtenstein, Norway, Switzerland, Monaco, San Marino, Andorra, Vatican City and the UK. A SEPA Credit Transfer settles next business day (D+1) at a maximum capped fee. For gambling operators it is the workhorse rail for non-card deposits and withdrawals across the EEA but is not real-time, hence the move to SEPA Instant.

SIQ

Slovenian Institute of Quality and Metrology
Game Technical

Slovenia-based ISO/IEC 17025 accredited test lab offering RNG, platform, and sportsbook certification across European markets.

SIQ is accepted by regulators including Slovenia URSN, Croatia, Serbia, Romania ONJN, and the MGA. It performs full GLI-19 and GLI-33 attestations and is one of the smaller labs that operators choose for cost-effective entry to South-East European markets. Like all approved labs it must maintain ISO/IEC 17025 to keep its accreditation.

Site-Level Self-Exclusion

operator self-exclusion SE
Responsible Gambling

A self-exclusion request made directly to a single operator that blocks the user from that brand or licensee group only.

Site-level self-exclusion is the operator-administered counterpart to national registers like GAMSTOP or Spelpaus. Under UKGC LCCP 3.5.3, licensees must offer minimum periods of 6 months extendable to at least 5 years, close the account, return any balance, and prevent marketing for at least 5 years after the exclusion ends. Operators must also extend the exclusion to other brands they control under the same licence.

Sixth Anti-Money Laundering Directive

6AMLD
AML & Financial Crime

EU directive harmonising the criminal-law side of AML, extending corporate liability and predicate offences across member states.

Directive (EU) 2018/1673, transposed by 3 December 2020, defines 22 predicate offences for money laundering, criminalises aiding/abetting/attempt, and introduces corporate criminal liability with minimum 4-year maximum sentences for individuals. It complements the operational obligations of 4AMLD and 5AMLD. The EU's 2024 AML package replaces much of the directive structure with directly applicable Regulation (EU) 2024/1624 and creates the new EU AML Authority (AMLA).

Social Media Advertising Restrictions

Social Media Gambling Rules
Marketing & Affiliates

Platform and regulator rules limiting how gambling brands can advertise on Facebook, Instagram, TikTok, X, and YouTube.

Operators must apply minimum age targeting of 18 (25 in some markets), exclude users showing affinity with under-18 content, and follow the under-25 talent rule in UK creative. TikTok and Snap restrict gambling ads to whitelisted advertisers in licensed markets. Spain bans most social influencer endorsement of gambling outright under the 2020 Real Decreto 958/2020.

Society Lottery

Small Society Lottery Large Society Lottery
Sports Betting & Lottery

A UK lottery promoted by a non-commercial society for its own charitable, sporting or cultural purposes.

Under the Gambling Act 2005, small society lotteries (ticket sales under 20,000 GBP per draw and 250,000 GBP per year) register with local authorities; larger ones need a UKGC operating licence. At least 20 percent of proceeds must go to the society's purposes, no more than 80 percent may be prizes/costs, and the single biggest prize is capped at 25,000 GBP or 10 percent of ticket sales.

Soft Launch

Pilot Launch Limited Release
iGaming Operations

A staged release of a new market, brand, or product to a restricted audience for monitoring before scale.

A soft launch limits visibility (geo-cap, paid-media off, invitation-only) so operations, payments, KYC, and game integrations can be stress-tested with real but small volume. Typical soft-launch metrics include payment success rate above 95 percent, KYC straight-through-processing above 80 percent, and zero P1 incidents over a 14-day window. MGA and UKGC both expect documented soft-launch evidence before a Go-Live sign-off.

Software Supplier Authorisation

Game Supplier Registration
Regulatory & Licensing

Formal regulator approval that lets a vendor's gambling software be deployed by licensed operators in the jurisdiction.

Software supplier authorisation confirms that the vendor's games, RNG, and back-office systems meet the jurisdiction's technical standards and that the corporate entity has passed probity review. In Ontario, suppliers must be registered with AGCO as Gaming-Related Suppliers under the Gaming Control Act before any iGaming Ontario operator can use their content. Approval typically requires GLI or BMM certification of each game.

Source of Funds

SoF
AML & Financial Crime

The origin of the specific monies a customer uses to fund a particular transaction or account top-up.

SoF refers to where the actual money used in a transaction came from, such as a salary credit, a property sale or a gambling win at another operator. It is narrower than Source of Wealth. Operators must request and evidence SoF when EDD is triggered, when a transaction is unusually large for the player profile, or when monitoring rules flag the deposit. UKGC enforcement cases (Entain, William Hill) have repeatedly cited inadequate SoF evidencing as a primary failure.

Source of Funds Declaration

SoF Declaration
AML & Financial Crime

A customer-signed statement, supported by documentary evidence, declaring the origin of funds used to deposit or transact.

SoF Declarations are the operational artefact through which operators evidence SoF for EDD or threshold reviews. UKGC enforcement (e.g. 2022 Entain GBP 17m settlement, 2023 William Hill GBP 19.2m settlement) has repeatedly cited acceptance of customer assertions without supporting evidence as a primary failing. Acceptable evidence includes recent payslips, bank statements showing salary credits, sale contracts or accountant letters; verbal assurances are not sufficient.

Source of Wealth

SoW
AML & Financial Crime

The origin of a customer's total accumulated assets and net worth, not just the funds used in a single transaction.

SoW describes how the customer built their overall wealth over time, for example inheritance, business sale, long-term salary, investments or property portfolio. It is broader and more structural than Source of Funds, and is required under FATF Rec. 12 for PEPs and other high-risk customers. Evidencing SoW typically requires tax returns, audited accounts, trust deeds or probate documents rather than a single bank statement.

Source of Wealth Check

SoW Source of Wealth Verification
iGaming Operations

Evidence-based check on how a player accumulated overall wealth, triggered when deposits exceed risk thresholds.

Source of Wealth differs from Source of Funds: SoW interrogates the origin of total accumulated wealth (inheritance, business sale, salary history) rather than a single transaction. UKGC expects SoW checks where cumulative deposits or losses cross operator-set affordability thresholds, often 2,000 GBP per 90 days as a soft trigger. Evidence typically includes payslips, audited accounts, tax returns, or estate documents and must be re-verified periodically for VIPs.

Spelpaus

Spelpaus.se
Responsible Gambling

Sweden's national self-exclusion register run by Spelinspektionen; blocks the user from all Swedish-licensed gambling and gambling marketing.

Spelpaus.se is the mandatory Swedish self-exclusion service operated by the regulator Spelinspektionen under the 2019 Gambling Act. Every Swedish licensee must check the register before allowing play or sending direct marketing. A user can self-exclude for 1, 3, 6, or 12 months or until further notice; selecting Spelpaus also automatically blocks all gambling advertising directed at that person.

Spin Speed Minimum

Slot Spin Cycle Minimum Cycle Time
Game Technical

The minimum elapsed time between the start of one slot spin and the next, mandated to slow play in some jurisdictions.

The UK Gambling Commission requires a minimum 2.5-second cycle between slot spins under RTS 14A, enforced since October 2021. Germany requires 5 seconds under the GluStV 2021. The clock starts from the moment the player presses spin and includes the reel animation and win celebration. Operators must enforce the cycle server-side, not just visually, and certification labs verify it.

Spot-Fixing

Micro-Fixing
Sports Betting & Lottery

Manipulation of a specific in-game event (e.g. a no-ball, throw-in or first card) that may not affect the final result.

Spot-fixing targets discrete micro-markets such as a player to be booked in a specific minute, time of first throw-in, or pre-arranged no-balls. It is harder to detect than result-fixing because the overall result remains genuine. The 2010 Pakistan cricket no-ball scandal led to criminal convictions and an ICC ban and is the canonical case study.

Spread Betting

Financial Spread Betting Sports Spread
Sports Betting & Lottery

A derivative-style wager where profit or loss scales with how right or wrong the bettor is, not a fixed payout.

The operator quotes a buy and sell spread on a numeric outcome such as total runs, total goal minutes or an index level. The bettor stakes per point above (buy) or below (sell) the spread and the result is the difference multiplied by stake, so losses can exceed the initial stake. In the UK financial spread betting is regulated by the FCA while sports spread betting is jointly regulated by the FCA and Gambling Commission.

Stablecoin Payout

Payments & Banking

Withdrawal paid in a fiat-pegged crypto token such as USDT or USDC instead of bank transfer or card credit.

Stablecoin payouts settle in tokens such as Tether (USDT), USD Coin (USDC) or Euro Coin (EURC) that are pegged 1:1 to a fiat currency. Crypto-licensed operators (Curacao, Anjouan, Isle of Man) use stablecoins because they settle in minutes to any compatible wallet, support 24/7 high-value withdrawals and avoid card-scheme fees. The EU MiCA regulation (Regulation 2023/1114), fully applicable from December 2024, requires e-money tokens used in the EU to be issued by an authorised EMI or credit institution.

Starting Price

SP
Sports Betting & Lottery

The official odds at the moment a horse or greyhound race begins, used to settle bets taken at SP.

In the UK and Ireland, SP is calculated by the Starting Price Regulatory Commission from on-course bookmaker prices (or a digital SP for some meetings). Bets struck at SP are settled at that figure; BOG promotions pay the larger of the early price or SP. The SPRC publishes its methodology and audits compliance with industry standards.

State-by-State Structure

US state gaming structure
Regulatory & Licensing

US framework where each state licences and regulates online gambling within its borders, with no federal igaming regulator.

In the US, online casino and sports betting are regulated state-by-state under state gaming control boards or commissions, such as the New Jersey DGE, Pennsylvania PGCB, and Michigan MGCB. Each state issues its own operator and supplier licences, sets tax rates, and runs its own technical standards. The federal Wire Act and UIGEA constrain interstate transmission of bets except where multi-state compacts apply.

Sticky Bonus

Non-cashable Bonus Phantom Bonus
iGaming Operations

A bonus credit that can be wagered but is removed from the player's balance on the first withdrawal.

A sticky bonus inflates playable balance without ever being cashable; only winnings derived from it can be withdrawn. The opposite, a non-sticky or parachute bonus, lets the player withdraw deposit-funded wins without touching wagering requirements until the deposit is exhausted. Non-sticky structures have grown popular in Nordics and Ontario because they are easier to explain transparently under disclosure rules.

Strong Customer Authentication

SCA
Payments & Banking

PSD2 requirement that electronic payments use two of three factors: knowledge, possession and inherence.

Strong Customer Authentication is mandated by EU Directive 2015/2366 (PSD2) and the EBA Regulatory Technical Standards on SCA. A payment must be authenticated by two independent factors from the categories knowledge (PIN), possession (registered phone) and inherence (fingerprint or face). For gambling deposits SCA applies to every card-not-present transaction unless a TRA (transaction risk analysis) or low-value (under EUR 30) exemption is claimed. Non-compliant transactions are declined by EEA issuers.

Structuring

Smurfing
AML & Financial Crime

Breaking a large transaction into multiple smaller ones to evade reporting or CDD thresholds.

Structuring (sometimes called smurfing when multiple individuals are used) is a placement-stage laundering technique designed to stay below thresholds such as the US Currency Transaction Report USD 10,000 trigger or the FATF Rec. 22 EUR/USD 3,000 casino CDD threshold. It is itself a standalone offence under 31 USC 5324 in the US, irrespective of whether the underlying funds are criminal. Modern TM rules detect velocity-based patterns, multiple deposits just below threshold, and aggregation across linked accounts.

Sub-Affiliate

Marketing & Affiliates

A downstream affiliate who works under a master affiliate's account and is paid from that master's commissions.

Sub-affiliate networks let one accredited partner recruit smaller publishers without each one signing direct operator contracts. Regulators dislike opaque sub-affiliate chains because liability for misleading creative or under-18 targeting blurs. Spain's DGOJ and Ontario's iGO require visibility of the ultimate marketing source, and the UKGC holds the licensed operator responsible for any sub-affiliate breach.

Suitability Assessment

Suitability review
Regulatory & Licensing

Regulator's structured evaluation of an applicant's integrity, competence, and financial capacity before granting a licence.

A suitability assessment reviews the applicant's corporate structure, ultimate beneficial owners, source of funds, business plan, and the personal background of key persons. The regulator weighs criminal history, prior regulatory action, civil litigation, and tax compliance, often using overseas police checks and credit data. In Ontario, AGCO's eligibility review explicitly tests honesty, integrity, and financial responsibility.

Suspicious Activity Report

SAR STR Suspicious Transaction Report
AML & Financial Crime

A confidential report filed with the national Financial Intelligence Unit when an operator knows, suspects or has reasonable grounds to suspect money laundering or terrorist financing.

Required by FATF Rec. 20, SARs (called STRs in many jurisdictions) are filed with the FIU - the UK NCA, US FinCEN, Canada FINTRAC, France TRACFIN, etc. There is no monetary threshold for suspicion-based reporting. Filing protects the operator from ML liability and is legally privileged in most regimes. Tipping off the customer about a SAR is a separate criminal offence under POCA s.333A (UK) and equivalent statutes.

Suspicious Betting Alert

SBA
Sports Betting & Lottery

A formal flag raised by an operator or integrity body about wagering patterns suggestive of manipulation.

An alert is generated when betting activity deviates significantly from modelled expectations, such as sudden line moves against public sentiment or coordinated bets on obscure markets. Operators in regulated markets must report alerts to the relevant integrity association and licensing regulator within defined SLAs, often 24 to 48 hours. IBIA publishes quarterly aggregate alert data by sport and region.

Sweepstakes Model

Sweeps Cash Social Casino
Payments & Banking

A US business model offering casino-style games using a dual-currency system (Gold Coins and Sweeps Coins) to avoid gambling licensing.

The sweepstakes model lets US operators (Chumba, Stake.us, McLuck) offer slots and table games without a state gambling licence by issuing two virtual currencies: Gold Coins purchased for entertainment and Sweeps Coins received free (with purchase, by mail-in or daily login) that can be redeemed for cash prizes. The model relies on no-purchase-necessary alternative entry to qualify as a sweepstakes rather than gambling. Several state AGs (Michigan, New York, Connecticut) have issued cease-and-desist actions in 2024-2025.

System Bet

Permutation Bet Full Cover Bet Yankee Trixie Lucky 15
Sports Betting & Lottery

A combination wager covering multiple smaller accumulators from a list of selections so partial wins still pay.

A system bet generates all permutations of a chosen size from a selection list; for example a Trixie is three doubles and one treble from three picks. Unlike a straight accumulator, the bettor can lose one or more legs and still see a return on the surviving combinations. Stake is multiplied by the number of lines, so a 10 unit Lucky 15 costs 150 units.

T
15 terms

T&C Transparency

Terms and Conditions Transparency
Marketing & Affiliates

Principle that the most important terms of a bonus or offer must be presented clearly, prominently, and up front.

The UK CMA and UKGC took joint enforcement action from 2017 to 2020 against operators including 888, Ladbrokes, and PT Entertainment for unfair bonus terms. Resulting voluntary undertakings now require plain-English summaries of key restrictions, no retrospective T&C changes, and clear consequences if conditions are not met. Dark pattern presentation, like pre-ticked opt-ins or buried max-bet rules, is treated as a breach.

Takeout Rate

Takeout Pool Commission
Sports Betting & Lottery

The percentage withheld from a pari-mutuel pool to cover operator commission, taxes and statutory levies.

Takeout is the pari-mutuel equivalent of bookmaker margin and is set or capped by the racing or lottery regulator. US thoroughbred takeout typically runs 15 to 17 percent on win/place/show pools and 20 to 25 percent on exotics, while French PMU averages around 25 percent. Higher takeout reduces dividends and over time depresses handle; some authorities mandate disclosure of effective takeout.

Technical Conformity Assessment

Technical compliance review TCA
Regulatory & Licensing

Independent test that gambling software, RNG, and operator systems meet the jurisdiction's technical standards.

Technical conformity assessment is performed by an accredited testing laboratory against the regulator's technical standards, such as GLI-19 for online gaming systems or GLI-33 for event wagering. The lab issues a certificate that the operator submits to the regulator alongside system audits. AGCO Standard 4.05 sets the technical conformity baseline for Ontario iGaming.

Third Party Funds Reserve

Player Liability Reserve
Regulatory & Licensing

Capital reserve an operator must hold to cover money owed to players, separate from operating cash.

Many regulators require the operator to maintain liquid reserves equal to or exceeding total player liabilities, calculated on a daily or weekly basis. In Ontario, iGaming Ontario operators must maintain a Player Funds Reserve fully covering player balances at all times. The reserve must be reconciled, evidenced by bank statements, and reported to the regulator on demand.

Tipping Off

AML & Financial Crime

The criminal offence of disclosing to a customer or third party that a SAR has been filed or an investigation is underway.

Tipping off is a criminal offence under POCA 2002 s.333A in the UK (max 5 years imprisonment), 18 USC 1510(b) in the US and equivalent provisions in EU 6AMLD. Operators must train front-line staff to never reveal that a withdrawal hold, account closure or document request is AML-related. Even hinting via tone or visible system messages can constitute tipping off; processes must use neutral language such as 'regulatory checks'.

Tokenisation

Payments & Banking

Replacing a primary account number with a non-sensitive surrogate value so card data never touches merchant systems.

Tokenisation substitutes the 16-digit PAN with a token (network token issued by Visa/Mastercard, or merchant token issued by the PSP) that has no value if stolen. Network tokens auto-update on card reissue, improving authorisation rates by 2-5 percentage points and removing the need for the operator to re-collect details when a player's card expires. Use of tokenisation dramatically reduces PCI DSS scope, often down to SAQ A.

Tote Pool

Totalisator Pool
Sports Betting & Lottery

A specific pari-mutuel pool offered on a defined market such as Win, Place, Exacta, Trifecta or Jackpot.

Tote pools are independent: a Win pool settles separately from Exacta, with its own takeout and breakage. Exotic pools (Trifecta, Pick 6, Scoop6) carry higher takeout (often 25 to 30 percent) but offer larger dividends. Co-mingling agreements let host and guest jurisdictions combine pools to improve liquidity, governed by the IFHA International Agreement on Breeding, Racing and Wagering.

Tournament Play

Slot Tournament Leaderboard Network Tournament
iGaming Operations

A time-bound competition where players compete on a leaderboard for a prize pool funded by buy-ins or operator.

Tournament play is a retention mechanic where players compete over a fixed window (one hour to one week) on metrics such as biggest single win, highest multiplier, or total points from qualifying spins. Prize pools are funded by buy-ins (rake model, common in poker) or seeded by the operator or supplier as a marketing cost. Tournament prize pools count toward GGR/NGR reporting under the same rules as any other player-funded promotion.

Trade-Based Money Laundering

TBML
AML & Financial Crime

Disguising the proceeds of crime through international trade transactions, typically by mis-invoicing goods or services.

TBML uses over-invoicing, under-invoicing, multiple invoicing, phantom shipments or misrepresented goods to move value across borders while appearing to be normal commerce. FATF and the Egmont Group have identified TBML as one of the largest and least-detected laundering channels, with estimated volumes in the hundreds of billions annually. It is less directly relevant to most gambling operators but can appear via affiliate payment flows, B2B supplier invoicing and crypto-merchant settlement.

Transaction Monitoring

TM
AML & Financial Crime

Automated and manual surveillance of customer transactions to detect patterns indicative of money laundering or terrorist financing.

Transaction monitoring uses rules, thresholds and increasingly machine-learning models to flag unusual deposits, withdrawals, velocity, structuring patterns or counterparty risk. Each alert is reviewed by an analyst and either closed as false positive, escalated for EDD, or filed as a SAR. UKGC and MGA expect documented rule sets reviewed at least annually and tuned to the operator's product mix; common gambling-specific rules include rapid deposit-withdrawal with minimal play (chip-dumping) and chip purchases without commensurate gameplay.

Travel Rule

FATF Rec. 16 Rec 16 FATF Travel Rule FATF R.16
AML & Financial Crime

FATF rule requiring originator and beneficiary information to travel with funds transfers above a set threshold, extended to crypto in 2019.

FATF Recommendation 16 (the Travel Rule) requires financial institutions and Virtual Asset Service Providers to obtain, hold and transmit originator and beneficiary information for wire transfers and virtual asset transfers above USD/EUR 1,000. The rule is designed to prevent anonymous movement of funds across the financial system. For crypto, it was extended via the 2019 FATF guidance on virtual assets, and is now enforced through the EU Transfer of Funds Regulation (TFR) and FinCEN equivalents.

True Random Number Generator

TRNG Hardware RNG
Game Technical

Hardware RNG that derives randomness from physical phenomena such as thermal noise, photon arrival times, or radioactive decay.

A TRNG samples a physical entropy source and conditions the output into uniformly distributed numbers. TRNGs are common in live dealer shuffling devices, hardware security modules, and high-stake jackpot draws where deterministic algorithms are unacceptable. Regulators still require TRNG outputs to pass the same statistical battery as PRNGs, plus continuous health monitoring of the entropy source.

Trust Account

Player trust Statutory trust
Regulatory & Licensing

Bank account legally structured so that player funds belong to players and are insulated from operator creditors.

A trust account holds customer balances under a deed of trust so that, on insolvency, the funds do not form part of the operator's estate and are returned to players. The UKGC's medium-protection tier uses a quistclose trust, while the high-protection tier uses an independent statutory trust with appointed trustees. Trust structures are reviewed by the regulator and audited periodically.

Trustly

Payments & Banking

A Swedish-licensed payment institution offering Pay-by-Bank and Open Banking deposits across 30-plus European markets.

Trustly Group AB, licensed as a payment institution by Sweden's Finansinspektionen, provides instant bank-rail deposits and payouts that bypass cards. Its gambling-vertical product offers KYC pre-fill from the source bank account and source-of-funds visibility, valuable for AML compliance. Trustly is the leading A2A deposit method in the Nordics and an increasingly dominant rail in the Netherlands, Germany, and UK Pay-by-Bank flows. It does not support chargebacks; disputes are handled bilaterally.

Turbo Spin

Quick Spin Fast Play
Game Technical

Slot feature that shortens reel-spin animations to allow rapid consecutive rounds.

Turbo spin is banned in the UK under RTS 14B since October 2021 because it lets players cycle through hundreds of spins per minute. Germany and the Netherlands enforce similar restrictions. Operators must remove the turbo button from any slot client served to players in these jurisdictions; merely hiding it client-side is not sufficient.

U
4 terms

UK Proceeds of Crime Act

POCA POCA 2002
AML & Financial Crime

The UK statute creating the principal money-laundering offences and the SAR regime, applicable on an 'all crimes' predicate basis.

POCA 2002 sections 327 (concealing), 328 (arrangements) and 329 (acquisition, use, possession) create the three principal ML offences, each carrying up to 14 years imprisonment. Section 330 imposes a personal reporting obligation on individuals in the regulated sector; section 333A creates the tipping-off offence. UKGC-licensed operators must comply with POCA in parallel with MLR 2017; POCA offences carry no monetary threshold.

Ultimate Beneficial Owner

UBO Beneficial Owner
AML & Financial Crime

The natural person who ultimately owns or controls a customer, typically defined as holding 25% or more of shares or voting rights.

FATF Rec. 24 and 25, the EU 4th/5th/6th AMLDs and UK MLR 2017 require operators to identify the UBO behind any corporate customer, payment provider or affiliate. The default threshold is 25% ownership or control, though some regimes (e.g. Germany's Transparency Register, France) apply lower thresholds. UBO opacity is a primary money-laundering vector, especially via shell companies and nominee directors.

Underage Gambling

minor gambling
Responsible Gambling

Gambling by a person under the jurisdictional minimum age (typically 18, 19 in some Canadian provinces, 21 in some US states).

Preventing underage gambling is a strict-liability obligation for licensees. UK age is 18 for all products except society lotteries (16); Alberta and Manitoba use 18 but Ontario uses 19; most US states use 21 for casino, 18 for lottery and DFS. Operators face automatic licence-review action for breaches, and must return all stakes to the minor while keeping any losses out of revenue.

Untargeted Advertising Ban

Dutch KSA Untargeted Ad Ban
Marketing & Affiliates

Dutch rule from July 2023 banning gambling ads in untargeted media such as TV, radio, print, and public space.

The Besluit ongerichte reclame kansspelen op afstand restricts online gambling advertising to channels where the operator can demonstrate at least 95 percent of the audience is 24 or older. It ends TV, radio, outdoor, and print gambling ads, and limits sport sponsorship by 2025. The KSA enforces compliance with fines up to 8.7 million EUR or 10 percent of turnover.

V
10 terms

Velocity Limit

Transaction Velocity
Payments & Banking

A risk rule that caps the number or value of transactions a player or card can make in a rolling time window.

Velocity limits cap deposits (e.g. 3 attempts per hour, 10 per 24 hours, EUR 5,000 per day per card) and withdrawals, used both for fraud control (carding, BIN attacks) and AML monitoring (smurfing). They are configured in the operator's payment risk engine and at the orchestrator. Hitting an internal velocity threshold should generate a manual review alert and may trigger enhanced due diligence under FATF Recommendation 10.

Video Lottery Terminal

VLT
Sports Betting & Lottery

A networked electronic gaming terminal operated by a lottery, presenting slot-style games whose outcomes derive from a central system.

VLTs look like slot machines but the result is generated and certified by a central determination system controlled by the lottery operator, allowing the device to fall under lottery legislation rather than casino law. They are dominant in Canadian provinces (AGLC, Loto-Quebec), several US states and Italy under ADM. GLI-21 governs the client-server protocol and reconciliation requirements for VLTs.

VIP Programme

High Roller Programme Loyalty Tier VIP Scheme
iGaming Operations

A tiered loyalty scheme giving high-value players enhanced bonuses, account management, and event access.

VIP programmes concentrate disproportionate share of NGR; in many casino books the top 5 percent of players deliver over 80 percent of NGR. UKGC's 2020 VIP rules require enhanced affordability, source-of-funds, and customer-interaction checks before VIP onboarding and ongoing review. Failure to apply these has driven seven-figure fines; the regulator considers VIP status itself a heightened-risk indicator under AML rules.

VIP Programme Marketing Rules

High Value Customer Rules
Marketing & Affiliates

UK rules requiring affordability, source-of-funds, and RG checks before any player is enrolled in a VIP scheme.

After 2020 UKGC guidance, operators may only enrol players over 25 in VIP after documented affordability and SOF review, plus an interaction-history check showing no markers of harm. VIP hosts must hold a personal management licence and cannot be paid on a player-loss-linked commission. Failures here drove multi-million-pound regulatory settlements against Caesars, Betway, and others.

Virtual Asset Service Provider

VASP CASP
AML & Financial Crime

Any business that exchanges, transfers, safekeeps or issues virtual assets on behalf of customers, as defined by FATF.

FATF defines a VASP in Rec. 15 as any natural or legal person conducting exchange between virtual assets and fiat or other VAs, transfer of VAs, safekeeping/administration, or participation in issuance/sale services. VASPs are subject to the full AML/CFT regime including licensing/registration, CDD and the Travel Rule. The EU's MiCA Regulation and Transfer of Funds Regulation operationalise this for European crypto firms.

Virtual IBAN

vIBAN
Payments & Banking

A bank-issued IBAN routed to a master settlement account, used to reconcile incoming payments to individual players.

A virtual IBAN is a unique IBAN allocated to one customer or transaction but settled into a single master account at the issuing bank or EMI. Gambling operators use vIBANs to receive named bank transfers from each player, simplifying source-of-funds reconciliation and AML monitoring. EBA guidance from May 2024 tightened vIBAN supervision because masking the true account holder can frustrate sanctions screening; issuers must apply CDD on the underlying customer and report vIBAN issuance to home regulators.

Void Bet

No Action Push
Sports Betting & Lottery

A bet cancelled and stake refunded because the agreed conditions of the wager are not met.

Bets are voided under operator rules for events such as abandonment, a non-runner in a non-ante-post race, a player not taking the field for a player-prop, or palpable error pricing. Voided legs in an accumulator are treated at odds of 1.00 and the remainder is settled. Regulators including the UKGC require operator rules on voiding to be published, accessible and applied consistently.

Volatility

Variance Risk Level
Game Technical

Measure of how often and how large a slot's wins are, ranging from low (frequent small wins) to high (rare large wins).

Volatility describes the dispersion of outcomes around the RTP. A low-volatility slot might hit a small win every few spins, while a high-volatility slot can go hundreds of spins without a hit but pay multi-thousand-x on a big one. Studios usually publish a 1-to-5 volatility class. Regulators in jurisdictions such as Spain and Germany increasingly require volatility classification because high volatility correlates with chasing behaviour.

Volatility Class

Volatility Rating
Game Technical

Studio-published 1-to-5 (or low/medium/high) rating that summarises a slot's variance to help players choose appropriate content.

Volatility class is a marketing-led but increasingly regulator-influenced summary of slot variance. Spain DGOJ proposes mandatory volatility disclosure in game info screens. Studios calibrate class against internal hit-frequency and standard-deviation metrics; a class-5 slot can deliver multi-thousand-x wins but routinely runs hundreds of dead spins between hits. Class is part of the dataset reviewed in GLI-11 math certification.

Vulnerability Indicator

vulnerability marker vulnerable customer signal
Responsible Gambling

A signal that a customer is at greater risk of harm due to personal circumstances (age, health, financial stress, life event).

Vulnerability Indicators extend beyond gambling behaviour to personal-circumstance signals: bereavement disclosures, mental health flags, redundancy, declining cognitive ability, and being a carer. The UK FCA's vulnerability framework (FG21/1) is the reference template for UKGC-licensed operators. The LCCP requires operators to identify these indicators and apply enhanced care, including pausing marketing and using softer interaction language.

W
9 terms

Wager Limit

stake limit bet limit
Responsible Gambling

A cap on the total amount staked over a defined period, regardless of wins or losses.

Wager (or stake) limits cap gross turnover and are typically used alongside deposit and loss limits. Some jurisdictions also impose per-spin stake caps: the UK's GBP 2 fixed-odds betting terminal cap (2019), Germany's EUR 1 per-spin slot cap, and the UK's GBP 5 per online slot spin cap for over-25s and GBP 2 for 18-24s effective from 2025.

Wagering Requirement

Playthrough Rollover WR
iGaming Operations

The number of times a bonus or deposit plus bonus must be wagered before winnings can be withdrawn.

Wagering requirement is the gatekeeper between bonus credit and cash. A 35x wagering requirement on a 100 EUR bonus means 3,500 EUR of qualifying stakes must be placed before any bonus-derived balance becomes withdrawable. UKGC and MGA expect requirements to be clearly disclosed and not materially misleading; Sweden's Spelinspektionen historically capped bonus offers to one per customer to curb high-rollover incentives.

Watershed

9pm Watershed
Marketing & Affiliates

The 9pm broadcast cut-off in the UK before which higher-risk gambling content cannot be shown on TV.

BCAP rule 17.4 bans most gambling ads before 9pm, with carve-outs for bingo, lotteries, and football pools, and a complete prohibition around programmes commissioned for or appealing to under-18s. The watershed sits alongside the whistle-to-whistle ban for live sport, which applies regardless of time of day until 9pm.

Ways To Win

All Ways Multiway
Game Technical

Slot mechanic that pays for any matching symbols on adjacent reels from left to right regardless of vertical position.

A standard 5-reel 3-row Ways-To-Win slot offers 243 ways (3 to the fifth power). The mechanic was popularised by Aristocrat under the Reel Power brand and is simpler to certify than cluster pays. It generally produces higher hit frequency than a fixed-payline slot of the same RTP but smaller per-hit payouts.

Welcome Bonus

Sign-up Bonus First Deposit Bonus New Player Offer
iGaming Operations

A promotional credit or free spin package awarded to a new player on first registration or first deposit.

The welcome bonus is the single largest acquisition lever in iGaming and is typically structured as a match percentage on the first deposit, sometimes spread across the first three deposits, plus free spins. It carries wagering requirements, game weighting rules, max-bet caps, and country exclusions. Several markets restrict it, with Belgium banning welcome bonuses outright in 2024 and Germany capping the offer at 100 EUR per player.

Whistle-to-Whistle Ban

Pre-Watershed Sports Ban
Marketing & Affiliates

UK voluntary ban on TV gambling ads from five minutes before kick-off until five minutes after the final whistle of live sport.

Introduced in August 2019 by the Betting and Gaming Council, the ban covers all live televised sport before 9pm except horse and greyhound racing. Independent monitoring shows roughly a 97 percent reduction in children's exposure to gambling ads around live football. The ban is voluntary code, not statute, but breaches are referred to the ASA and UKGC.

White Label

White-label arrangement
Regulatory & Licensing

Commercial arrangement where a licensed operator hosts a brand owned by an unlicensed third party on its platform and licence.

In a white label arrangement, the licensed B2C operator carries full regulatory responsibility for the player-facing brand even though the brand is owned and marketed by another company. Regulators including the UKGC have warned that the licensee is fully accountable for AML, safer gambling, and advertising failings by the white-label partner. Several jurisdictions, including Sweden and parts of Australia, restrict or prohibit white-label models.

Withdrawal Processing Window

Payout Time Cashout SLA Withdrawal SLA Payout SLA
iGaming Operations

The maximum time between a player's withdrawal request and the funds being released by the operator.

Withdrawal processing windows are increasingly codified by regulators. The MGA Player Protection Directive requires withdrawals to be paid within five working days; the Dutch KSA expects same-day processing for verified players; Ontario rules disallow indefinite pending periods. Operators that delay payouts to encourage reverse withdrawal face enforcement action; UKGC fined several operators in 2023-2024 for opaque withdrawal flows.

Wolfsberg Group

AML & Financial Crime

An association of thirteen global banks that publishes industry-leading AML, sanctions and anti-bribery guidance.

Formed in 2000, the Wolfsberg Group publishes principles and FAQs that are widely treated as best-practice benchmarks by regulators and supervised firms. Key outputs include the Wolfsberg CBDDQ (Correspondent Banking Due Diligence Questionnaire), Sanctions Screening Guidance and Payment Transparency Standards. Although bank-focused, much of the guidance is applied by gambling operators particularly around correspondent payment-provider due diligence and sanctions tuning.

Methodology

Definitions are written for an operator-compliance audience and cite primary sources where one exists (regulator publication, FATF guidance, GLI standard, or equivalent). Where a canonical source does not exist, the entry is annotated. Reviewed quarterly. No legal advice.

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