All 61 Danish standards,
organised by theme

Section 1 sets out the four statutory purposes against which all operator conduct is measured: (1) keep gambling consumption at a moderate level; (2) protect young people or other vulnerable persons from being exploited through gambling or developing an addiction to gambling; (3) protect players by ensuring games are offered in a fair, responsible and transparent manner; and (4) ensure public order and prevent gambling from serving as a support for crime.

The offering or arranging of games in Denmark requires a permit from the Danish Gambling Authority (§ 3). Betting permits are granted under § 11 and online casino permits under § 18, each for up to five years at a time. Game suppliers to § 11 or § 18 licensees must themselves hold a § 24 a permit. Applicants (and, for companies, beneficial owners and management) must also satisfy the fit-and-proper conditions of §§ 26, 28 and 29.

Section 34 prohibits receiving bets from, or otherwise communicating participation by, persons under 18. A narrow exception in § 34(3) permits contributions from persons aged 16+ for land-based lotteries and class lotteries under §§ 6 and 8. Separately, § 26(1)(1) requires operator-side applicants to be at least 21 — this is an operator fit-and-proper condition, not a player age.

Section 35 prohibits a licensee from granting the player credit for participation in games. Stakes must be funded from the player's own already-deposited balance; structures that advance play against a future deposit, unsettled cashback or third-party finance are inconsistent with this statutory rule.

Section 36 sets five cumulative marketing rules: the chance of winning must be presented correctly and in a balanced way; games must be produced as an entertainment offer; neither communication design nor media selection may target children and young people under 18; celebrity endorsements must not falsely imply that gambling contributed to the celebrity's success; and content must not imply that gambling solves financial problems or confers social acceptance.

The Danish Gambling Authority supervises compliance with the Act, rules made under it, and individual licence terms (§ 46). Inspectors may, upon proper identification and without a court order, inspect licensee and game-provider premises and technical facilities, books, accounting material, correspondence and other documents — whether on paper or electronic media (§ 47). The DGA may issue injunctions requiring unlawful matters to be put in order or to cease immediately or within a specified period (§ 49 a); non-compliance with a § 49 a decision is a ground for licence revocation under § 44.

Section 63 a requires the Danish Gambling Authority to publish fines, convictions and partial convictions (or summaries thereof) for violations of the Act and regulations issued under it, naming the company or personally owned enterprise concerned. Publications remain on the DGA website for 5 years.

Section 65 prohibits the payment processing of stakes and winnings to and from an illegal gaming provider, as well as the transmission of information on a communication network to an illegal gaming system. Licensees, payment partners and affiliates operating in the Danish market must ensure their commercial and technical arrangements do not route bets, winnings or traffic to unlicensed providers.

Section 59 criminalises the intentional or grossly negligent offering, arranging or supplying of games in Denmark without a permit under the Act, with a sanction of a fine or imprisonment for up to six months. This establishes personal criminal exposure for officers of unlicensed operators and is the backstop to the § 3 permit requirement.

To participate in an online casino, a player must be registered as a customer with the licensee. Only natural persons may be registered. The licensee must obtain the customer's name and social security number (or equivalent) and confirm it with documentation, with the scope of documentation set by risk assessment.

The licensee must create a gaming account for each registered player and provide access to the balance, gaming history (bets, winnings, losses), deposits and withdrawals. That information must be available to the player for at least 90 days. Account statements must be provided on request and no inactivity fee may be charged.

Until identity is verified, only a temporary gaming account may be opened. Deposits into a temporary account may not exceed DKK 10,000. Funds cannot be paid out from a temporary account. If documentation is not submitted within 30 days of request the temporary account must be closed. A temporary account cannot be created for a player listed in ROFUS.

The licensee must ensure an electronic ID is used when creating a gaming account, on first login from a new device, and when changing registration information. The electronic ID must come from a Danish national identification scheme or a DGA-approved scheme, with a security level of significant or higher. Deposits, withdrawals and changes to the payment instrument must also use electronic ID or strong customer authentication under the Payments Act.

Funds held in players' gaming accounts are entrusted funds that must be deposited in a non-offsetting bank account separate from the licensee's own funds, to which only the licensee has access. The funds may only be paid out to the player and must be secured against the licensee's insolvency. The non-offsetting account must at all times hold at least the total amount across all player gaming accounts.

A clock must be available on the licensee's website to allow the player to monitor the time spent on the game page. The clock must be easily visible to the player at all times.

A player must set a deposit limit before gaming can commence. The player must be able to choose whether the limit is daily, weekly or monthly. Apart from an upper cap, the amounts must not be predetermined by the licensee. A player's request to increase a previously set deposit limit may not take effect until 24 hours have passed.

The licensee must familiarize itself with the player's gambling patterns and take measures to prevent and stop the development of problematic gambling behaviour and gambling addiction. The licensee must maintain written internal rules and procedures covering duty of care, recording, storage of information about gambling behaviour and player risk assessment. Training and instruction programmes are required for relevant employees. Behaviour and risk-assessment information must be retained for 5 years.

The licensee must provide a function enabling the player to request temporary or permanent exclusion from the licensee's games. A temporary exclusion cannot be less than 30 days, however the player must also have the option of a 24-hour short-term break (cooling-off period). Permanent exclusion closes the gaming account and terminates the customer relationship; the player may not re-register until at least 1 year after account closure. Players who self-exclude must be informed of counselling and treatment options at a Danish treatment centre.

A sales-promotion measure may not have a value or average value of more than DKK 1,000. A deposit or stake requirement to obtain the promotion must correspond to 100% of the awarded promotion value. The wagering requirement may not exceed 10x the value of the deposit plus awarded amount combined. Winnings won through the promotion carry no wagering requirement. Eligible games must contribute 100% toward the play-through. The player must have a minimum of 60 days to fulfil any conditions. If wagering applies, a concrete amount example must be shown in the offer.

Promotions may not be offered to individual players on terms that differ from those offered to others. They must be offered to all players who play within the same specified amount range or meet another criterion. The range or criterion must be set so that the promotion is offered to at least 100 players. A player's inactivity may not be a selection criterion for promotions.

When closing a gaming account, the licensee must pay the balance from the player's gaming account to the player as soon as possible and no later than 5 working days after closure. No fee may be charged for the closure. Where a temporary account is closed under § 6(2), only deposited funds may be returned; winnings accrue to the licensee. Licensee-initiated closures must carry a reasoned decision with documentation to the player, with a copy to the DGA.

For a permit issued pursuant to § 18(3) of the Gambling Act, the gaming system must ensure that a minimum of 3 seconds elapse between each execution of a given game, where 'execution' means the time from the start of the game until the result is presented to the player.

The licensee must ensure an electronic ID is used when creating a betting account, on first login from a new device, and when changing registration information. The electronic ID must be from a Danish national identification scheme or a DGA-approved scheme with security level significant or higher. Deposits, withdrawals and changes to the payment instrument must also use electronic ID or PSD2 strong customer authentication.

For online betting, a player must set a deposit limit before gaming can commence, choosing whether the limit is daily, weekly or monthly. Amounts (apart from an upper cap) must not be predetermined by the licensee, and a request to increase a previously set limit may not take effect for 24 hours.

The licensee must provide a function enabling the player to request temporary or permanent self-exclusion. Temporary exclusion cannot be less than 30 days, alongside a 24-hour cooling-off option. Permanent exclusion closes the account and terminates the customer relationship, with re-registration barred for at least 1 year. The licensee must inform self-excluding players of counselling and treatment at a Danish treatment centre.

For online betting, promotional offers are subject to the same structural rules as online casino: value capped at DKK 1,000, wagering ≤ 10x, deposit/stake must be 100% of the awarded amount, winnings from the promotion carry no wagering, and the player has at least 60 days to fulfil conditions.

When closing a betting account, the licensee must pay the balance to the player as soon as possible and no later than 5 working days after closure. No fee may be charged. Where the licensee initiates closure, a reasoned decision with documentation must be sent to the player, with a copy to the DGA.

Betting-licence holders must identify and assess the risk of being misused for match-fixing. The assessment must be based on the licensee's business model and cover risk factors related to players, betting offers, stakes, payment methods, delivery channels and conflicts of interest. It must be documented and kept continuously up to date. Written policies, procedures and controls (§ 4(1)) and mandatory staff and retailer training (§ 4(2)) operationalise the assessment.

The licensee must ensure that beneficial owners, board members, executives, persons involved in setting odds, and their close relations do not place bets with the licensee. Where odds-setting is outsourced, the licensee must ensure the supplier does not allow its oddsmakers to bet with the licensee. Separately, persons participating in an event may not be involved in setting odds on that event.

The DGA (Spillemyndigheden) maintains a list of athletes in Denmark who may influence the outcome of a sporting event on which bets are offered, containing name, date of birth, sport and club. At onboarding, licensees must screen new players against the list; after onboarding they must screen on an ongoing basis. Enhanced customer-due-diligence procedures apply where risk is elevated, including where the player is on the list, bets mainly on higher-risk events, is support personnel (coaches, managers, agents, team staff, officials, doctors, other medical personnel, parents), places unusual stakes relative to what is known about them or the event, or where criminal activity is suspected.

The betting system must be configured so the licensee is able to identify suspicious betting behaviour linked to match-fixing. The licensee must refuse to accept a stake on a bet where it knows of, or has reasonable suspicion of, match-fixing. Where a bet is under investigation for match-fixing, the licensee must withhold payout if it cannot be ruled out that the player had knowledge of the fix — payout may be released only if withholding would harm an investigation (§ 12). Investigation findings must be recorded and retained for 5 years (§ 11(2)).

The licensee must immediately notify Spillemyndigheden (the DGA) where it knows of, suspects, or has reasonable grounds to suspect that a bet or event has or has had a connection to match-fixing. The duty applies even where the bet(s) were not placed or carried out. Notification must be filed digitally in Danish or English and must include a description of the factual circumstances together with supporting documentation.

Licensees must operate a special, independent and autonomous channel through which employees can report breaches, or potential breaches, of the executive order committed by the licensee — including by employees, beneficial owners, board members, executives and persons involved in setting odds. Reports must be capable of being made anonymously. The scheme applies to licensees with more than five employees and must be in place no later than three months after the sixth employee is hired. Employees and former employees must not suffer adverse treatment or consequences for reporting; non-disclosure agreements must preserve the right to report to public authorities; personnel handling reports are bound by confidentiality.

Random Number Generators used for casino games must be independently certified to the DGA's statistical and security requirements before go-live. From 2026, recertification is triggered by changes affecting compliance rather than an automatic annual cycle.

The operator's base platform — covering player-account handling, transaction ledgers and session management — must meet the DGA's baseline set out in SCP.02.00 (February 2025 edition).

Each online-casino game must comply with SCP.07.03 on stake and win display, theoretical return-to-player disclosure, and prohibited mechanics.

Operators must transmit gambling data — accounts, bets, deposits, withdrawals and exclusion events — to the DGA's SAFE data warehouse on a continuous basis for supervision and reconciliation.

Outbound regulatory reports must be signed using the TamperToken mechanism so the DGA can detect tampering and verify provenance.

Since 1 January 2025, suppliers of games to Danish-licensed B2C operators must themselves hold a DGA supplier licence, bringing the supply chain inside the inspection and AML perimeter.

Before allowing a player to log in or deposit, operators must check the player against ROFUS in real time and block access for any excluded player.

Operators must enable players to register for temporary or permanent ROFUS exclusion directly from their platform, without friction or dissuasion.

ROFUS registration also flags a player as opted out of gambling marketing. Operators must suppress all direct marketing to that player and extend the suppression to affiliates acting on their behalf.

Licensed operators must display the DGA licence label and contact details for the StopSpillet helpline on every player-facing surface, with links to treatment resources.

Before a player gambles, they must receive information about the 18+ age limit, the risks of gambling and available treatment, prepared in collaboration with a recognised treatment centre.

The DGA expects operators to actively monitor high-stake or distressed players and to intervene where indicators warrant, escalating to permanent exclusion where needed.

Gambling operators listed in § 1, stk. 1, nr. 19 of the AML Act are obliged entities and must identify, assess and document the firm's ML/TF risk (§ 7) and maintain written AML policies, procedures and controls covering risk management, CDD, investigation/notification, record-keeping, staff screening and internal control (§ 8, stk. 1). All staff including management must receive adequate AML training (§ 8, stk. 6). Separately, Denmark-based operators that offer games in other EU/EEA states — and that do not hold a Danish Gambling Act licence — must register in the DGA's AML register under Executive Order 239/2025.

Gambling operators must carry out customer due diligence when stakes, payouts or both reach EUR 2,000 — whether in a single transaction or in linked transactions (§ 10, nr. 3). CDD covers collecting identity data, verifying it against reliable and independent sources, identifying beneficial owners, recording the purpose of the business relationship and monitoring it on an ongoing basis (§ 11, stk. 1). A temporary gambling account may be opened before verification, but verification must be completed as soon as possible and no later than 30 days after registration (§ 14, stk. 4); if CDD cannot be completed, the relationship must be terminated and a SAR considered (§ 14, stk. 5). Enhanced due diligence is mandatory for higher-risk situations, including customers established in high-risk third countries on the EU Commission list (§ 17) and politically exposed persons, their relatives and close associates (§ 18).

Operators must investigate the background and purpose of complex, unusually large or patterned transactions and of any unusual activity lacking an obvious economic or lawful purpose, and must note and retain the results (§ 25). Knowledge, suspicion or reasonable grounds to suspect money-laundering or terrorist financing triggers an immediate SAR to the Hvidvasksekretariat — the Danish FIU located at the National Unit for Special Crime (NSK) (§ 26, stk. 1; § 29). Transactions that have not yet been executed must be withheld until after the SAR has been filed (§ 26, stk. 3). It is prohibited to disclose that a SAR has been filed or is being considered (§ 38).

Operators must retain CDD records (identity and verification data, copies of ID documents), documentation and records of transactions, and records of § 25 investigations (§ 30, stk. 1); the default retention period under hvidvaskloven is five years. The DGA (Spillemyndigheden) is the AML supervisor for gambling operators under § 65, stk. 1 and may order corrective measures within a set deadline under § 66; reactions (including transfer to police) are published on the DGA website under § 68.

Gambling operators must identify and assess their ML/TF risk by reference to the business model, covering customer, product, service, transaction, delivery-channel and geographic risk factors. The assessment must be documented and continuously updated (§ 7, stk. 1).

Operators must operate an independent, autonomous whistleblower channel allowing staff to report actual or potential breaches of the AML Act, including anonymously (§ 35, stk. 1). Employees and former employees must not be subjected to unfavourable treatment or consequences as a result of having made a report (§ 36, stk. 1).

Spillemyndigheden is the AML supervisor for gambling operators and may order corrective measures within a set deadline (§§ 65-66). AML reactions and police referrals are published on the DGA website, naming the legal or natural person concerned (§ 68, stk. 1). Intentional or grossly negligent breaches of core AML duties — including §§ 7, 8, 10, 11, 14, 17, 18, 25, 26 and 30 — are punishable by fine; particularly serious or extensive intentional breaches may carry up to 2 years' imprisonment (§ 78, stk. 1-2).

Denmark-based game providers that offer games in other EU/EEA states and do not hold a Danish Gambling Act licence must register in the DGA's AML register (EO 239/2025 §§ 1-2). Registration is electronic via the DGA form and must be filed within 14 days of obtaining a foreign licence or starting operations abroad; information must be kept current, with changes notified within 14 days. Breach of § 2 and § 4, stk. 3 and 4 is punishable by fine (§ 5, stk. 1). The EO entered into force on 1 July 2025.

Advertising must present winning odds in a correct and balanced manner and cannot depict gambling as a solution to financial or social problems.

Marketing must not target under-18s through messaging or media selection, and must not appeal to vulnerable persons.

Promotional offers are capped at DKK 1,000 in value, with wagering requirements no higher than 10x and a minimum 60-day completion window. Key terms must be visible alongside the offer.

Every advertisement must state the 18+ age limit, the StopSpillet helpline and a reference to ROFUS, alongside clear operator or licensee identification.

Operators are responsible for marketing carried out on their behalf by affiliates; the same content, audience and disclosure rules apply to affiliate output.

Licence holders must publish a documented complaints procedure and handle complaints within a reasonable time, retaining a complaints log for DGA review.

Players dissatisfied with the operator may complain to Spillemyndigheden on licensing or regulatory matters, and DGA decisions may be appealed to the National Tax Tribunal (Landsskatteretten).

Since 1 July 2024, court rulings and fines against licensed operators are published on the DGA site for five years.