Player protection
💰
Deposit, loss & session limits
Voluntary player-set caps on what can go in, what can be lost, and how long a session can run.
S 2.24 Cooling-off for relaxing limits
S 2.08 Systematic dissemination of RG information
S 2.23 Easy deposit and time-based limit setting
3 standards
AGLC 3.3.8 Players must be provided with responsible gambling controls that are sys…
AGLC 3.3.8 Players must be provided with responsible gambling controls that are sys…
AGLC 3.3.11 Where an internet gaming limit has been previously established by a play…
3 standards
RTS RTS 12D Limit increase cooling-off and reduction immediacy
RTS RTS 12A Accessible limit-setting and registration prompts
2 standards
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PPD 14(1)-(2) Mandatory and optional player limits
PPD 11(6)-(10) Removing or decreasing a self-exclusion
PPD 14(3)-(4) Limit offer at registration
PPD 14(6)-(8) Tightening versus relaxing limits
4 standards
EO 682 § 21 Mandatory deposit limit (daily, weekly or monthly — player's choice)
EO 682 § 23 Self-exclusion function with 24-hour cooling-off and 30-day minimum temp…
EO 684 § 15 Deposit limit before play (daily, weekly or monthly — player's choice)
EO 684 § 17 Betting self-exclusion: 24-hour cooling-off, 30-day minimum, permanent w…
4 standards
SIFS 2022:3 Ch 9 §12 Per-session stake and session-time limits
Ch14 §7 Mandatory deposit limits before play
2 standards
§ 6g Visible cumulative net-loss display
§ 6i Algorithmic early-risk detection (Früherkennung)
2 standards
RD 176/2023 art. 5 Default deposit limits on every new account
RD 176/2023 art. 30 Mandatory self-limit panel and always-on tools
RD 176/2023 art. 8 Young-adult safer defaults (18–25)
3 standards
R 432.651 Player-set deposit, wager, and time limits
R 432.709 Wager limits, voiding, and payout errors
2 standards
§ 69O-1.4(n)-(o) Deposit/spend/time limits and automated blocks
nj-bp-rg-automated-triggers NJ DGE Responsible Gaming Best Practices — Automated Trigger Minimums
2 standards
58 Pa. Code § 809.4 Deposit, wagering, time, and loss limits
OAC 2.4 Patron Account Controls: Deposit, Wager, and Time Limits
⛔
Self-exclusion registers
Binding registers that block a player who has identified themselves as at risk.
S 2.03 No targeting of high-risk, underage or self-excluded persons
S 2.14 Voluntary self-exclusion program
S 2.08 Systematic dissemination of RG information
S 3.01 Restriction to eligible individuals
S 2.13 Breaks in play (short-term)
5 standards
AGLC 3.5.3 All registered Operators must:
a) promote AGLC's self-exclusion program…
AGLC 3.5.4 Once a player self-excludes, the wager is brought to an end
AGLC 3.4.4 As AGLC updates the centralized list of banned and/or self-excluded indi…
AGLC 4.4.2 Only eligible individuals are permitted to create a player account, and…
AGLC 3.3.5 Responsible gambling information must be readily available, visible and…
AGLC 3.3.9 Registered Operators must make available the option for players to take…
6 standards
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LCCP SRCP 3.5.3 Self-exclusion, remote
LCCP SRCP 3.3.1 Responsible gambling information
LCCP SRCP 3.9.1 Identification of individual customers, remote
3 standards
PPD 11 Self-exclusion procedure
PPD 11(6)-(10) Removing or decreasing a self-exclusion
GACD 30(5) Multiple accounts, control framework
PPD 12-13 Pre-registration exclusion and record retention
PPD 13A Withdrawal of remaining funds during exclusion
5 standards
EO 682 § 23 Self-exclusion function with 24-hour cooling-off and 30-day minimum temp…
ROFUS — Lookup Pre-session ROFUS lookup
EO 684 § 17 Betting self-exclusion: 24-hour cooling-off, 30-day minimum, permanent w…
EO 682 § 6 Temporary gaming account (DKK 10,000 deposit cap, no payouts)
ROFUS — Registration Registration pathway on the operator site
ROFUS — Marketing suppression "No thank you to marketing" compliance
6 standards
Ch14 §12 Central self-exclusion register (Spelpaus)
Ch15 §2 No direct marketing to self-excluded players
Ch14 §11 Self-exclusion and panic-button exclusion
SIFS 2022:3 Ch 9 §14 Effect of exclusion on balances and withdrawals
4 standards
§§ 8, 8a–8d OASIS: the cross-operator exclusion register
Panik-Taste Permanent panic button for a 24-hour self-exclusion
§ 6h LUGAS Aktivitätsdatei — no parallel play across operators
§ 6c €1,000 monthly cross-operator deposit cap
§ 4(5) Full KYC before play — 18+, OASIS, identity proof
§ 22b Online poker: player-vs-player only, four-table cap, random seat allocat…
6 standards
L 13/2011 art. 6.2.c RGIAJ — the national self-exclusion register
RD 958/2020 art. 26 Internal self-exclusion alongside RGIAJ
L 13/2011 art. 6 Minors and prohibited categories may not open accounts
Orden EHA/3080/2011 art. 4 Player route into RGIAJ
Orden EHA/3080/2011 art. 5 Identity verification against DNI, NIE and DGOJ cross-checks
RD 176/2023 art. 30 Mandatory self-limit panel and always-on tools
6 standards
R 432.659 Suppression against minors, self-excluded players, and college athletes
R 432.647 Responsible Gaming Database enrolment and enforcement
R 432.649 Self-exclusion durations and reinstatement
R 432.653 Problem-gambling disclosures and helpline prominence
R 432.705 Athlete and official wager prohibitions
5 standards
§ 69O-1.4(n)-(o) Deposit/spend/time limits and automated blocks
§ 69G-69G-1.2 Mandatory exclusion list — who qualifies
§ 69G-69G-1.6 Forfeiture of winnings by excluded persons
§ 69O-1.2(y) Employee responsible-gaming training
nj-bp-rg-automated-triggers NJ DGE Responsible Gaming Best Practices — Automated Trigger Minimums
§ 69O-1.2(l) Terms, conditions, and patron protection page
6 standards
58 Pa. Code § 807.4 Prohibition on advertising to self-excluded and underage persons
58 Pa. Code § 809.5 Interactive gaming self-exclusion list
58 Pa. Code § 805.2 Interactive gaming account registration
58 Pa. Code § 803.3 Affiliate-marketing disclosures
58 Pa. Code § 809.6 Responsible gaming notices and on-screen disclosures
58 Pa. Code § 809.7 Self-imposed cool-off and time-out
6 standards
OAC 2.1 Ohio Voluntary Exclusion Program (VEP)
OAC 2.2 Excluded-Entity Duties: VEP Check and Marketing Suppression
2 standards
🛟
Responsible gambling & customer interaction
When operators must proactively contact a player showing signs of harm.
S 2.11 Readily available assistance for harmed players
S 2.02 OLG and iGaming Ontario responsible gambling policies
S 2.01 Harm identification and prevention policies
S 2.08 Systematic dissemination of RG information
S 2.10 Player risk profile monitoring
S 4.07 Accurate, non-misleading player information
6 standards
AGLC 3.3.2 In the interest of harm prevention, and to ensure responsible gambling p…
AGLC 3.3.4 Responsible gambling training must (see also Attachment 3.3):
a) provid…
AGLC 3.3.5 Responsible gambling information must be readily available, visible and…
AGLC 3.3.1 Registered Operators must have responsible gambling policies and procedu…
AGLC 3.3.3 Registered Operators must ensure management and staff receive mandatory…
AGLC 3.3.6 Advertising and marketing materials must contain a responsible gambling…
6 standards
RTS RTS 4A Risk assessment for speed-based outcomes
LCCP SRCP 3.4.3 Remote customer interaction
LCCP SRCP 3.1.1 Combating problem gambling
LCCP SRCP 3.3.1 Responsible gambling information
LCCP SRCP 3.4.4 Financial vulnerability check
LCCP 12.1.1 AML risk assessment & controls
5 standards
PPD 17A Minimum criteria for identifying at-risk players
PPD 16-17 RG policies, detection and intervention
PPD 19 Player-interaction audit trail
GACD 18 + Sch.1 Essential-component risk assessment
GACD 30(5) Multiple accounts, control framework
PPD 18 Staff training
6 standards
RG — Intervention Active intervention on high-risk play
EO 682 § 22 Monitoring of gambling behaviour, written internal rules and staff train…
EO 682 § 2 Customer registration and identity verification
EO 43/2025 § 3 Documented match-fixing risk assessment (EO 43/2025 § 3)
AML — Risk assessment Risk assessment and AML policies
§ 7 Hvidvaskloven Firm-wide ML/TF risk assessment (§ 7 AML Act)
6 standards
Ch14 §14 Staff training on responsible gambling
Ch14 §1 Duty of care to counteract excessive gambling
Ch14 §13 Customer service and availability
AML Act 2017:630 Ch 2 General risk assessment
4 standards
§ 6i Algorithmic early-risk detection (Früherkennung)
§ 6c €1,000 monthly cross-operator deposit cap
2 standards
RD 176/2023 art. 18 Triggered customer interactions for risk markers
RD 176/2023 art. 7 Intensive-player identification and enhanced monitoring
RD 176/2023 art. 8 Young-adult safer defaults (18–25)
3 standards
R 432.655 Responsible gaming training and intervention logs
nj-bp-rg-phased-intervention NJ DGE Responsible Gaming Best Practices — Phased Intervention Model
§ 69O-1.2(y) Employee responsible-gaming training
2 standards
58 Pa. Code § 809.2 Interactive gaming compulsive and problem gambling plan
OAC 2.3 Disordered and Problem Gambling Plan
🪪
Age verification & minors
How each market proves a player is of legal age, and how minors are kept out of marketing.
S 2.03 No targeting of high-risk, underage or self-excluded persons
S 3.01 Restriction to eligible individuals
2 standards
AGLC 3.1.1 Minors must not enter or remain on an iGaming site
AGLC 3.1.2 Minors must not be facilitated to engage in an iGaming activity
AGLC 3.1.3 Registered Operators of an iGaming site must have a program in place to…
3 standards
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PPD 26 Policies to prevent minors from playing
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Ch15 §5 Sponsorship on products used by minors
Ch14 §3 Age verification at account opening and on-premises
2 standards
Minors Advertising must not target or appeal to minors
L 13/2011 art. 6 Minors and prohibited categories may not open accounts
R 432.659 Suppression against minors, self-excluded players, and college athletes
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58 Pa. Code § 813.5 Underage play prevention
58 Pa. Code § 807.4 Prohibition on advertising to self-excluded and underage persons
2 standards
OAC 5.1 Patron Identity Verification and Age 21 Gate
Financial integrity
🔐
KYC / identity verification
What a player must prove before a first deposit or withdrawal.
S 5.70 Withdrawal authorization and identity verification
S 5.69 Deposit authorization and identity verification
S 6.03 Source of funds and suspicious activity
3 standards
AGLC 4.4.23 Players may be permitted to deposit funds into or withdraw funds from th…
AGLC 2.2.6 The following are registration requirements for ATFs:
a) Prior to issuin…
2 standards
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LCCP 17.1.1 Customer identity verification
GACD 30 Registration requirements
AML — CDD / EDD Customer due diligence and enhanced due diligence
EO 682 § 2 Customer registration and identity verification
EO 682 § 6 Temporary gaming account (DKK 10,000 deposit cap, no payouts)
EO 43/2025 § 8 DGA athlete-watchlist screening and enhanced CDD (EO 43/2025 §§ 7–8)
4 standards
SIFS 2022:3 Ch 9 §5 PEP and sanctions screening
AML Act Ch 3 Customer due diligence
2 standards
§ 4(5) Full KYC before play — 18+, OASIS, identity proof
L 10/2010 art. 11 Enhanced due diligence and source-of-funds
Orden EHA/3080/2011 art. 5 Identity verification against DNI, NIE and DGOJ cross-checks
L 10/2010 art. 7 Customer due diligence at onboarding and ongoing
RD 176/2023 art. 7 Intensive-player identification and enhanced monitoring
4 standards
R 432.639 Internet gaming account registration
§ 69O-1.3(b) Account registration, KYC, and encryption
nj-bp-kyc-account-creation NJ DGE KYC Best Practices — Account Creation Data & Authentication
nj-bp-kyc-manual-and-deceased NJ DGE KYC Best Practices — Manual KYC Controls & Deceased-Person Blocks
3 standards
58 Pa. Code § 805.2 Interactive gaming account registration
58 Pa. Code § 813.4 Anti-money laundering and KYC
2 standards
OAC 5.1 Patron Identity Verification and Age 21 Gate
🧾
Anti-money-laundering
Financial-crime controls, suspicious-activity reporting and source-of-funds review.
S 6.03 Source of funds and suspicious activity
S 6.02 AML policies aligned with PCMLTFA
S 1.07 Organizational structure and duty segregation
S 1.13 Transparent engagement with the Registrar
S 1.21 Affiliate marketing restrictions
S 1.22 Cessation of unregulated activities requiring registration
6 standards
AGLC 5.8.3 Suspicious Transaction Reporting (STR) - Registered Operators and regist…
AGLC 4.4.4 Relevant player information must be collected and saved upon registratio…
AGLC 5.8.2 Reasonable measures must be in place to identify and prevent suspected m…
AGLC 2.2.6 The following are registration requirements for ATFs:
a) Prior to issuin…
AGLC 2.2.7 No iGaming Supplier registration may be issued to an applicant unless th…
AGLC 2.4.10 The applicant must ensure that it, and all other parties to the applicat…
6 standards
RTS RTS 12A Accessible limit-setting and registration prompts
LCCP 12.1.1 AML risk assessment & controls
LCCP SRCP 5.1.11 Direct electronic-marketing consent
2 standards
PPD 12-13 Pre-registration exclusion and record retention
GACD 30 Registration requirements
PPD 14(3)-(4) Limit offer at registration
PPD 30 Withdrawal restrictions and non-cancellation
4 standards
AML — Monitoring / STR Transaction monitoring and STR reporting
EO 682 § 7 Electronic ID for account creation, new-device login and transactions
EO 684 § 7 Electronic ID for betting account creation and transactions
EO 682 § 2 Customer registration and identity verification
ROFUS — Registration Registration pathway on the operator site
5 standards
AML Act Ch 4 Suspicious transaction reporting
SIFS 2022:3 Ch 9 §2 Registration before first stake
SIFS 2022:3 Ch 11 Game instructions, pay tables and pots
3 standards
§ 2(1) no. 15 / § 43 GwG Suspicious transaction reporting to the FIU under the Geldwäschegesetz
§ 5(2) Live-event advertising restriction
§ 9(1) no. 5 IP blocking — struck down in March 2025, legislative fix pending
3 standards
RD 958/2020 art. 21 Registered User Account (cuenta de usuario registrado)
RD 958/2020 art. 15 Television, radio and video-sharing hours restriction
RD 958/2020 art. 27 Payments limited to instruments in the player's name
RD 176/2023 art. 29 Withdrawal requests must be honoured without obstruction
4 standards
R 432.665 AML program and SAR filings
R 432.639 Internet gaming account registration
R 432.663 Affiliate compensation and vendor registration
R 432.671 Disciplinary action and administrative complaints
4 standards
§ 69O-1.3(b) Account registration, KYC, and encryption
58 Pa. Code § 813.4 Anti-money laundering and KYC
58 Pa. Code § 803.2 Service-provider registration and certification
58 Pa. Code § 805.2 Interactive gaming account registration
3 standards
OAC 3.3 Campus Advertising Restriction
🏦
Customer funds protection
Segregation, trust accounts, and reserve calculations that protect player balances on insolvency.
S 5.76 Clear, accessible display of player funds balance
S 5.52 Segregation of software development roles
S 1.07 Organizational structure and duty segregation
S 5.74 No credit to players
S 5.75 No negative player balance
S 3.17 Notification of funds in dormant accounts
6 standards
AGLC 4.4.24 Registered Operators must ensure that players receive their funds relate…
AGLC 4.4.17 Reasonable efforts must be made to inform players of player funds remain…
AGLC 4.4.25 No player’s account is permitted to have a negative funds balance
AGLC 5.5.4 All software development must be segregated during and after the release…
AGLC 4.4.26 Players must be provided with a clear and accurate representation of the…
AGLC 4.4.23 Players may be permitted to deposit funds into or withdraw funds from th…
6 standards
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LCCP 4.1.1 Segregation of customer funds
GACD 39 Monthly Player Funds Report (PFR)
EO 682 § 11 Player funds held in a non-offsetting bank account
Ch 13 §7 Player funds held separately from the licence-holder's own funds
§ 6b GlüStV 2021 Player funds held in a segregated, insolvency-protected account under §…
L 13/2011 art. 14.3 Segregation of player funds from operating funds
R 432.667 Segregated player-fund reserve
R 432.643 Approved funding methods and deposit-source records
2 standards
§ 69O-1.3(j) Segregated patron-funds account
58 Pa. Code § 805.3 Account funding and withdrawals
OAC 5.3 Reserve Funds Covering Patron Balances
🗄️
Data retention & record keeping
How long wager logs, account events and game rounds must be retained.
S 5.47 Logging and response to inappropriate use
S 4.03 Compensating controls for logging interruption
S 4.18 Logging of detection activities
S 5.03 Access logging and traceability to individuals
S 5.10 Security monitoring, logging and escalation
S 5.45 Log of account owners
6 standards
AGLC 4.3.3 There must be a mechanism in place to ensure that if logging is interrup…
AGLC 4.3.18 Games must pay out accurately and completely within a reasonable time of…
AGLC 4.12.8 The submitting party must maintain records of testing and ATF certificat…
AGLC 5.1.8 iii) Registered Operators must ensure adequate logging to capture and mo…
AGLC 5.4.7 A log of all account owners must be kept, maintained, reviewed at least…
AGLC 5.5.5 An effective audit trail of authority and management review of code for…
6 standards
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PPD 12-13 Pre-registration exclusion and record retention
PPD 19 Player-interaction audit trail
2 standards
AML — Records Record keeping and DGA audit access
Ch16 §5 Five-year data retention
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R TS-LOGGING System logging and retention
§ 69O-1.8 Mandatory gaming system logging
58 Pa. Code § 805.5 Account statements and transaction history
58 Pa. Code § 814.2 Books, records, and reports
2 standards
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Product & game integrity
🎲
RNG fairness & game integrity
Random-number generator certification, statistical testing, and RTP disclosure.
S 4.08 Approval or certification of games and systems
S 4.26 Random selection mechanism for game elements
S 4.27 Monitoring and inspection of randomness mechanisms
3 standards
AGLC 4.3.12 Where there are suspected game or system faults that may impact game int…
AGLC 4.3.8 All iGaming games, random number generators and components of iGaming sy…
AGLC 4.10.7 Combining multiple slots titles in a way which facilitates simultaneous…
AGLC 4.7.6 A mechanism must be in place to randomly select game elements used to de…
AGLC 4.12.5 ATF certifications must:
a) only be issued by ATFs that are registered…
AGLC 4.12.2 Components, gaming platforms and software must meet minimum testing requ…
6 standards
RTS RTS 7A Acceptably random RNG
RTS RTS 9B Jackpot system fairness and security
RTS RTS 9A Jackpot rules availability
RTS RTS 3C Information about winning chances
RTS RTS 6A Parity between play-for-free and play-for-money
RTS RTS 7B Fair implementation according to rules
6 standards
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PPD 22 Minimum 85% RTP for online repetitive RNG games
GACD 18 + Sch.1 Essential-component risk assessment
GACD 19 Adding games, prior approval triggers
GACD 23-24 Certification and critical-element changes
PPD 23 Testing-lab certification
PPD 24-25 MGA audit and game-withdrawal powers
6 standards
SCP.01.00 Random Number Generator (RNG) requirements
SCP.07.03 Requirements for games — online casino
§ 36 Marketing of games — fairness, no under-18 targeting, no celebrity misre…
3 standards
SIFS 2022:3 Ch 13 §1 Statistical test battery
SIFS 2022:3 Ch 13 §2 Independence of RNG from game outcome logic
SIFS 2022:3 Ch 11 Game instructions, pay tables and pots
Ch14 §5 No near-miss or deceptive outcomes
Ch14 §4 Information obligation in Swedish
SIFS 2022:3 Ch 15 §4 Symbol and pay-table consistency
6 standards
Cert Every German game build must be lab-certified
Resolución DGOJ RNG art. 3 Random number generator certification
RD 958/2020 art. 11 Game-rule transparency and RTP disclosure
Orden HAC/265/2024 art. 2 Technical approval of the gaming platform before operation
Resolución DGOJ Técnica art. 4 Internal Control System (Sistema Técnico de Juego)
Resolución DGOJ Incidencias art. 7 Operational incident reporting to DGOJ
5 standards
R TS-RNG RNG certification and periodic re-test
R TS-GAME-RULES Game rules, pay table, and RTP disclosure
R 432.637 Supplier licence for game content and critical equipment
3 standards
§ 69O-1.5(j)-(r) Game fairness, play rules, and disconnect handling
58 Pa. Code § 812.2 Independent laboratory testing required
58 Pa. Code § 811.2 Authorized interactive games
58 Pa. Code § 811.3 Rules of the game disclosure
3 standards
OAC 6.1 Independent Testing Laboratory Certification of Systems
🎮
Game design & in-game protections
Spin durations, stake caps, autoplay bans, reality-check prompts and loss indicators.
S 2.16 Prevent extended and impulsive play
AGLC 4.10.5 Game designs and features must help to prevent extended, continuous and…
RTS RTS 2E Net position display (casino)
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EO 682 § 35(5) Minimum 3 seconds between game executions (§ 18(3) permits only)
SIFS 2022:3 Ch 9 §12 Per-session stake and session-time limits
Ch14 §11 Self-exclusion and panic-button exclusion
Ch14 §6 Active stake confirmation
3 standards
§ 22a caps Slot mechanic caps: €1 stake, 5-second spin, no autoplay, no jackpots
Panik-Taste Permanent panic button for a 24-hour self-exclusion
2 standards
RD 176/2023 art. 11 Session reality checks and session-time alerts
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§ 69O-1.5(j)-(r) Game fairness, play rules, and disconnect handling
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Conduct, bonuses & ads
🎁
Bonus & promotion rules
Wagering requirements, term-change prohibitions, bonus-cap rules, and promotional-credit tax caps.
S 2.06 Inducement and bonus disclosure
S 2.05 Restrictions on inducement advertising
S 2.07 Opt-in consent for direct marketing
S 5.57 Documented promotion of code through environments
4 standards
AGLC 5.5.9 The promotion or movement of code from testing through other environment…
AGLC 5.5.10 All promotion of code from development to production must only be perfor…
AGLC 4.3.6 Prior to placing a bet or wager, the player must be provided with suffic…
AGLC 4.10.9 For slots games, the gaming system must not permit a customer to reduce…
AGLC 4.11.13 Registered Operators must ensure that no independent third parties that…
5 standards
RTS RTS 6A Parity between play-for-free and play-for-money
RTS RTS 14A Prohibition on encouraging continuation and loss-chasing
2 standards
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PPD 14(1)-(2) Mandatory and optional player limits
MKT — Bonus caps DKK 1,000 bonus cap and 10x wagering ceiling
EO 682 § 29 Sales-promotion cap: DKK 1,000 value, 10x wagering, 60-day window
EO 682 § 30 Promotions must be offered to at least 100 players on the same terms
EO 684 § 22 Betting promotions: DKK 1,000 cap, 10x wagering, 60-day window
4 standards
Ch14 §9 (terms) Transparent bonus terms
Ch14 §9 One-bonus rule
2 standards
Bonuses Bonus offers must be transparent and non-misleading
§ 5(7) Promoting unlicensed operators is prohibited
2 standards
RD 958/2020 art. 16 Welcome-bonus ban and limits on registered-user promotions
RD 176/2023 art. 8 Young-adult safer defaults (18–25)
RD 958/2020 art. 37 Affiliate accreditation and traceability
3 standards
R PROMO-DEDUCTION Promotional-credit deduction cap
R 432.661 Bonus offer transparency
R 432.647 Responsible Gaming Database enrolment and enforcement
3 standards
§ 69O-1.4(q) Bonus and promotional offer records
§ 69D-1.37 Account-based wagering system procedures
2 standards
58 Pa. Code § 807.3 Promotion and bonus terms
58 Pa. Code § 807.4 Prohibition on advertising to self-excluded and underage persons
2 standards
OAC 3.4 Free, Risk-Free, and Bonus Offer Rules
OAC 3.5 Affiliate Marketer Obligations
OAC 2.2 Excluded-Entity Duties: VEP Check and Marketing Suppression
3 standards
📣
Marketing & advertising
Content standards, audience targeting limits, and mandatory RG disclosures on every creative.
S 2.05 Restrictions on inducement advertising
S 2.04 Truthful and non-misleading marketing
S 2.07 Opt-in consent for direct marketing
S 1.21 Affiliate marketing restrictions
S 2.03 No targeting of high-risk, underage or self-excluded persons
S 2.06 Inducement and bonus disclosure
6 standards
AGLC 3.3.6 Advertising and marketing materials must contain a responsible gambling…
AGLC 4.11.13 Registered Operators must ensure that no independent third parties that…
AGLC 3.5.3 All registered Operators must:
a) promote AGLC's self-exclusion program…
3 standards
RTS RTS 7C Prevention of misleading game design
RTS RTS 15A Live broadcast delay disclosure
2 standards
LCCP 16.1.1 Responsible placement of digital adverts
LCCP SRCP 5.1.6 Compliance with advertising codes
LCCP SRCP 5.1.11 Direct electronic-marketing consent
3 standards
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§ 36 Marketing of games — fairness, no under-18 targeting, no celebrity misre…
MKT — Disclosures Required disclosures in every advertisement
ROFUS — Marketing suppression "No thank you to marketing" compliance
MKT — Audience Audience protection: under-18s and vulnerable persons
MKT — Affiliates Affiliate oversight
§ 26 Minimum age 18
6 standards
Ch15 §2 No direct marketing to self-excluded players
Ch15 §3 Mandatory marketing disclosures
Ch15 §1 Moderation in marketing
Ch15 §5 Sponsorship on products used by minors
Ch14 §12 Central self-exclusion register (Spelpaus)
Ch15 §6 Radio/TV ban for unlicensed operators
6 standards
§ 5(2) Live-event advertising restriction
Minors Advertising must not target or appeal to minors
§ 5(3) Ban on active-athlete and official endorsement
§ 5(1) The 9pm to 6am broadcast window for slots, poker and casino
Bonuses Bonus offers must be transparent and non-misleading
§§ 284–287 StGB Criminal liability for unlicensed gambling and its advertising
6 standards
RD 958/2020 art. 13 No celebrities, athletes or public figures in ads
RD 958/2020 art. 19 Social-media, influencers and closed-channel rules
RD 958/2020 art. 15 Television, radio and video-sharing hours restriction
RD 958/2020 art. 37 Affiliate accreditation and traceability
RD 958/2020 art. 26 Internal self-exclusion alongside RGIAJ
RD 958/2020 art. 16 Welcome-bonus ban and limits on registered-user promotions
6 standards
R 432.657 Advertising content standards
R 432.659 Suppression against minors, self-excluded players, and college athletes
R 432.663 Affiliate compensation and vendor registration
3 standards
§ 69O-2.1 Reciprocal agreements and non-permit-holder premises ban
§ 69D-1.37 Account-based wagering system procedures
2 standards
58 Pa. Code § 807.4 Prohibition on advertising to self-excluded and underage persons
58 Pa. Code § 807.2 Interactive gaming advertising content standards
58 Pa. Code § 803.3 Affiliate-marketing disclosures
3 standards
OAC 3.3 Campus Advertising Restriction
OAC 3.2 Prohibited Targeting and Misleading Claims
OAC 3.1 Required Advertising Content and Helpline
OAC 3.5 Affiliate Marketer Obligations
OAC 3.4 Free, Risk-Free, and Bonus Offer Rules
OAC 2.2 Excluded-Entity Duties: VEP Check and Marketing Suppression
6 standards
⚖️
Complaints & dispute resolution
Internal complaint handling and the regulator or ADR escalation path.
S 1.16 Recording and timely resolution of complaints
S 4.02 Appropriate records of transactions and game state
S 1.15 Player contact mechanism for issues and complaints
S 5.10 Security monitoring, logging and escalation
S 5.66 Bug identification and remediation
5 standards
AGLC 4.11.9 Registered Operators are the first point of contact in resolving custome…
AGLC 4.3.2 Accurate and complete records of transaction and game state and play inf…
AGLC 2.6.6 The Board shall decide whether to hold a hearing based on the Incident R…
AGLC 5.1.8 e) Annual independent assessment of the gaming system and related compon…
4 standards
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LCCP SRCP 6.1.1 Complaints and disputes
PPD 39 Complaints procedure and registered ADR referral
Complaints — DGA / Tribunal Escalation to the DGA and National Tax Tribunal
Complaints — Operator Operator internal complaints procedure
2 standards
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Minors Advertising must not target or appeal to minors
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R 432.671 Disciplinary action and administrative complaints
§ 69O-1.2(r) Patron complaint investigation and escalation
§ 69O-1.2(l) Terms, conditions, and patron protection page
§ 69G-69G-1.7 Petition for removal from the exclusion list
3 standards
58 Pa. Code § 811.5 Player complaint and dispute resolution
58 Pa. Code § 801.6 Waivers and petitions for interactive gaming
2 standards
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Key persons & fit-and-proper
Who must pass a suitability test before an operator can launch, and what triggers re-examination.
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AGLC 2.4.4 An applicant's key employees include individuals that exercise influence…
AGLC 2.3.5 A personnel security screening process must be in place for any director…
AGLC 2.4.1 A background check is conducted on an applicant, applicant’s associates…
AGLC 2.4.13 The iGaming Supplier must notify AGLC immediately if there is a change a…
AGLC 2.5.1 AGLC may not consider an objection based on social or moral concerns, co…
5 standards
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GACD 6(1) Eight key functions for remote B2C licensees
GACD 5 Notification timelines for key function appointments
GACD 12 Key person self-reporting obligations
3 standards
EO 43/2025 § 5 Insider-betting prohibition: owners, directors, oddsmakers and relations…
B2B licence B2B game-supplier licence (from 1 January 2025)
2 standards
Ch4 §4 Fit-and-proper assessment
AML Act Ch 6 Internal controls and appointed officer
2 standards
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L 13/2011 art. 13 Fit-and-proper and honorabilidad of directors and major shareholders
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§ 69D-1.6 Monthly iGaming gross revenue reports
58 Pa. Code § 802.3 Interactive gaming operator license
OAC 1.2 Key Employee, Gaming Employee, and Supplier Licensing
OAC 1.1 Sports Gaming Proprietor Licensure (Type A, B, C)
2 standards
